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Hotel Description

3.5-star property near Beale Street

Downtown Memphis stay

Within a 10-minute walk of this Downtown Memphis property, you'll find Beale Street and FedEx Forum. Orpheum Theatre and Statue of Elvis are also within half a mile (1 km).

Renovated in 2022

This property features valet parking and free WiFi in public areas. Business travelers can take advantage of the express check-in.

IPod docks, flat-screen TVs

The 136 guestrooms offer flat-screen TVs with cable channels, along with iPod docks and hair dryers. Other amenities include Netflix, laptop-compatible safes, and phones.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$127* Per night/room Dec 11 - Dec 12

Room, 2 Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Caption BY Hyatt Beale Street Memphis ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Caption BY Hyatt Beale Street Memphis

Everyone (1) Couples (1)
2 out of 5
The in-room AC is regulated so that it will not go below 70°. Like all trendy hotels, they have done away with having a top-sheet in favor of having a comforter with a duvet as the only covers available. While I’m sure these are “Earth-friendly” decisions on their part, they just make me wish I’d stayed home, where I can sleep. Will never stay here again.

Posted by on Aug 13, 2022

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Comment from Hotel Management

Aug 15, 2022 by Caption by Hyatt Beale Street

Hi Jeff, Sorry to hear that we couldn't make you more comfortable during your stay with us. We will check the thermostat in your room to ensure it is working properly, all rooms should be able to be lowered into the 60s if desired.

5 out of 5

Posted by on Aug 2, 2022

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About the Caption BY Hyatt Beale Street Memphis

Location 245 S. FRONT STREET, Memphis, TN 38103

Property Features

Caption BY Hyatt Beale Street Memphis offers its guests express check-in, an ATM, and an elevator. WiFi is free in public spaces. Parking is available for a fee. A complete renovation of Caption BY Hyatt Beale Street Memphis was completed in June 2022. This 3.5-star Memphis property is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 10 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Express check-in
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Memphis Central Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Hypo-allergenic bedding
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that guest safety measures are currently in place. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Covered valet parking fee: USD 32 per night
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caption By Hyatt Beale Memphis
  • Caption BY Hyatt Beale Street Memphis Memphis
  • Caption BY Hyatt Beale Street Memphis Property
  • Caption BY Hyatt Beale Street Memphis Property Memphis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.