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Viaggio Resort Mazatlán

2.5 star property
Beachfront resort near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Daily buffet breakfast (MXN 359 per person)
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • Housekeeping
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(26 reviews)
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(66 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(40 reviews)
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(107 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 2

About the neighborhood

Mazatlán

On the beach.Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 5 min drive - 2.2 miles
  • Mazatlán Aquarium - 7 min drive - 2.9 miles
  • Mazatlan International Center - 8 min drive - 4.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Los Arcos - ‬5 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Papagayo Inn - ‬1 min walk

About this property

Viaggio Resort Mazatlán

Beachfront resort near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the family-friendly Viaggio Resort Mazatlán. Free self parking is available.

This Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

How close is Viaggio Resort Mazatlán to the airport?

Viaggio Resort Mazatlán is 16.7 mi (34-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Viaggio Resort Mazatlán have an airport shuttle?

Airport shuttle services are not available at Viaggio Resort Mazatlán.

How close is Viaggio Resort Mazatlán to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viaggio Resort Mazatlán offer free breakfast?

Free breakfast isn’t provided at Viaggio Resort Mazatlán, but buffet breakfast is offered for a fee of MXN 359 for adults and MXN 215 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Viaggio Resort Mazatlán?

No, there is no casino at this resort, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

Is there free parking at Viaggio Resort Mazatlán?

This resort offers free self parking.

Does Viaggio Resort Mazatlán have a pool?

Viaggio Resort Mazatlán features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Viaggio Resort Mazatlán have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does Viaggio Resort Mazatlán have a spa?

There are no spa services available at this resort.

How close is Viaggio Resort Mazatlán to downtown Mazatlán?

Viaggio Resort Mazatlán is 0.6 mi away from El Encanto.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1240 out of 1866 reviews
Rating 8 - Good. 386 out of 1866 reviews
Rating 6 - Okay. 138 out of 1866 reviews
Rating 4 - Poor. 57 out of 1866 reviews
Rating 2 - Terrible. 45 out of 1866 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools
Stayed 4 nights in May 2025

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
Lost my reservation...
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Traveled with partner
Very good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: It is in front of a nice beach. The staff was very friendly. The hotel had many fun activities for kids and adults. I love the adults only pool. The hotel offers fun planned excursions at good prices. We walked on the beach to eat seafood and coconuts. Cons: The pool open until 9:00 am (I wish you could swim earlier). And you have to wake up grab a seat by the pool early because it gets too crowded and later you won't find any place to lay down by the pool or the beach.
Stayed 7 nights in Jun 2025

6/10 Okay

Eddie

Stayed 4 nights in Jun 2025

10/10 Excellent

Emiliano, Tijuana

Stayed 1 night in May 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen caja fuerte y da mucha seguridad Está muy vigilado y uno se siente seguro AC trabaja excelente
Stayed 6 nights in Jun 2025

10/10 Excellent

Marcos

Stayed 4 nights in Jun 2025

10/10 Excellent

Alfredo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, great place!
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was great only thing is you have to have a reservation if you would like to see the shows they put on in the restaurant I wasn't aware and missed out buffet food was ok they food from the bar by the pool looked better then the restaurant inside
Stayed 2 nights in May 2025

4/10 Poor

Cecilia

Traveled with family
Food is too repetitive, even with all inclusive you have to pay extra for a lot of things. Rooms small, but ok.
Stayed 7 nights in May 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio solo estuve una noche pero la habitación estaba muy limpia la vista al mar súper! Está cerca de restaurantes y del malecón muy agusto!
Stayed 1 night in May 2025

10/10 Excellent

Gerry

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos Mario

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 4 nights in May 2025

8/10 Good

Ana, San Diego

Stayed 1 night in May 2025

10/10 Excellent

Rosa Iliana

Stayed 3 nights in May 2025

10/10 Excellent

rafael

Stayed 3 nights in May 2025

8/10 Good

alberto

Traveled with family
Disliked: Amenities
Todo muy bien excepto que no todos los cuartos tienen frigobar y es un show para conseguir hielo si no tienes el todo incluido
Stayed 4 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience better than what i expected
Stayed 5 nights in May 2025

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing! The staff was very cordial but what I liked most is the fact that its very family friendly. My kids had a blast! The waiters, especially one names Jose Luis, made our stay very pleasant. He made sure that we were well served at all times and went above and beyond to ensure that we enjoyed our vacay. Will definitely be returning.
Stayed 4 nights in May 2025

10/10 Excellent

Luis Alonzo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Viaggio was very nice, the beds are awesome, everything was awesome
Stayed 5 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Valerie

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was great. The pool area was under staffed it took too long to receive our drinks and order. I saw one of the pool area workers just rinse the dirty cups and restock them for reuse.The restaurant food was not great the selection was repetitive and the fruit was never cold. We had all inclusive we ended up choosing to eat out. The staff were always super nice and attentive. If you choose to stay here the rooms are nice the staff are awesome just don’t eat or drink her. Plus you aren’t allowed to bring your own alcohol in the pool area. I guess that’s obvious right it wouldn’t be good for their business.
Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff special things to Sergio in the pool area.
Stayed 4 nights in May 2025