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Viaggio Resort Mazatlán

Property class: 4.5
4.5-star beachfront resort near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Brujas
    ‪7 min walk‬
  • Place, Punta Camaron Beach
    ‪12 min walk‬
  • Place, The Mazatlan Malecón
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(44 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(85 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(125 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

Beachfront retreat .Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 7 min walk - 0.4 miles
  • Punta Camaron Beach - 12 min walk - 0.7 miles
  • Sea Shell City Museum - 14 min walk - 0.8 miles
  • The Mazatlan Malecón - 3 min drive - 1.2 miles
  • El Cid Country Club Golf Course - 4 min drive - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Bar El LOBY - ‬2 min walk

About this property

Viaggio Resort Mazatlán

4.5-star beachfront resort near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

How close is Viaggio Resort Mazatlán to the airport?

Viaggio Resort Mazatlán is 16.7 mi (34-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at Viaggio Resort Mazatlán?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Viaggio Resort Mazatlán on May 10, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viaggio Resort Mazatlán have an airport shuttle?

Airport shuttle services are not available at Viaggio Resort Mazatlán.

How close is Viaggio Resort Mazatlán to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viaggio Resort Mazatlán offer free breakfast?

Free breakfast isn’t provided at Viaggio Resort Mazatlán, but buffet breakfast is offered for a fee of MXN 359 for adults and MXN 215 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Viaggio Resort Mazatlán?

No, there is no casino at this resort, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

Is there free parking at Viaggio Resort Mazatlán?

This resort offers free self parking.

Does Viaggio Resort Mazatlán have a pool?

Viaggio Resort Mazatlán features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Viaggio Resort Mazatlán have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does Viaggio Resort Mazatlán have a spa?

There are no spa services available at this resort.

How close is Viaggio Resort Mazatlán to downtown Mazatlán?

Viaggio Resort Mazatlán is 0.6 mi away from El Encanto.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1363 out of 2015 reviews
Rating 8 - Good. 409 out of 2015 reviews
Rating 6 - Okay. 138 out of 2015 reviews
Rating 4 - Poor. 59 out of 2015 reviews
Rating 2 - Terrible. 46 out of 2015 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Todd Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was 10 out of 10 the restaurant was 1 put of 10
Stayed 7 nights in Mar 2026

10/10 Excellent

Todd Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great. Would not recommend the restaurant.
Stayed 7 nights in Mar 2026

10/10 Excellent

Rocky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff great, price great, location great, decor beautiful, good food.....
Stayed 1 night in Jan 2026

10/10 Excellent

Mathieu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great staff, beautiful view, excellent food, lots of amenities.
Stayed 6 nights in Jan 2026

10/10 Excellent

Rolando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view
Stayed 4 nights in Jan 2026

10/10 Excellent

Emma Delia

Liked: Cleanliness, property conditions & facilities
Very clean room loved it
Stayed 3 nights in Jan 2026

4/10 Poor

Erika

Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view was very nice
Stayed 2 nights in Jan 2026

8/10 Good

Jessenia

Stayed 2 nights in Jan 2026

10/10 Excellent

Agustin

Stayed 2 nights in Dec 2025

8/10 Good

william

Stayed 3 nights in Dec 2025

8/10 Good

Jose Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El servicio pecimo , atendian de mala gana
Stayed 1 night in Jan 2026

8/10 Good

SALVADOR REYES, Rancho Cucamonga

Stayed 4 nights in Dec 2025

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was goid. It was a typical hotel style but did have a balcony which was great! Activities at pool were only explained in Spanish which was a huge negative. We would not stay here again due to the wait staff seeming to cater to Mexican guests. I would say don’t stay here unless you are Mexican or speak Spanish.
Stayed 7 nights in Dec 2025

4/10 Poor

Jaime

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I will start this out by saying the good - the rooms are clean, and it has a beautiful view. However, I would not recommend this hotel to anyone who is not fluent in Spanish. Most places I have gone in Mexico (all-inclusive, at least), at least work with you and try to understand when you speak broken Spanish or even English. However, that is not the case here. Even when you try to speak Spanish to the best of your ability the staff makes you feel judged and even gets quite rude with you. Never mind speaking English. This resort caters to Spanish speakers specifically. While we were there, we met maybe 3 other non-Spanish speaking couples. There is also nothing to do at the resort besides the pool. There are no bars, just the one main restaurant (where the food is not good, by the way), and the pool. Oh, and speaking of the pool, they allow people to save chairs starting as early as 6am. By the time the pool opens at 9 there is not a single chair available. The one time we got there early and saved chairs, by the time we came down, security had removed our belongings from them. We never saw them do this to anyone else, so that was frustrating. The pool is extremely loud with staff playing games with children over the speakers. Definitely not a good place to relax, but also not a good place to party. I truly recommend thinking twice about booking this resort. Skip Mazatlan as a whole and go somewhere else in Mexico, honestly.
Stayed 7 nights in Dec 2025

8/10 Good

Kelly, Spences Bridge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern resort close proximity to everything
Stayed 5 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 3 nights in Dec 2025

6/10 Okay

Eleazar

Stayed 1 night in Dec 2025

10/10 Excellent

Emilio

Stayed 7 nights in Nov 2025

8/10 Good

Alma

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 2 nights in Dec 2025

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was nice with a great view
Stayed 7 nights in Dec 2025

6/10 Okay

Carla

Traveled with partner
Liked: Cleanliness
Room was cleaned daily but amenities were lacking. You practically have to beg for a towel and are only given the bare minimum, I was given 1 facial wash cloth upon request and they wouldn’t change it daily, even when following the guidelines to place towels in shower for a replacement. There is no room refrigerator, no coffee restocked. Pool is clean and heated. Beach area is small but accessible. There are no beach chairs or umbrellas. So you’re on your own there. I wouldn’t stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

David, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice but alot of staff didnt speak English
Stayed 7 nights in Nov 2025

4/10 Poor

Dave

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The most non-inclusive all-inclusive we've been too. December 2025 Pros: Room was clean Quality of room service food was great House keeping staff was friendly Pools are heated Close to shopping Cons: Included drinks are super weak or bottom, bottom shelf Top shelf drinks (not included) are $7-$14 each Found mystery hair in the bed upon arrival No fitted sheets on mattress No frig in room so no cold drinks or leftovers You get your ice from a igloo cooler in the cafe downstairs Toilet wouldn't flush on day 2 "Hot water" in shower takes 2 minutes to reach luke warm Pool closes at 9pm (kicked us out at 8:53) Buffet food is not made fresh on-site All juices at buffet are from a bag Food selection super limited (2 day rotation) Out door seating was empty "You need a reservation" Wife wanted a veggie wrap from the cafe. "Extra" Wife wanted a piece of cheese in display case. "Extra" Room service? Not included. "That's extra" Band on the beach with snare drum, 2 trumpets, and tuba played for 5-6 hours per day on the beach. Hotel next for played booming bass until 1:30am Staff stated power washing pool deck at 6:30am T/W/Th All in all, we had a good time. It's Mexico after all. But do yourself a favorite a avoid this sad excuse for a resort hotel. Many locals recommended Centro Historico which we will be visiting next time.
Stayed 7 nights in Nov 2025