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"Nice location. Nice staff. To bad about Covid 19.Hope to come back in march 2021. " More

By a verified traveler on Tue 13 Oct 2020

Hotel Description

3.5-star beachfront resort near Playa Norte

On the beach

Your stay at this Zona Dorada resort places you within 3 miles (5 km) of Playa Norte and Mazatlan Aquarium. Playa Brujas and Punta Camaron Beach are also within half a mile (1 km).

Business services

This resort features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and laundry service. Enjoy the spa tub and perks like free self parking.

Free WiFi, satellite TV

In addition to TVs with satellite channels, the 230 guestrooms offer free WiFi and room service. Coffee/tea makers, showers, and phones are also available. Change of towels is available on request.

Superior Suite, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Costa De Oro Beach Hotel ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Costa De Oro Beach Hotel

Everyone (6) Family (2)
5 out of 5
Nice location. Nice staff. To bad about Covid 19.Hope to come back in march 2021.

Posted by , from Gibbon, MN on Oct 13, 2020

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Comment from Hotel Management

Oct 22, 2020 by Costa de oro

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 26, 2020 by Costa de Oro

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

5 out of 5
Although a old property, it is very well maintained and the staff go out of their way to make your stay comfortable and enjoyable. Although the room they gave us was a standard hotel room, it was beach front with a wonderful ocean and beach view. We were very happy with the Costa de Oro and their staff.

Posted by , from Los Angeles County on Dec 10, 2019

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Comment from Hotel Management

Dec 10, 2019 by Costa Oro

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 21, 2019 by Costa Oro

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros

3 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Costa Oro

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Customer service was terrible. Extremes rude throughout my stay.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 29, 2019 by Costa Oro

Good morning, we are sorry your stay with us was unhappy, we will work hard to fix the issue you experienced, Thanks for letting us know, looking forward to have the opportunity to have you again as our guest, we remain.

4 out of 5
Very good common areas and Pool. Inside the hotel there are shops and super market that make your staying easy she you plan to come with the family.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 1, 2019 by Costa de Oro Beach

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

3 out of 5

Nice stay for the price.

Hotel is centrally located. Easy to access other attractions and places to visit. The staff is great, always friendly and eager to help you have the best stay. The pool area is nice and Clean, and the views are breathtaking! Now. The rooms are small. Two full size beds a nightstand, dresser, and you have no place to move. No wifi in your room. If you want to use wifi you have to go down to the lobby or the pool area. I requested a room facing the ocean (I'll be in Mexico, why not, right?) well, it also faces a downstairs bar. I was unable to sleep the 5 days I was there. They apparently have no rules for people making too much noise. People were drinking and being loud, I finally had to call one night and complaint at 430 am. I gotta say, they were fast to respond, but by that time I was too tired and upset. My bed was very uncomfortable. No padding. My back still hurts. But I may be being too picky now.. my mom said her bed was just fine. Overall, it was a good stay. Most of the time I was out of my room anyway. Although I appreciated the waiters/waitresses and cleaning staff I will not be returning to this hotel.

Posted by , from Novi, Michigan on Apr 12, 2017

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4 out of 5

Good 1-night stay.

Pros: We have a restaurant on site which has good food and service. Salon-spa next door. located in Golden zone.
Cons: a Little updating
Location: Many restaurants in walking distance. Buses go everywhere. Once here, no car is necessary unless going to other close cities
This is an older hotel. I own 2-week timeshare but come 1 day early and rent the hotel room. It was functional and clean. TV did not work. Maintenance arrived in 5 minutes and we got great picture. Hotel facing pool, some facing ocean for a Little more money. The Price is right and I like owning my timeshare here.

Posted by , from Pacific Location on Nov 5, 2015

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All-inclusive Details

All-inclusive room rates at Costa De Oro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

  • All available beverages included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted

Property Features

Some rates at Costa De Oro Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Costa De Oro Beach Hotel offers its guests an outdoor pool, a spa tub, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Costa De Oro Beach Hotel. Free self parking is available. This 3.5-star Mazatlan resort is smoke free.

  • 230 guestrooms or units
  • 9 levels
  • 3 buildings
  • 258.51 sq m of conference space
  • Built in 1972
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: General Rafael Buelna Intl. Airport (MZT) (25.6 km / 15.9 mi)
  • Parking: Free self parking

Room Amenities

Costa De Oro Beach Hotel offers 230 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Satellite television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 12:30 PM.

Adobes - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 200.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Costa De Oro Beach Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 120 and MXN 180 per person (approximately)
  • Rollaway bed fee: MXN 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Costa De Oro Beach
  • Costa De Oro Beach Hotel
  • Costa De Oro Beach Hotel Mazatlan
  • Costa De Oro Beach Mazatlan
  • Costa Oro
  • Hotel Costa Oro
  • Oro Beach Hotel
  • Costa De Oro Hotel Mazatlan
  • Costa De Oro Mazatlan
  • Costa Del Oro
  • Costa Oro Beach Hotel Mazatlan
  • Costa Oro Beach Hotel
  • Costa Oro Beach Mazatlan
  • Costa Oro Beach
  • Costa De Oro Beach Mazatlan
  • Costa De Oro Beach Hotel Resort
  • Costa De Oro Beach Hotel Mazatlan
  • Costa De Oro Beach Hotel Resort Mazatlan

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.