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Hotel Description

Family-friendly 3.5-star hotel near Mazatlan Aquarium

Seaside stay

Within 2 miles (3 km) of this Mazatlan hotel, you'll find Mazatlan Aquarium and Playa Norte. Jose Maria Pino Suarez Municipal Market and Plaza Machado are also within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a poolside bar. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 165 guestrooms offer free WiFi and room service. Safes, showers, and phones are also available.

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Don Pelayo Pacific Beach ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Don Pelayo Pacific Beach

Everyone (1) Family (1)
4 out of 5

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 15, 2019 by hotel don pelayo

Agradecemos infinitamente la oportunidad que nos brindó al hospedarse en nuestro hotel y agradecemos su participación y la puntuación que nos brinda 4 de 5 puntos, los cuales seguiremos trabajando para que su puntuación llegue a ser la mas alta, superando sus expectativas de hospedaje ofreciéndole el mejor servicio! Saludos cordiales.

2 out of 5
You get what you pay for, super basic hotel room with only a bed, shower, toilet and sink. Didn't even have an iron. We had to wait for a room because they had already given away our room even though we made our reservation 5 months ago!!! At the time of check out we brought the receipt that showed the paid deposit and the staff claimed it was never paid!!!!!! Very unhappy with their service.

Posted by , from Usa on Sep 5, 2019

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Comment from Hotel Management

Sep 18, 2019 by hotel don pelayo

Emanuel good afternoon, my name is Fernando Mujica, I am the General Manager, I apologize for the inconvenience, I will review about your deposit, on the other hand, the hotel has ironing service on request, they are not permanently in the rooms, please tell me if we didn´t provide it. Tell me please if you remember the room number in which you were staying, because our hotel only has two bedrooms per room.

About the Don Pelayo Pacific Beach

Location Av Del Mar 1111, Mazatlan, SIN 82149

All-inclusive Details

All-inclusive room rates at Don Pelayo Pacific Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Don Pelayo Pacific Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Don Pelayo Pacific Beach offers its guests an outdoor pool, a waterslide, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Don Pelayo Pacific Beach. Limited free parking is available on a first-come, first-served basis. This 3.5-star Mazatlan hotel is smoke free.

  • 165 guestrooms or units
  • 10 levels
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Don Pelayo Pacific Beach offers 165 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LED televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

The Marlin Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Boat tours nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.00 per stay
  • Christmas Day (25 December) Gala Dinner per adult: MXN 650
  • Christmas Day (25 December) Gala Dinner per child: MXN 450 (from 6 to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 1320
  • New Year's Day (1 January) Gala Dinner per child: MXN 1000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 200 for adults and MXN 125 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Don Pelayo
  • Don Pelayo Pacific Beach
  • Don Pelayo Pacific Beach Hotel
  • Don Pelayo Pacific Beach Hotel Mazatlan
  • Don Pelayo Pacific Beach Mazatlan
  • Howard Johnson Don Pelayo Mazatlan Hotel Mazatlan
  • Don Pelayo Pacific Beach Hotel
  • Don Pelayo Pacific Beach Mazatlan
  • Don Pelayo Pacific Beach Hotel Mazatlan

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.