Caption BY Hyatt Beale Street Memphis

3.5 star property
3.5-star hotel near Beale Street

Choose dates to view prices

Photo gallery for Caption BY Hyatt Beale Street Memphis

Suite, Balcony | Terrace/patio
Lobby
Suite, Balcony | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪2 min walk‬
  • FedExForum
    ‪6 min walk‬
  • National Civil Rights Museum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(30 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Memphis

Downtown Memphis stay.Within a 10-minute walk of this Downtown Memphis hotel, you'll find Beale Street and Mississippi River. FedExForum and Halloran Centre for Performing Arts & Education are also within half a mile (1 km).

What's nearby

  • Beale Street - 2 min walk - 0.1 miles
  • Orpheum Theatre - 2 min walk - 0.1 miles
  • Peabody Ducks - 6 min walk - 0.4 miles
  • FedExForum - 6 min walk - 0.4 miles
  • National Civil Rights Museum - 8 min walk - 0.5 miles

Getting around

  • Memphis Central Station - 13 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Flying Saucer - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪Tamp & Tap - ‬6 min walk
  • ‪Silly Goose - ‬4 min walk

About this property

Caption BY Hyatt Beale Street Memphis

3.5-star hotel near Beale Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Caption BY Hyatt Beale Street Memphis also features a 24-hour fitness center, a garden, and a picnic area. For a fee, parking is available.

This 3.5-star Memphis hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 10 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Frequently asked questions

How close is Caption BY Hyatt Beale Street Memphis to the airport?

Caption BY Hyatt Beale Street Memphis is 13.3 mi (19-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

Does Caption BY Hyatt Beale Street Memphis have an airport shuttle?

Airport shuttle services are not available at Caption BY Hyatt Beale Street Memphis.

Does Caption BY Hyatt Beale Street Memphis offer free breakfast?

Free breakfast isn’t offered at Caption BY Hyatt Beale Street Memphis, but cooked-to-order breakfast is offered for a fee of between USD 10 and 25 for adults, USD 10 and 25 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Caption BY Hyatt Beale Street Memphis?

No, there is no casino at this hotel, but Southland Casino Racing (9-min drive) is nearby.

What time is check-in at Caption BY Hyatt Beale Street Memphis?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Caption BY Hyatt Beale Street Memphis?

Free parking is not available at this hotel. Valet parking is available for USD 36.22 per night.

Does Caption BY Hyatt Beale Street Memphis have a pool?

Caption BY Hyatt Beale Street Memphis does not have a pool.

Does Caption BY Hyatt Beale Street Memphis have a restaurant?

Caption BY Hyatt Beale Street Memphis is home to Cimas Restaurant, which features American cuisine and light fare.

Does Caption BY Hyatt Beale Street Memphis have a spa?

There are no spa services available at this hotel.

How close is Caption BY Hyatt Beale Street Memphis to downtown Memphis?

Caption BY Hyatt Beale Street Memphis is 0.8 mi away from Memphis.

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sally

Stayed 3 nights in May 2025

6/10 Okay

Sally

Traveled with partner
Our room had a perfect view of the Arkansas Bridge and the Mississippi River. The bridge had a lovely light display each night and fireworks two of the three days we stayed there.
Stayed 3 nights in May 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect except I wish we could’ve checked in a litte earlier
Stayed 1 night in Mar 2025

4/10 Poor

Donald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Didn't have a tub first night and wasn't allowed to change rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Myishia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful property we stayed in the balcony suite with a river view. Property had a few a leaks due to the heavy rain and it being an industrial building but no leaking in room itself. Would definitely stay again and recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, loved it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so awesome, friendly and professional I loved it we will be back real soon thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern concept
Stayed 2 nights in Apr 2025

2/10 Terrible

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Abby

Traveled with family
Disliked: Staff & service, amenities
I loved the location and the uniqueness of the property. I did not like the lack of housekeeping. We were told that housekeeping would happen on the 3rd day. I do not think this is adequate. There are only 2 large towels in the room which required me to request additional towels. Trash needs to be collected more than every three days in a hotel or there needs to trash chutes for guests. It is unsanitary to have take out/ delivery containers pile up for three days in a hot, humid location like Memphis. I loved the hotel but if they want guests to clean their own rooms, there need to be areas for us to dispose of trash and used towels. The valet staff was wonderful. The desk staff not so much.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional. Room was comfortable and cute.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great Location! Check in and valet so slow!

Check in is awful. We waited an hour and a half to get our room (after the 4pm allotted check in time). I’ve never seen anything that poorly ran. The valet parking is understaffed. I felt bad for the gentleman who was working it as people were very frustrated. The bar area was nice but was out of many things. The location was excellent, close (walkable) to Beale street and fed ex stadium. The hotel was clean and well kept. The staff were nice. The sitting areas throughout were nice. Felt safe walking the short distance to Beale street.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomesha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, Friendly staff, quiet and clean. I will be staying again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean one night stay

One night stay. Super clean hotel. Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Stayed 2 nights in Mar 2025

10/10 Excellent

henrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel. Price was just right for a family of 5. Great hip ambiance of old Memphis and modern design. Gym had all you need. Pool was closed for the season however it looked amazing. Rooftop bar a must visit.
Stayed 1 night in Mar 2025

2/10 Terrible

Shakirah U

Stayed 2 nights in Mar 2025

10/10 Excellent

Kristine

Stayed 2 nights in Mar 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025