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Hotel Riu Emerald Bay - All Inclusive

3.5 star property
3.5-star beachfront property near Cerritos Beach

Choose dates to view prices

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Exterior
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby
5 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included

Explore the area

View in a map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Place, Witches Beach
    ‪1 min walk‬
  • Place, Mazagua Aquatic Park
    ‪7 min walk‬
  • Place, Cerritos Beach
    ‪8 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite

1 bedroom, minibar, in-room safe, blackout drapes

Suite

  • 581 sq ft
  • Sleeps 6

View all photos for Suite Superior with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Suite Superior with Sea View

  • 624 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Standard with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Standard with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Suite Junior with Sea View

  • 419 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Superior with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior with Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 4

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(9 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (M)

Flat-screen TV

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (M)

7.6 out of 10
Good
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-US)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (B2C-US)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (B2C-US)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (U)

8.4 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(11 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-US)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room (M)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room (M)

8.8 out of 10
Excellent
(27 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, Garden View (M)

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (U)

8.4 out of 10
Very good
(17 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (L)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(26 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (M)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (L)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (L)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, L)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (C)

8.0 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (C)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (C)

9.6 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Flat-screen TV

Suite, Jetted Tub, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior | C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | C)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Duplex (Room | C)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | C)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room, Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex (Room | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (Room | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Flat-screen TV

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Flat-screen TV

Suite, Jetted Tub, Sea View (L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (Kids Free | C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (Kids Free | C)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Ocean View (Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • 419 sq ft
  • Sleeps 4

View all photos for Family Suite -6 guests- with Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -6 guests- with Garden View

  • 645 sq ft
  • Sleeps 6

View all photos for Family Suite -8 guests- Superior

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -8 guests- Superior

  • 904 sq ft
  • Sleeps 8

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (U)

8.0 out of 10
Very good
(47 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

8.0 out of 10
Very good
(26 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (Room | U)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | U)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (U)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mazatlán

On the beach.Within a 15-minute walk of this Cerritos property, you'll find Witches Beach and Mazagua Aquatic Park. Marina Mazatlan Golf Course and Mazatlan International Center are also within 3 miles (5 km).

What's nearby

  • Witches Beach - 1 min walk - 0.1 miles
  • Mazagua Aquatic Park - 7 min walk - 0.4 miles
  • Mazatlan International Center - 6 min drive - 2.7 miles
  • Cerritos Beach - 8 min drive - 3.4 miles
  • Galerias Mazatlan - 8 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Margarita - ‬1 min walk
  • ‪La Tambora - ‬3 min walk
  • ‪Kelly's Bar - ‬5 min drive
  • ‪Hotel Riu Mazatlán, Sinaloa - ‬1 min walk
  • ‪The Bistro - ‬17 min walk

About this property

Hotel Riu Emerald Bay - All Inclusive

3.5-star beachfront property near Cerritos Beach
Hotel Riu Emerald Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Emerald Bay - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this property measures 5167 square feet (480 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Emerald Bay - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Mazatlán property.

  • 1028 guestrooms or units
  • 20 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 7 bars or lounges
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Emerald Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

How close is Hotel Riu Emerald Bay - All Inclusive to the airport?

Hotel Riu Emerald Bay - All Inclusive is 23 mi (33-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Hotel Riu Emerald Bay - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Emerald Bay - All Inclusive.

How close is Hotel Riu Emerald Bay - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Emerald Bay - All Inclusive offer free breakfast?

Hotel Riu Emerald Bay - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Emerald Bay - All Inclusive?

No, there is no casino at this property, but Casino del Rey (13-min drive) and MonteCarlo Casino (14-min drive) are nearby.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Emerald Bay - All Inclusive?

This property offers free self parking.

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Hotel Riu Emerald Bay - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Emerald Bay - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Asian cuisine and a poolside location.

Does Hotel Riu Emerald Bay - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy facials, aromatherapy, and body wraps.

How close is Hotel Riu Emerald Bay - All Inclusive to downtown Mazatlán?

Hotel Riu Emerald Bay - All Inclusive is 0.6 mi away from La Florida.

Reviews

Hotel Riu Emerald Bay - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1101 out of 2061 reviews
Rating 8 - Good. 471 out of 2061 reviews
Rating 6 - Okay. 240 out of 2061 reviews
Rating 4 - Poor. 127 out of 2061 reviews
Rating 2 - Terrible. 122 out of 2061 reviews

Reviews

10/10 Excellent

juan, san diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 8 nights in Oct 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to do but drink alcohol
Stayed 3 nights in Sep 2025

6/10 Okay

marianne

Traveled with family
Liked: Staff & service
Staff were very kind and hospitable. Food was very disappointing, although the drinks were always good. Loved the activities that were offered especially the pool volleyball and beach volleyball. Loved that the staff tried to include many visitors in the activities. It would have been nice to have a free shuttle or something to nearby restaurants or food as it is very far away from town.
Stayed 7 nights in Sep 2025

10/10 Excellent

dennise

Stayed 2 nights in Jul 2025

2/10 Terrible

Socrates

Disliked: Staff & service, amenities, property conditions & facilities
Elevators and food were horrible
Stayed 4 nights in Jun 2025

10/10 Excellent

José de Jesús

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

JORGE, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Ronald

Stayed 6 nights in Jul 2025

6/10 Okay

Monique

Stayed 5 nights in Jul 2025

4/10 Poor

Gregorio Manzano

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs maintenance, bathrooms are all rusty, AC is moldy, door to the balcony does not work properly, restaurants are too crowded.
Stayed 3 nights in Jul 2025

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice. Only thingvthat wifi is not so great. Couldn't do reservation to restaurants .
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Valeria Labrado

Traveled with family
Great hotel with all inclusive. Staff is very friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Pamela

Stayed 7 nights in Jul 2025

8/10 Good

Evan

Stayed 5 nights in Jul 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, amenities
The property itself was very nice and the staff was great. The nightly shows were fantastic! There were just some key maintenance issues that stood out - elevator call buttons not working, exercise equipment worn out/broken, etc.
Stayed 5 nights in Jul 2025

8/10 Good

Ruben Alexander

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Stayed 3 nights in Jul 2025

4/10 Poor

Marlon

Liked: Cleanliness
People at restaurants 5 Star Bathroom keeps flooding see exhibits Pool too much chemicals resulting a skin rash Door old no sound proofing I heard Banda all night x11 days Sleep horrible Pool has too much chlorine created skin rash Just very disappointed and want to effectively communicate out concerns about the broken hotel room and seek a satisfactory resolution. Firstly I addressed these issues to front desk July 5 2025 July 5 Tv not working they sent technician Jul 5✅ We booked for snorkeling adventure for on the Jul7 for a the adventure no one notify me it was canceled these are the issues that I’m not enjoying my stay. Water comes up from tub 🛀, smelly Iron board is broken. Slide door access outdated it’s hard to open and close cuts my hand Bathroom missing exhaust fan so it remains foggy Riu App to resturant reservation is poorly structured zero restaurant reservations embarrassing Laundry - $87 See photos Outcomes request partial refund or full refund.
Iron board is broken
Tiles missing grout
Door is very old hurt your hand to open door
Bathtub return smelly sewer water
Stayed 9 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 3 nights in Jul 2025

10/10 Excellent

Yilda

Stayed 6 nights in Jul 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is delicious and all around service was excellent. Had a blast!
Stayed 6 nights in Jul 2025

2/10 Terrible

MARCO, RICHMOND

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime, Amarillo

Stayed 5 nights in Jun 2025

8/10 Good

Ivan

Stayed 6 nights in Jul 2025