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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with 1 indoor pools, connected to a shopping center in Melbourne

Choose dates to view prices

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool
Indoor pool
Bar (on property)
Accessible Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Popular amenities

  • Room service
  • Bar

Explore the area

Map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Family Suite, Multiple Beds

1 bedroom, down comforters, in-room safe, desk

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(16 reviews)
  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(29 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(38 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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Pullman Melbourne City Centre

Melbourne Central Business District
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 420 reviews
$154 nightly
The price is $154
Aug 10 - Aug 11
Total includes taxes and fees
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About the neighborhood

Melbourne

Melbourne Central Business District stay.At this Melbourne Central Business District hotel, you'll be well placed to visit Collins Street and Regent Theatre, both within a 5-minute walk. Melbourne Central and Bourke Street Mall are also within half a mile (1 km).

What's nearby

  • Collins Street - 1 min walk - 0.0 miles
  • Bourke Street Mall - 2 min walk - 0.1 miles
  • Melbourne Central - 7 min walk - 0.4 miles
  • Crown Casino - 15 min walk - 0.8 miles
  • Marvel Stadium - 19 min walk - 1.0 mile

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel with 1 indoor pools, connected to a shopping center in Melbourne
Novotel Melbourne on Collins offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 7018 square feet (652 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available.

This Melbourne hotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 9 levels
  • 7018 sq ft of conference space
  • 652 sq m of conference space
  • Built in 1992
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Melbourne on Collins offers 380 accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

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Exterior

Stamford Plaza Melbourne

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
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The price is $150
Aug 3 - Aug 4
Total includes taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 23 2025 to June 27 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

How close is Novotel Melbourne on Collins to the airport?

Novotel Melbourne on Collins is 9.8 mi (25-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Melbourne on Collins?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Aug 23, 2025 start from $181.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Melbourne on Collins have an airport shuttle?

Airport shuttle services are not available at Novotel Melbourne on Collins.

How close is Novotel Melbourne on Collins to the beach?

This hotel is 5.5 mi (21-min drive) from St Kilda Beach and 8.3 mi (26-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Novotel Melbourne on Collins offer free breakfast?

Free breakfast isn’t offered at Novotel Melbourne on Collins, but buffet breakfast is offered for a fee of between AUD 39 and 39 for adults, AUD 0 and 39 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Melbourne on Collins?

No, there is no casino at this hotel, but Crown Casino (17-min walk) is nearby.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Melbourne on Collins?

Free parking is not available at this hotel. Valet parking is available for AUD 64 per day.

Does Novotel Melbourne on Collins have a pool?

Novotel Melbourne on Collins features an indoor pool. Guests can enjoy pool access from 6 AM to 10 PM.The pool will be unavailable from June 23 2025 to June 27 2025 (dates subject to change).

Does Novotel Melbourne on Collins have a restaurant?

Novotel Melbourne on Collins is home to Lane Restaurant, which features local cuisine, happy hour, and brunch.

Does Novotel Melbourne on Collins have a spa?

There are no spa services available at this hotel.

How close is Novotel Melbourne on Collins to downtown Melbourne?

Novotel Melbourne on Collins is 0.2 mi away from Melbourne.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 1006 reviews
Rating 8 - Good. 325 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is really good. The room is big. They also provided a extra bed for my kid which is comfortable. And the little swimming pool is good. Kids have Eater egg hunting too. Need to improve: The mattress of the king size bed is not even and not comfortable. I feel I will slip down to the edge every night. Also our room is kind of noisy with the aircon. The curtain could be better to make the room darker.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location, comfy & clean

Wonderful friendly and helpful staff, clean and comfortable room and facilities. Perfect location for shopping, tourist attractions and dining. Will definitely stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service
Great location-transport and shops. Lift issues was only negative
Stayed 5 nights in Apr 2025

4/10 Poor

Umit

Disliked: Cleanliness, property conditions & facilities
Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all
Stayed 3 nights in Apr 2025

8/10 Good

Kristin

Traveled with family
Liked: Amenities
This property is in a great location. It was a bit noisy with maintenance works going on
Stayed 2 nights in Apr 2025

8/10 Good

Liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the pool was undercover so no sun protection was needed. Another good thing was how convenient the breakfast bar was even though we don’t love breakfast.One bad thing was the noise that the construction workers were making early in the morning.Another bad thing was the wifi was inconsistent and sometimes didn’t work.
Stayed 5 nights in Apr 2025

6/10 Okay

Sravya

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing . The hotel itself looked dull and the corridors were not vaccumed enough. Room was neat and clean but the service lacked effort. Dirty dining plates lying around and unattended to , on corridors. Not very impressed.
Stayed 4 nights in Apr 2025

4/10 Poor

Jie

Disliked: Cleanliness, property conditions & facilities
Location
Stayed 5 nights in Apr 2025

4/10 Poor

Anne-Marie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Poor hotel overall, maintenance not attended to. Lifts broken, fire alarm requiring evacuation in the middle of the night, and in the day. Busy reception phone just rings and long queues. Quite disappointing.
Stayed 6 nights in Apr 2025

8/10 Good

Emelita Rachel, Thousand Oaks

Traveled with family
Liked: Cleanliness, staff & service
Located right in the middle of the city. Very walkable and safe. Friendly and helpful staff. Needs some renovations but the location makes up for it.
Stayed 3 nights in Apr 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Pat

Traveled with partner
Liked: Staff & service
One of the lobby lifts was out of service. When we arrived at our room, there was a meal try outside our door from a previous guest. When we left the next day it was still there. On Saturday at about 08:00 construction work on the building centre started with accompanying noise. Other than that, OK.
Stayed 1 night in Apr 2025

6/10 Okay

Margaret Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Location perfect for Melbourne center
Stayed 4 nights in Mar 2025

2/10 Terrible

ANDREW

Traveled with family
Disliked: Staff & service, amenities
The hotel is in the centre of the city, only walking distance from all of the major attractions. The trams are free withing the commercial district. The hotel's lift didn;t work for most of or stay and we had to walk up to the reception area around 10 flights. there was no explanation from staff and no appology. We will never stay there again and probably never stay in another NOVA Hotel
Stayed 3 nights in Apr 2025

4/10 Poor

Larry

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The 2 lift to the lobby which was on the 3rd floor was broken for two days.
Stayed 5 nights in Apr 2025

2/10 Terrible

Don

Lift not working,waited 2 hrs for bags. Room service 2 hr delay bathroom floor filthy room not serviced until 5 pm after asking twice would not recommend or return
Stayed 2 nights in Apr 2025

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay. Great facilities including the under cover (part indoor) pool. Many bar and dining options withing walking distance. We will definitely return.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Not that good

Bad wifi, room service not that good, didn't give new box of tissues paper even the one in my room was running out.
Stayed 2 nights in Mar 2025

8/10 Good

charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Grea
Stayed 3 nights in Mar 2025

8/10 Good

Robert Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and loved the position. So easy to get to places, lots of eateries and shopping.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Great room, friendly staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t drink the water

Great location, secure and generous sized room. My only gripe is the unsealed bottle of water they put in the fridge under the guise of being environmentally friendly. No way would I use this as there are no assurances that the contents have been tampered with or the bottle itself was in fact hygienic. Terrible idea! Bring your own water!!!!
Stayed 4 nights in Mar 2025