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Hotel Riu Emerald Bay - All Inclusive

3.5 star property
3.5-star beachfront property near Cerritos Beach

Choose dates to view prices

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Exterior
Lobby
7 bars/lounges, 2 swim-up bars, 2 poolside bars
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included

Explore the area

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Witches Beach
    ‪1 min walk‬
  • Mazagua Aquatic Park
    ‪7 min walk‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (U)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (U)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (U)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Flat-screen TV

Suite, Jetted Tub, Sea View (L)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Duplex (Room | U)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | U)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite, 2 Bedrooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (C)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (M)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Duplex (Room | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (Room | C)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | C)

  • 398 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (C)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | C)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Sea View (M)

Flat-screen TV

Suite, Jetted Tub, Sea View (M)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Flat-screen TV

Suite, Jetted Tub, Ocean View (C)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (C)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, M)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (M)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (M)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, Garden View (M)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Duplex (L)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (L)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Room (M)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room (M)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (L)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior, L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, L)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-US)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, U)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (U)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (B2C-US)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (B2C-US)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (U)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-US)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (M)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (C)

  • 323 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (Room | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Flat-screen TV

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (U)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (L)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (M)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s) and 1 Twin Bed(s)

View all photos for Family Suite -6 Guests- With Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -6 Guests- With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Room Superior With Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s) and 1 Twin Bed(s) OR 1 Full Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

View all photos for Suite Superior With Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Family Suite -8 Guests- Superior

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -8 Guests- Superior

  • Sleeps 8
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Suite

1 bedroom, minibar, in-room safe, blackout drapes

Suite

  • Sleeps 6
  • 2 Full Sofa Bed(s) and 1 Full Bed(s)

View all photos for Room Standard With Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

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About the neighborhood

Mazatlán

On the beach.Within a 15-minute walk of this Cerritos property, you'll find Witches Beach and Mazagua Aquatic Park. Marina Mazatlan Golf Course and Mazatlan International Center are also within 3 miles (5 km).

What's nearby

  • Witches Beach - 1 min walk - 0.1 miles
  • Mazagua Aquatic Park - 7 min walk - 0.4 miles
  • Mazatlan International Center - 6 min drive - 2.7 miles
  • Cerritos Beach - 8 min drive - 3.4 miles
  • Galerias Mazatlan - 8 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

3.5-star beachfront property near Cerritos Beach
Hotel Riu Emerald Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Emerald Bay - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this property measures 5167 square feet (480 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Emerald Bay - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Mazatlán property.

  • 1028 guestrooms or units
  • 20 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 7 bars or lounges
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Emerald Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

How close is Hotel Riu Emerald Bay - All Inclusive to the airport?

Hotel Riu Emerald Bay - All Inclusive is 23 mi (33-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Hotel Riu Emerald Bay - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Emerald Bay - All Inclusive.

How close is Hotel Riu Emerald Bay - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Emerald Bay - All Inclusive offer free breakfast?

Hotel Riu Emerald Bay - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Emerald Bay - All Inclusive?

No, there is no casino at this property, but Casino del Rey (13-min drive) and MonteCarlo Casino (14-min drive) are nearby.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Emerald Bay - All Inclusive?

This property offers free self parking.

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Hotel Riu Emerald Bay - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Emerald Bay - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Asian cuisine and a poolside location.

Does Hotel Riu Emerald Bay - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy deep-tissue massages, aromatherapy, and body treatments.

How close is Hotel Riu Emerald Bay - All Inclusive to downtown Mazatlán?

Hotel Riu Emerald Bay - All Inclusive is 0.6 mi away from La Florida.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 925 out of 1849 reviews
Rating 8 - Good. 445 out of 1849 reviews
Rating 6 - Okay. 226 out of 1849 reviews
Rating 4 - Poor. 131 out of 1849 reviews
Rating 2 - Terrible. 122 out of 1849 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Stayed 4 nights in Mar 2025

10/10 Excellent

Carmelina

Traveled with group, Traveled with family
Disliked: Staff & service
Always same food served. No liquor I usually drink. No non alcohol beer for my husband only specific bars and they don’t go get it!!! We told them we r here 9 days can u bring some here? They say no I even spoke with manager he said same thing. My husband has heart probs and can’t walk far??? Unbelievable service at this Tiu
Stayed 8 nights in Mar 2025

10/10 Excellent

Todd Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very hard working and friendly! Service was wonderful! Pool service staff (Louis), very attentive and would even bring fancy drinks that he thought we would like, as a thoughtful gesture. Rafael in the Tres Isla buffet was also exceptional, he was even teaching me some Spanish by the end! Restaurants are a hybrid of buffet and a la cart. Nothing exceptional, good food though. Buffet was definitely suffcient. No trouble getting sun chairs....always plenty as they have hundreds both at the 3 pools and on the beach. Elevators were frustrating as they took a while to come, passing right by your floor. Not a deal breaker. Entertainment was good, especially the 2 rock bands! Live music, no lip syncing! " The Stones" and "Kannon". Incredible! Would definitely go back!
Stayed 10 nights in Mar 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance staff top notch. Our room was always cleaned and staff courteous.
Stayed 7 nights in Mar 2025

8/10 Good

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff has a hard time with english
Stayed 7 nights in Mar 2025

10/10 Excellent

Colette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit tothe RIU Emerald Bay. Beautiful location for people that want a little of everything. Pools all had dufferent temperatures to suite all. Beach is expansive, a fantastic walk. We always found the buffets differed slightly, so food dudnot get boring. Overall very relaxing vacation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Wendy, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service. Lots of seating and activities. Spectacular view.
Stayed 7 nights in Mar 2025

8/10 Good

Tracy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice beach and great food.
Stayed 7 nights in Mar 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The resort is super clean and very well kept. The rooms are a little dated but not terrible because you rarely are in there anyways. The food was fine. Im a picky eater so its tough. But i always managed to find something. But the staff really makes this place what it is. RAMON and PEDRO are amazing in the dining areas. FRANCESCO at the pool bar is the best!!! And Jose on the RiuFun team was amazing! They truly made the trip what it was and makes us want to go back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Margie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had an overall amazing experience at the RIU. The staff were always kind, helpful and went the extra mile to ensure everything was taken care of for us. The property was clean and well taken care of. The food was overall quite good with lots of variety. The odd time I chose meat that was overcooked and dry. I like to work out and the gym had a few machines that were not working and needed maintenance. This is something that could be improved upon.
Stayed 9 nights in Mar 2025

4/10 Poor

Crystal, Fort McMurray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Dale C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great staff, 💯Recomend
Stayed 6 nights in Feb 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how family friendly the resort was! Our kids loved the kids club and kids show !
Stayed 7 nights in Feb 2025

10/10 Excellent

Yuri Yuzeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Carmen Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and convenient
Stayed 5 nights in Dec 2024

8/10 Good

Elaine Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: pools, many food choices, entertainment staff Dislike: The loud Band on the beach every day! Too many lounge chairs squeezed in (for the number of hotel guests) made them difficult to use. We prefer a shower only, not the awkward tub/shower in the room. The Towel Folding is cute, but not necessary.
Stayed 10 nights in Feb 2025

8/10 Good

James Thomas O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great destination for families. The entertainment options are limited but you can always take a taxi into the city.
Stayed 4 nights in Mar 2025

6/10 Okay

Nicole

Traveled with group
Was difficult to get a reservation at the restaurants and the resort needs about 4x the amount of elevators it has for the size. Waiting for elevators sometimes took over 10 minutes.
Stayed 7 nights in Feb 2025

10/10 Excellent

MARIA ESTER VARELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at other Riu facilities and have been very pleased with everything.
Stayed 6 nights in Feb 2025

8/10 Good

Terry Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived i was with my family members, my mother in law had a hard time walking so we asked if we could be put on main floor close to the pool and the check in lady made it all happen. What a great place... The only thing i did not care for is that they dont have a computer to check in for flight's when its time to go home. Thats the only problem. Thank you for a wounderful vacation....

10/10 Excellent

George Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a wonderful time there all the people who worked there were very nice and helpful I love the food ,It was quiet and clean the only thing I didn’t like it was that we cannot get a reservation for the special restaurants and it was far away from that downtown still, it was wonderful to stay there . I’ll be back and I will recommend it
Stayed 5 nights in Feb 2025

10/10 Excellent

Israel A Vazquez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mazatlan
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GENERAL ROCKSTAR LEGEND KING ENJOYS, THE STAFF & GUESTS, WITH GREAT-FOOD, EVERYTIME I VACATION/VISIT AT THE MOST/BEAUTIFUL, EMERALD-BAY, RIU"
Stayed 7 nights in Dec 2024