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"In the past 4 or 5 years, I've stayed here maybe a half dozen times. I've never had anything like the bad experiences some people have expressed on tr ... " More

By a verified traveler on Sun 15 Jul 2018

Hotel Description

Enjoy free breakfast at this Memphis hotel

In Memphis

You'll find Regional One Health East Campus and Lichterman Nature Center within 2 miles (3 km) of this hotel. Opera Memphis and Methodist Le Bonheur Germantown Hospital are also within 6 miles (10 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 72 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$59* Per night/room Jul 29 - Jul 30

Deluxe Studio One Queen Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Memphis - Apple Tree ratings based on 4 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Memphis - Apple Tree

Everyone (1) Family (1)
1 out of 5
This hotel had garbage piled in the stairwells the whole trip and this was the only way to get to the rooms on the upper levels. Also trash was overflowing for 2 days straight, still hadn’t been changed when we left. Blood was covering our covers in our room, the changed us to another room which was even worse off and looked like someone sprayed the fire distinguisher all over the room, the 3rd room we got changed to was nasty also but by this time we gave up. I reached out to corporate while there multiple times and never once got a call or email back.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 1, 2019 by Hotel Management  

Thank you for posting a review of your recent stay. We are truly sorry that the cleanliness of our hotel was not up to par and that we fell short of your expectations. We want to let you know that we are already working to address the problems you mentioned. The cleanliness of our hotel is our top priority and your review lets us know where we need to refocus our efforts. We also apologize a member of management has yet to get into contact with you. Please reach out to us directly and we will be happy to address your concerns. So, thank you, and please reconsider staying with us again in the future. We would love for you to experience our hotel at its best. Sincerely, Hotel Management

5 out of 5

No problems

Pros: It's very quiet and you're never bothered.
Cons: More lighting in hallways, though not a big issue. Eventually, new carpets in the hallways will be needed, too. The rooms themselves are fine
In the past 4 or 5 years, I've stayed here maybe a half dozen times. I've never had anything like the bad experiences some people have expressed on tripadvisor.com. Room has always been ready on time. The room itself, and the hotel in general, have always been clean. While the hotel does show some signs of aging over the years, which seems understandable, it's not to an extent that anyone should find it a problem. Despite some reviews saying the hotel is in "The Hood," though the address may qualify, the hotel itself has never felt like anything other than a relatively inexpensive, pleasant place to stay. The staff has always been efficient and friendly. I find the value for the price quite acceptable. Would have no problem recommending this Extended Stay or staying here again.

Posted by on Jul 15, 2018

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Comment from Hotel Management

Jul 16, 2018 by Hotel Management

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management

3 out of 5

OK overnight stay

This was a good "no-frills", low cost overnight stay. Clerk was efficient and curteous.

Posted by on Mar 22, 2011

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1 out of 5

A nightmare

No one was there to check me in for late check in. I waited over an hour for someone to show up. Room was in really poor condition. Customer service poor and rude.

Posted by on Dec 30, 2006

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About the Extended Stay America Memphis - Apple Tree

Location 6085 Apple Tree Dr, Memphis, TN 38115

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Memphis - Apple Tree also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. This Memphis hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (14.5 km / 9 mi)

Room Amenities

Extended Stay America Memphis - Apple Tree offers 72 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day, plus a one-time cleaning fee of USD 150
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.