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"Place is undergoing a renovation, which it needs, but room and bed were clean. The staff was super nice and professional. Can’t beat the $5 airport ... " More

By a verified traveler on Wed 10 Mar 2021

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Hotel Description

Hotel near Graceland in Memphis

Close to airport

Within 6 miles (10 km) of this Memphis hotel, you'll find Graceland and University of Memphis. Also within 9 miles (15 km) are Memphis Zoo and Beale Street.

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Clarion Hotel & Suites Conference Center Memphis Airport ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Clarion Hotel & Suites Conference Center Memphis Airport

Everyone (8) Couples (1) Family (9)
4 out of 5
Place is undergoing a renovation, which it needs, but room and bed were clean. The staff was super nice and professional. Can’t beat the $5 airport parking and free shuttle if you are flying out of Memphis from out of town.

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 11, 2021 by Management

Hello Value Guest, We are happy to know that the staff provided professional services and I see you noticed the renovation. We are upgrading the property to provide the guest with everything they need. We look forward to providing you with great service.

5 out of 5
Very clean and very helpful staff. I liked that when I flew into Memphis all I had to do was call for the shuttle to pick me up at the airport

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 17, 2019 by Retelia

Thank you for taking out time to submit your feedback. We will continue to work together to prove prompt, courteous, sufficient services in every department. We look forward to your next stay to greet you with warm hospitality and clean environment.

4 out of 5

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 24, 2019 by Retelia

Thanks for your review and we look forward to your next stay.

5 out of 5
Early check in and they were very professional I explained that I had a non stop flight that got me to Memphis before check in and they were understanding to that and I appreciate that

Posted by on Sep 28, 2019

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Comment from Hotel Management

Oct 4, 2019 by Retelia

Dear Valuable Guest, We would like to thank you for your feedback and we strive to provide excellent service. We look forward to your next stay.

2 out of 5
Rooms were nice but carpet in other areas were dirty. There were people hanging out in front of the lobby entrance smoking.

Posted by on Sep 8, 2019

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4 out of 5
Shuttle to Graceland. And, felt safe. The Buffet food was great. Loved the rooms opening to the inside.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Sep 10, 2019 by Staff

Dear Valuable Guest, We would like to thank you for your feedback and the staff were informed of the great job. We will continue to strive as a team to provide great service.

4 out of 5
The room we stayed in looked old. It was clean but wasnt updated like most Holiday Inn rooms I've stayed in before.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Sep 10, 2019 by Retelia

Thank you for taking out time to fill out our survey. We take everything into consideration to improve services and the condition of our property. We look forward to your next stay to provide everything you need.

4 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Sep 10, 2019 by Retelia

Thank you for staying at our facility and we look forward to your next stay.

2 out of 5
Overall the hotel felt dirty and old. The carpets were sticky feeling and left my children’s feet dirty. The room felt moist/humid leaving the sheets to feel damp. The restaurant food was mediocre at best. The server was wonderful and great with children. The shower water pressure was nice, definitely a bonus for the rest of the room being subpar. The fitness room was dark, but amply equipped with free weights, treadmills, and other equipment. Overall, the hotel deserves a 2-3 star at best.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jul 4, 2019 by Retelia

Dear Valuable Guest, We were reviewing your survey and we would like to thank you for providing us details of your stay. We will work together as a staff and find resolutions to the issues you experienced. We look forward to your next stay to provide you everything you need and nothing you don't

5 out of 5
Great staff! Allowed us to check in early with no hassle. The room was very clean as well as the lobby.

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 25, 2019 by aknight

Thank you for taking the time to provide feedback about your stay. We are pleased to learn you enjoyed your time with us. I will be sure to pass on your comments to the staff.

About the Clarion Hotel & Suites Conference Center Memphis Airport

Location 2240 Democrat Rd, Memphis, TN 38132

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2023 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Property Features

Clarion Hotel & Suites Conference Center Memphis Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Event space at this hotel measures 33000 square feet (3066 square meters) and includes a conference center. The business-friendly Clarion Hotel & Suites Conference Center Memphis Airport also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free. This Memphis hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 5 levels
  • 33000 sq ft of conference space
  • 3066 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Clarion Hotel & Suites Conference Center Memphis Airport offers 256 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Clarion Hotel & Suites Conference Center Memphis Airport has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Conf Hotel Memphis Airport Ctr
  • Holiday Inn Memphis Airport Conf Ctr
  • Holiday Inn Memphis Airport Conf Ctr Hotel
  • Holiday Inn Conf Ctr
  • Holiday Inn Memphis Airport Conf Ctr
  • Holiday Inn Memphis Airport Conf Ctr an IHG Hotel
  • Clarion Hotel & Suites Conference Center Memphis Airport Hotel
  • Clarion Hotel & Suites Conference Center Memphis Airport Memphis

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.