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4.6 out of 5

"How beautiful it was and staff was amazing!! " More

By a verified traveler on Sun 13 Jun 2021

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Hotel Description

3.5-star hotel near McAllen Performing Arts Center

In McAllen

With a stay at this McAllen hotel, you'll be steps from McAllen Performing Arts Center and Palms Crossing. Also, McAllen Convention Center is within half a mile (1 km) and McAllen Botanical Gardens (McAllen Nature Center) is within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free perks like daily breakfast and free self parking.

Free WiFi, sofa beds

Offering conveniences like sofa beds and living rooms, the 150 guestrooms also have free WiFi and 24-hour room service. Flat-screen TVs, refrigerators, and microwaves are also available.

Suite, 1 King Bed, Accessible (One Room With Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Dec 16 - Dec 17

Premium Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton McAllen Convention Center ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites by Hilton McAllen Convention Center

Everyone (4) Couples (3) Family (2)
5 out of 5
How beautiful it was and staff was amazing!!

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 15, 2021 by Lizette

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on May 11, 2021

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Comment from Hotel Management

May 22, 2021 by Joe

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Beautiful hotel! Close to several restaurants and airport. Not thrilled about the price. I paid $170 to look at a rooftop and the power switch for the beer cooler. Not worth $170.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 27, 2021 by Lizette

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Mar 3, 2021 by Lizette

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent property a d staff. Loved the evening happy hour and wonderful breakfast.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Audrey

Thank you for your feedback it is much appreciated. We hope to see you in the near future!

4 out of 5

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by Marie A

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very clean and great amenities. Spacious room at a good price. The hotel is a short walk next door to the McAllen performing arts center. The entire complex is fairly new and a walk away from many great shops and restaurants. The only place to stay in McAllen.

Posted by on May 6, 2019

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Comment from Hotel Management

May 7, 2019 by Front Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 1, 2019 by Front Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 5, 2019 by Lizette

Thanks for staying with us. We appreciate your feedback!

About the Embassy Suites by Hilton McAllen Convention Center

Location 800 Convention Center Blvd, McAllen, TX 78501

Property Features

Embassy Suites by Hilton McAllen Convention Center offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Embassy Suites by Hilton McAllen Convention Center. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are free. Free self parking is available. A complete renovation of Embassy Suites by Hilton McAllen Convention Center was completed in 2016. This 3.5-star McAllen hotel is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2016
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton McAllen Convention Center offers 150 accommodations with laptop-compatible safes and complimentary toiletries. Accommodations offer separate living rooms and include sofa beds. Refrigerators and microwaves are provided. Bathrooms include showers. This McAllen hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast daily. The hotel hosts a free manager's reception on select days.

Brickstones Grill - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton McAllen Convention Center Hotel
  • Embassy Suites by Hilton McAllen Convention Center McAllen
  • Embassy Suites Hilton McAllen Convention Center Hotel
  • Embassy Suites Hilton McAllen Convention Center
  • Hotel Embassy Suites by Hilton McAllen Convention Center McAllen
  • McAllen Embassy Suites by Hilton McAllen Convention Center Hotel
  • Hotel Embassy Suites by Hilton McAllen Convention Center
  • Embassy Suites Hilton Convention Center Hotel
  • Embassy Suites Hilton Convention Center
  • Embassy Suites by Hilton McAllen Convention Center Hotel
  • Embassy Suites by Hilton McAllen Convention Center McAllen
  • Embassy Suites by Hilton McAllen Convention Center Hotel McAllen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.