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Hotel Description

Luxurious historic hotel with 2 outdoor pools

Mérida retreat

Within 6 miles (10 km) of this hotel, you'll find Dzibilchaltun Ruins and The Harbor Lifestyle Mall. Plaza Galerias Mall and Great Museum of the Maya World are also within 6 miles (10 km).

2 outdoor pools

This luxury hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the sauna and perks like free self parking.

Jetted tubs, free WiFi

The 18 individually decorated guestrooms offer free WiFi and minibars. Balconies or patios, jetted bathtubs, and room service are also available.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

As a guest of Hacienda Xcanatun, you'll find 2 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury Hacienda Xcanatun. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Mérida hotel.

  • 18 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1850
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) (30.2 km / 18.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hacienda Xcanatun offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include jetted bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Jetted tub
  • Minibar
  • In-room dining (limited hours)
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:30 AM.

Casa de Piedra - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

  • Golfing nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 4
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hacienda Xcanatun

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 285 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 475 per person (approximately)
  • Airport shuttle fee: MXN 900 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Xcanatun
  • Hacienda Xcanatun Hotel
  • Hacienda Xcanatun Hotel Merida
  • Hacienda Xcanatun Merida
  • Xcanatun
  • Xcanatun Hacienda
  • Hacienda Xcanatun Hotel Mérida
  • Hacienda Xcanatun Mérida
  • Hacienda Xcanatun Hotel
  • Hacienda Xcanatun Mérida
  • Hacienda Xcanatun Hotel Mérida

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hacienda Xcanatun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.