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Sunset Palace Beach Hotel - All Inclusive

3.0 star property
3-star beachfront hotel with outdoor pool

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Photo gallery for Sunset Palace Beach Hotel - All Inclusive

On the beach
Property video
Restaurant
Restaurant
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Av. Camarón Sábalo No. 1927, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Cerritos Beach
    ‪19 min walk‬
  • Place, Punta Camaron Beach
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, City View

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, City View

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, Ocean View

  • Sleeps 4

View all photos for Standard Room, City View

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, City View

  • Sleeps 4

View all photos for Standard Room, Run Of House

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, Run Of House

  • Sleeps 4

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  • All inclusive
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4.2 out of 5, Very Good, 1,005 reviews
$112 nightly
The price is $133
Jan 8 - Jan 9
Total with taxes and fees
Hotel Playa Mazatlan

About the neighborhood

Mazatlán

On the beach.With a stay at this Zona Dorada hotel, you'll be within half a mile (1 km) of Playa Brujas and 2 miles (3 km) of Punta Camaron Beach. El Cid Country Club Golf Course and Sea Shell City Museum are also within 2 miles (3 km).

What's nearby

  • Playa Brujas - 5 min walk - 0.3 miles
  • Cerritos Beach - 19 min walk - 1.0 mile
  • Punta Camaron Beach - 2 min drive - 1.7 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.7 miles
  • Witches Beach - 6 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪La Catrina Restaurant y Cantina - ‬6 min walk
  • ‪Sunny Buns - ‬4 min walk
  • ‪Diego's Beach House - ‬5 min walk
  • ‪Grand Central Bar at Oceano Palace - ‬5 min walk
  • ‪Cenaduría Chayito - ‬3 min walk

About this property

Sunset Palace Beach Hotel - All Inclusive

3-star beachfront hotel with outdoor pool
Sunset Palace Beach Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunset Palace Beach Hotel - All Inclusive offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Sunset Palace Beach Hotel - All Inclusive also features a terrace, a garden, and concierge services. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

  • 117 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunset Palace Beach Hotel - All Inclusive offers 117 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset Palace Beach Hotel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sunset Palace Beach Hotel
Sunset All Inclusive Mazatlan
Sunset Palace Beach Hotel - All Inclusive Hotel
Sunset Palace Beach Hotel - All Inclusive Mazatlán
Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán

Frequently asked questions

How close is Sunset Palace Beach Hotel - All Inclusive to the airport?

Sunset Palace Beach Hotel - All Inclusive is 18.4 mi (35-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Sunset Palace Beach Hotel - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sunset Palace Beach Hotel - All Inclusive.

How close is Sunset Palace Beach Hotel - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Sunset Palace Beach Hotel - All Inclusive offer free breakfast?

Sunset Palace Beach Hotel - All Inclusive does not offer free breakfast.

Is there a casino at Sunset Palace Beach Hotel - All Inclusive?

No, there is no casino at this hotel, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are nearby.

What time is check-in at Sunset Palace Beach Hotel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Sunset Palace Beach Hotel - All Inclusive?

This hotel offers free self parking.

Does Sunset Palace Beach Hotel - All Inclusive have a pool?

Sunset Palace Beach Hotel - All Inclusive features an outdoor pool.

Does Sunset Palace Beach Hotel - All Inclusive have a restaurant?

Yes, there is a restaurant on site.

Does Sunset Palace Beach Hotel - All Inclusive have a spa?

There are no spa services available at this hotel.

How close is Sunset Palace Beach Hotel - All Inclusive to downtown Mazatlán?

Sunset Palace Beach Hotel - All Inclusive is 0.1 mi away from El Encanto.

Sunset Palace Beach Hotel - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 53 reviews
Rating 8 - Good. 7 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 8 out of 53 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with family
Disliked: Staff & service, amenities
Some staff need better people skills especially front desk. Bartender was rude and inexperienced. Huge rat around the pool and told the bartender and didn’t make an effort to reassure us that it would get taken care of, said that more than likely the front office knew… ah well.
Stayed 4 nights in Sep 2025

10/10 Excellent

DiMario, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Martha

Traveled with family and small children
Liked: Amenities
Ecselente trato muy amables un cervicio de primera
Stayed 2 nights in Jul 2025

2/10 Terrible

Jose S, Roswell

Stayed 5 nights in Mar 2025

10/10 Excellent

George Angel

Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and a lot of staff very nice and willing to help you and give you directions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ghafoor, Arlington

Stayed 4 nights in Apr 2025

10/10 Excellent

Isabela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel!
Stayed 3 nights in May 2025

4/10 Poor

Noemi

Liked: Cleanliness
Disliked: Property conditions & facilities
The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation
Stayed 6 nights in Apr 2025

2/10 Terrible

Kelly

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable
Stayed 3 nights in Apr 2025

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS CLOSED !!!!! HOW DO YOU SEND A SINGLE MIDDLE AGED WOMAN TO A HOTEL THAT IS CLOSED !!!!!!
Stayed 7 nights in Apr 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They suck, don't do it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The FULL buffet for breakfast, Lunch & dinner was stupendous. the STAFF was very helpful & thoughtful.
Stayed 4 nights in Mar 2025

2/10 Terrible

Briceyda V, Roswell

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jose

Traveled with family and small children
Disliked: Property conditions & facilities
The food was not good. Nothing to pick from. No room service
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonel

Liked: Cleanliness
It was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Brisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la propiedad está en buen estado, se ve que recientemente lo han remodelado, el área de la playa muy tranquila, el área de alberca muy bonita, el personal muy atento. Lo único que podrían mejorar es el menú del bufet, era muy sencillo, aunque rico, pero poca variedad a pesar de que el lugar es el mejor de la cadena porque tiene aire acondicionado, por la variedad había que trasladarse hasta el otro restaurante de la cadena y ahí había mucha gente
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexis

Stayed 2 nights in Sep 2025

10/10 Excellent

Salvador

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Erika Dinorah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La comida, muy pobre nunca habia estado en un all inclusive que te limiten la comida, en el buffete desayuno y cena se repetían pocas opciones, los restaurantes de reserva con mínima opciones. También en los snack de la alberca te limitaban. No vuelvo hospedarme ahi. Aparte que me querían cobrar un excedente por mis niños de 8 y 9 años.
Stayed 3 nights in Aug 2025

10/10 Excellent

ANA LUISA

Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atentos siempre, la comida rica, buena ubicación
Stayed 4 nights in Aug 2025