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 Memphis • 1 Room
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Quality Inn

2.5-star property
2855 Old Austin Peay Hwy, Memphis, TN 1-855-201-7819

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3.0 out of 5
See all 12 Travelocity Reviews

"The room was nice clean and had a great smell i will be attending again. " More

By a verified traveler on Fri 18 Jan 2019

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Memphis

City center stay

Your stay at this Raleigh hotel places you within 6 miles (10 km) of Memphis National Cemetery and Golf and Games Family Park. Memphis Zoo and University of Memphis are within 9 miles (15 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 70 guestrooms also offer free WiFi and LED TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$45* Per night/room Apr 30 - May 1

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 12 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn

Everyone (3) Couples (1)
1 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Manager

Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

1 out of 5
Although we reserved a king bed, none was available when we checked in at 8 pm. We accepted a queen room with the understanding that we would get the room we reserved for our other three nights. The room did not have a working tv or a working shower or bath. When we spoke to the manager about not getting the room we reserved, he asked us to leave because he was afraid of getting a poor review. Not only was there not a hot tub as advertised, it had been cemented in and he claimed it was the fault of Travelocity. The service was so terrible that I would advise others to keep looking for other hotels!

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 22, 2019 by Manager

We appreciate your rating of our hotel and the feedback you have shared pertaining to our bed and your insights regarding our service. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

5 out of 5
The room was nice clean and had a great smell i will be attending again.

Posted by on Jan 18, 2019

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Comment from Hotel Management

Jan 19, 2019 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2 out of 5

Close to HWY

Breakfast area after 8 a.m. didn't refill. And hidden charge for safety box $1.5 a day.(I never use) It's small amount most people didn't see the final bill.

Posted by , from Des plaines,IL on May 3, 2017

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5 out of 5

good stay

I stayed in sept,09 very clean hotel i would love to come again and staff was very freindly

Posted by on Nov 6, 2009

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5 out of 5

clean

i been staying here from 2 years i come here every month or so very clean hotel and staff is very friendly

Posted by on Nov 6, 2009

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3 out of 5

Ugh:(

The hotel is affordable but there was an awful smell that lingered from the entrace and up the elevator, and the soom smelled of feet. With more effort it would be ok.

Posted by on Jun 25, 2009

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4 out of 5

VERY GOOD

I love this hotel I go to this hotel 8 to 10 times a year and I would recomend anybody

Posted by on Nov 6, 2007

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1 out of 5

not clean

dirty pillowcases, torn sheets, spider on bed, broken alarm clock, comment card has no address on it! Staff seemed unconcerned. Will not stay there again.

Posted by on Jul 19, 2007

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2 out of 5

Customer Service? Not here.

Yes, this is a cheap, 2 star hotel, so maybe my expectations were too high. There was no blanket on my bed; just the icky bedspread. Room had been cleaned, but was not very clean. Maybe the hotel is just old. But my main complaint is that the front desk clerk didn't know where any of the local attractions were (BB King's restaurant, Graceland) and was unwilling to help us locate directions/info even when we asked if he'd look on the internet or in a phone book for us. Very rude.

Posted by on Apr 19, 2007

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About the Quality Inn

Location 2855 Old Austin Peay Hwy, Memphis, TN 38128

Property Features

Free breakfast is served. WiFi is free in public spaces. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Memphis hotel.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Built in 2000
  • Breakfast available (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (31.4 km / 19.5 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Cash or credit card deposit required
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Memphis Sleep Inn
  • Sleep Inn Hotel Memphis
  • Sleep Inn Memphis
  • Sleep Inn At Court Square Hotel Memphis
  • Sleep Inn Court Square
  • Sleep Inn Memphis Hotel
  • Sleep Inn - Memphis / Old Austin Peay Hwy Hotel Memphis
  • Quality Inn Memphis
  • Quality Memphis
  • Quality Inn Hotel
  • Quality Inn Memphis
  • Quality Inn Hotel Memphis
url importing https://www.travelocity.com/Memphis-Hotels-Quality-Inn.h571601-p2.Hotel-Reviews?rm1=a2&

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.