Hotel Playa Mazatlan

3.0 star property
3-star beachfront hotel near Cerritos Beach

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
5 outdoor pools, pool umbrellas, sun loungers
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Bar
  • All inclusive

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪8 min walk‬
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

Habitación 1 cama King todo incluido

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Habitacion Estandar Vista al Mar solo hospedaje

7.6 out of 10
Good
(38 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Habitacion Estandar solo hospedaje

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

Habitación estándar todo incluido

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

Habitación estándar Vista al Mar Todo Incluido

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Habitación de Lujo todo incluido

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mazatlán

On the beach.A stay at this Zona Dorada hotel places you steps from Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. The Mazatlan Malecón and Islands and Protected Areas of the Gulf of California are also within half a mile (1 km).

What's nearby

  • The Mazatlan Malecón - 8 min walk - 0.5 miles
  • El Cid Country Club Golf Course - 17 min walk - 0.9 miles
  • Teodoro Mariscal Stadium - 5 min drive - 1.7 miles
  • Cerritos Beach - 7 min drive - 2.9 miles
  • Mazatlán Aquarium - 7 min drive - 2.4 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Vittore - ‬3 min walk

About this property

Hotel Playa Mazatlan

3-star beachfront hotel near Cerritos Beach
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Playa Mazatlan to the airport?

Hotel Playa Mazatlan is 16.6 mi (34-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Hotel Playa Mazatlan have an airport shuttle?

Airport shuttle services are not available at Hotel Playa Mazatlan.

How close is Hotel Playa Mazatlan to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Playa Mazatlan offer free breakfast?

Hotel Playa Mazatlan does not offer free breakfast.

Is there a casino at Hotel Playa Mazatlan?

No, there is no casino at this hotel, but Casino del Rey (5-min walk) and MonteCarlo Casino (6-min walk) are nearby.

What time is check-in at Hotel Playa Mazatlan?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Playa Mazatlan?

This hotel offers free self parking.

Does Hotel Playa Mazatlan have a pool?

Hotel Playa Mazatlan features 5 outdoor pools and a children's pool.

Does Hotel Playa Mazatlan have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, a beachfront location, and ocean views.

Does Hotel Playa Mazatlan have a spa?

This hotel has a spa, which features aromatherapy, body treatments, and facials.

How close is Hotel Playa Mazatlan to downtown Mazatlán?

Hotel Playa Mazatlan is 2.6 mi away from Mazatlán.

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jacqueline

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel has a great location and beautiful beach front. This is about all that we liked about the hotel. The rooms are old and need maintenance. The ac leaked our sink didn't drain and we sometimes didn't get replacement towels or bath mats. The beach is loud and thats to be expected since there are bandas at the beach but they let guests run around yelling and ddinking all night. We called at 1am to ask them to ask the other people to quit making noise in the common areas. This was the loudest most uncomfortable hotel.
Stayed 7 nights in Mar 2025

4/10 Poor

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
There are constantly four brass bands playing on thr beach at once. It was so very loud and obnoxious. Very limited food options and the food was just okay. The same things over and over. The property is beautiful but we will never stay there again.
Stayed 8 nights in Mar 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and beach. Rooms are dated but clean. Beds are comfortable… average resort food.
Stayed 2 nights in Mar 2025

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice! Love the location ! It was close to La zona dorada, where all the restaurants were close and walking distance
Stayed 6 nights in Mar 2025

10/10 Excellent

Jany

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the warm swmming pool, but there is no hot tub for the family only adults
Stayed 2 nights in Mar 2025

8/10 Good

Taylor

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
friendly staff, great location, warm pools, cooler pools, kids club, great beach location.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kaleb Valenzuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurants and shops walking distance
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Been to Mazatlan 6 times now and have stayed here 4 of the times. I will always stay here because the staff is friendly and the views are amazing. Very clean property :)
Stayed 4 nights in Mar 2025

10/10 Excellent

Maddison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely stunning. You can tell they care about their space, and the greenery is amazing. Things to remember: you’re staying on a main beach with a lot going on. If you’re looking for something quiet and relaxing, this part of Mazatlan may not be what you’re looking for. That being said, we loved the bandas on the beach, the service, and overall people were so friendly and fun to be around. I hope I can return again, we loved Hotel Playa Mazatlan.
Stayed 7 nights in Mar 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo súper bien !
Stayed 5 nights in Mar 2025

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Rene

Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Mar 2025

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, very good buffet, very clean, very beautiful beach, very friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Roxanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely stunning for my liking Rustic look my favorite, exactly what I was looking for . It was impeccably clean, room service on top of everything, clean towels, and sheets daily ,with beautiful pools that were perfect for relaxing. The food was delicious, offering a variety of options that catered to every taste in my little family .The staff were incredibly friendly and attentive, making the entire stay even more enjoyable. Overall, it was a fantastic experience that I would highly recommend.,
Stayed 7 nights in Feb 2025

6/10 Okay

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Playa was nice, it has beautiful pools and the buffet breakfast included with our reservation was great! Had a wonderful time and can’t wait to go back. Our only complaint was that we weren’t happy with the room that we had and it took a few days to get a new one.
Stayed 14 nights in Feb 2025

10/10 Excellent

Gilberto

Stayed 3 nights in Feb 2025

4/10 Poor

Lisa

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is just okay. There is a lot of potential, but it’s due for a heavy renovation. There are quite a few pools, but only a few had lounge chairs around them and were quite loud (kid pool, loud DJ music, waterfalls). The beach is nice, but bands play very loud music in front of the chairs all day. This is definitely not the place for a quiet, relaxing trip. The location is good, as you can walk to restaurants, but it’s very loud at night. Rooms are poorly insulated for sound, so you can hear the music at the bars nearby and from people down the hall. The staff were kind, but not very helpful. They wouldn’t make a call for a spa appointment for me and don’t have basic essentials like toothpaste. The property is generally clean. The beds only have a very light blanket on them and I had to use the spare blanket in the closet, that looked 30 years old and smelled awful. I asked for a new one and it wasn’t much better. A few highlights: the breakfast is really good, and there is a shower available in the main space if your flight leaves after you check out (though you aren’t allowed to use a towel). Not the worst place I’ve been to, but I wouldn’t return unless I was looking for a party type vacation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort - close to everything! The breakfast buffet was fabulous with lots of choices! The rooms are clean and lots of hot water for showers! Staff is attentive and professional. Right on the beach with lots of chairs. I wish the pool opened a little earlier and getting ice can be a bit of hassle - otherwise - loved it here! We will be back. Highly recommend.
Stayed 7 nights in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

J Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Bobbi-Jo

Stayed 6 nights in Feb 2025