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Viaggio Resort Mazatlán

4.5 star property
4.5-star beachfront resort near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
Daily buffet breakfast (MXN 359 per person)
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All inclusive

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Brujas
    ‪7 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(41 reviews)
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(71 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(115 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mazatlán

Beachfront retreat .Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 7 min walk - 0.4 miles
  • Punta Camaron Beach - 12 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 5 min drive - 2.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Carl's Jr. - ‬4 min walk

About this property

Viaggio Resort Mazatlán

4.5-star beachfront resort near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

How close is Viaggio Resort Mazatlán to the airport?

Viaggio Resort Mazatlán is 16.7 mi (34-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Viaggio Resort Mazatlán have an airport shuttle?

Airport shuttle services are not available at Viaggio Resort Mazatlán.

How close is Viaggio Resort Mazatlán to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viaggio Resort Mazatlán offer free breakfast?

Free breakfast isn’t provided at Viaggio Resort Mazatlán, but buffet breakfast is offered for a fee of MXN 359 for adults and MXN 215 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Viaggio Resort Mazatlán?

No, there is no casino at this resort, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

Is there free parking at Viaggio Resort Mazatlán?

This resort offers free self parking.

Does Viaggio Resort Mazatlán have a pool?

Viaggio Resort Mazatlán features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Viaggio Resort Mazatlán have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does Viaggio Resort Mazatlán have a spa?

There are no spa services available at this resort.

How close is Viaggio Resort Mazatlán to downtown Mazatlán?

Viaggio Resort Mazatlán is 0.6 mi away from El Encanto.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1308 out of 1956 reviews
Rating 8 - Good. 404 out of 1956 reviews
Rating 6 - Okay. 141 out of 1956 reviews
Rating 4 - Poor. 56 out of 1956 reviews
Rating 2 - Terrible. 47 out of 1956 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Stayed 2 nights in Sep 2025

8/10 Good

Edmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, pero puede mejorar mucho la ventilación de las habitaciones.
Stayed 3 nights in Aug 2025

4/10 Poor

hector

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
We go back to the room at 1 it was undonde, we go back at 3 i was undone we go back at 5 bed was done dirty cups in the restriom towells in the furniture in the living (they was clean or they just folded it wort the priice per night?) We ask for a medium rare meat at the grill we just receive a medium cut at the oven if u like the meat u know thats a big issue
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexis Ailed Flores

Stayed 6 nights in Jul 2025

10/10 Excellent

Jasmin

Stayed 5 nights in Aug 2025

10/10 Excellent

Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Viaggio for 9 nights, in a Deluxe Double Room with Ocean View.The view was amazing! The resort is very lively with music playing all day-long and lots of families.The pools were busy and all the chairs were reserved, way before the pools opened. Impossible to find a chair.The hotel was very clean and smelled good I saw the janitors cleaning the floors regularly during our stay. The housekeeping lady was excellent. We didn't choose the all-inclusive option and don't regret it as there are many good restaurants at a walking distance of the hotel. Carlos, the concierge, booked a private Tequila Tour for us. It was one of our best days visiting El Quelite and La Noria. Viaggio is very well located and we felt very safe in that area at all times.
Stayed 9 nights in Jul 2025

10/10 Excellent

Martin Macias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

LAURA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Overcrowded, staff could not keep up or didn’t care to keep up. Will never stay at this place again, food shouldn’t take 2 hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing ocean view.

Very nice hotel, very new, confortable rooms with an amazing ocean view. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!!

Excelente service, very clean as I expected delicious food and near a local restaurants and stores.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rolando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Raquel, Baldwin Park

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and comfy. The WiFi was perfect never an issue. Whatever issue we had, it go resolved right away. The only thing missing in the room is a small fridge.
Stayed 5 nights in Aug 2025

4/10 Poor

Luis Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
The food in the Buffet its not good
Stayed 12 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Jul 2025

6/10 Okay

JULIA

Liked: Staff & service, amenities
Disliked: Cleanliness
My room was not Clean enough
Stayed 4 nights in Jul 2025

2/10 Terrible

Victoria M

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food the worst experience ever?
Stayed 12 nights in Jul 2025

8/10 Good

Francisco Ibarra

Liked: Staff & service, amenities, property conditions & facilities
For the most part our stay was great! the rooms could be cleaned better but the food and amenities were great they have alot of parking which is a plus if you want something thats more quiet,this is not the place for you the bandas play in front of the beach all day which was a major plus for us
Stayed 5 nights in Jul 2025

8/10 Good

Juan

None
Stayed 5 nights in Jul 2025

10/10 Excellent

Francisco, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the area love it
Stayed 5 nights in Apr 2025

10/10 Excellent

PERLA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!! Food choices , shops within walking distance, beach access near the pool , very well secured, overall great place! The fact that they had so many kid activities to keep them busy while adults can relax in the pool is perfect! We had an amazing time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities
Español
Stayed 8 nights in Jun 2025

10/10 Excellent

Idania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Yarisma

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025