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Crew Express Hotel

3.0 star property
Enjoy the free airport shuttle at this 3-star Medan hotel

Choose dates to view prices

Photo gallery for Crew Express Hotel

Free daily buffet breakfast
Economy Room | Blackout drapes, free WiFi, bed sheets
Lobby
Reception
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371
  • Place, Medan Mall
    ‪30 min drive‬
  • Place, Grand City Hall
    ‪33 min drive‬
  • Place, Sun Plaza
    ‪35 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪20 min drive‬

Room options

View all photos for Economy Room

Economy Room | Blackout drapes, free WiFi, bed sheets

Economy Room

8.0 out of 10
Very good
(1 review)
  • 133 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Business Room

Business Room | Blackout drapes, free WiFi, bed sheets

Business Room

  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Medan

Close to airport.Within 12 miles (20 km) of this hotel, you'll find Museum of North Sumatra and Medan Mall. DeliPark Mall Medan and Grand City Hall are within 12 miles (20 km).

What's nearby

  • Medan Mall - 30 min drive - 14.4 miles
  • Tjong A Fie's Mansion - 33 min drive - 15.1 miles
  • Grand City Hall - 33 min drive - 15.1 miles
  • Great Mosque of Medan - 33 min drive - 15.1 miles
  • Sun Plaza - 35 min drive - 15.6 miles

Getting around

  • Bandar Khalipah Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 15 min drive

Restaurants

  • ‪Ayam penyet cindelaras - ‬3 min drive
  • ‪Bakso Amat Kualanamu - ‬1 min drive
  • ‪Ayam Goreng Kampung Mbok Ijem - ‬3 min drive
  • ‪Warung Brotherhood - ‬4 min drive
  • ‪Pondok Telaga Ikan - ‬3 min drive

About this property

Crew Express Hotel

Enjoy the free airport shuttle at this 3-star Medan hotel
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A rooftop terrace, an arcade/game room, and 24-hour room service are also featured at Crew Express Hotel. Self parking is free.

This 3-star Medan hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Front desk (24 hours)
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Crew Express Hotel offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Medan hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crew Express Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crew Hotel KNO Medan

Crew Hotel KNO

Crew KNO Medan

Crew KNO

KNO Hotel Medan

KNO Hotel

KNO Medan

The Crew Hotel KNO

The KNO Hotel

CREW EXPRESS HOTEL Hotel

CREW EXPRESS HOTEL Medan

CREW EXPRESS HOTEL Hotel Medan

Frequently asked questions

How close is Crew Express Hotel to the airport?

Crew Express Hotel is 7.7 mi (15-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Crew Express Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Crew Express Hotel on Jun 4, 2026 start from $15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crew Express Hotel have an airport shuttle?

Crew Express Hotel offers a free airport shuttle, available 24 hours a day, on request.

Does Crew Express Hotel offer free breakfast?

Crew Express Hotel offers free buffet breakfast every day from 6:00 AM to 10 AM.

Is there a casino at Crew Express Hotel?

No, there is no casino at this hotel.

What time is check-in at Crew Express Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Crew Express Hotel?

This hotel offers free self parking.

Does Crew Express Hotel have a pool?

Crew Express Hotel does not have a pool.

Does Crew Express Hotel have a restaurant?

Crew Express Hotel is home to Laurence Cafe, which features Indonesian cuisine.

Does Crew Express Hotel have a spa?

There are no spa services available at this hotel.

How close is Crew Express Hotel to downtown Medan?

Crew Express Hotel is 9.1 mi away from Medan.

Crew Express Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but clean and quiet. Quick taxi trip to airport and attractions. Highpoint: The staff. So friendly and helpful and fun to talk to. Would go back in a heartbeat!
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Paul

Liked: Staff & service
Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.
Stayed 1 night in Oct 2023
Verified

8/10 Good

ger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To mutch traffic verry noice in the nighttime
Stayed 1 night in Jan 2024
Verified

8/10 Good

KURT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to communicate about the airport pick up but they came quick and drove fast to and from airport
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

not clean, Breakfast not Good, location not good middle of highway, Staff can't speak good English, difficult to communicate.
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away. The airport shuttle came at 3:00 am, they have shuttles only at specific times. Not much to do in the immediate area but a good place to stay as a transit hotel.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport

Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables
Stayed 1 night in Mar 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Billig hotell i nærheten av flyplassen med inkludert flyplasstransport.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
Alles riecht Zigaretten! Im Zimmer darf geraucht werden, daher stinkt es überall. Im Flur läuft die ganze Nacht Musik.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis Leistung ist gut!

Für eine Nacht vor einem frühen Flug sehr gut! Kostenloser Transfer und Frühstück alles gut!
Stayed 1 night in Oct 2022
Verified

8/10 Good

Huong

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
スタッフはフレンドリーで良かったのですが、部屋がタバコ臭かったのが残念でした。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 outta 5

It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Emma

Disliked: Staff & service

Worrying

We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport for overnight stopover

A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi.
Stayed 1 night in Dec 2017
Verified

2/10 Terrible

FAWN TON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok nothing great

did not have most things on menu, over charged me on ordering almost each time I ordered
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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