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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

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3 outdoor pools, free cabanas, pool umbrellas
Front of property - evening/night
3 outdoor pools, free cabanas, pool umbrellas
Children's activities
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Hot tub
  • Parking included

Explore the area

View in a map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110
  • Place, Mazagua Aquatic Park
    ‪5 min drive‬
  • Place, Witches Beach
    ‪6 min drive‬
  • Place, Cerritos Beach
    ‪14 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Master Suite Ocean View

In-room dining

Master Suite Ocean View

8.8 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 419 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite Ocean View

8.8 out of 10
Excellent
(42 reviews)
  • Partial ocean view
  • 973 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Mazatlán

Beachside getaway.Your stay at this Cerritos property places you within 2 miles (3 km) of Witches Beach and Mazagua Aquatic Park. Marina Mazatlan Golf Course and Mazatlan International Center are also within 3 miles (5 km).

What's nearby

  • Mazagua Aquatic Park - 5 min drive - 1.5 miles
  • Witches Beach - 6 min drive - 2.0 miles
  • Marina Mazatlan Golf Course - 10 min drive - 3.1 miles
  • Cerritos Beach - 14 min drive - 4.8 miles
  • Mazatlan International Center - 14 min drive - 4.3 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Sport Bar - ‬17 min walk
  • ‪Las Gaviotas - ‬4 min drive
  • ‪Las Tres Islas - ‬17 min walk
  • ‪Tabasco - ‬20 min walk
  • ‪Kelly's Bar - ‬13 min walk

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5-star beachfront property near Cerritos Beach
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a hot tub. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Mazatlán property.

  • 378 guestrooms or units
  • 15 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers 378 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4.5-star property have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Mazatlán property provides complimentary wireless Internet access. LED televisions come with premium satellite channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Pueblo Bonito Mazatlan - All Inclusive
Zona Dorada
  • Pool
  • Hot tub
  • All inclusive
  • Kids pool
4.5 out of 5, Wonderful, 1,000 reviews
$240 nightly
The price is $286
May 31 - Jun 1
Total with taxes and fees
Pueblo Bonito Mazatlan - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

How close is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive to the airport?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is 22.2 mi (29-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive on Jun 17, 2026 start from $286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive.

How close is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free breakfast?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, there is no casino at this property, but Casino del Rey (15-min drive) and MonteCarlo Casino (16-min drive) are nearby.

What time is check-in at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM.

Is there free parking at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive features 3 outdoor pools and a children's pool.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a beachfront location, and al fresco dining.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Armonia Spa, where you can enjoy reflexology, Ayurvedic treatments, and prenatal massages.

How close is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive to downtown Mazatlán?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is 0.3 mi away from La Florida.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1007 reviews
Rating 8 - Good. 190 out of 1007 reviews
Rating 6 - Okay. 97 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leilani

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Value for the money
Stayed 5 nights in Dec 2025

10/10 Excellent

Jaime Ruth

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Peublo Bonito Emerald Bay was top notch. Everyone was very friendly and courteous. Will say the time share folks who occupy a table in the lobby are overly aggressive when you initially check in so could have done without that. Other than that amazing atmosphere, incredibly delicious food and great drinks! Rooms were very clean and beds comfortable. Love the golf carts throughout to assist with getting around. We have an absolutely fantastic time and would highly recommend!
Stayed 7 nights in Feb 2026

6/10 Okay

Dominik

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff wasn’t very welcoming, the only nice customer service and where we felt comfortable was in the morning for breakfast and dinner. Other than that rest of the staff wasn’t very welcoming or nice. we try to spend most of our time out of the hotel due to not feeling welcomed
Stayed 3 nights in Feb 2026

6/10 Okay

marcos

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are very good and clean. What has changed since my last visit is the variety and quality of the food; this may be due to the economy or the lack of tourism. The system is "all-inclusive," including services and taxes. The staff has a way of ambushing guests to collect more money for services already paid for. If the credits are not used, they remain unrefunded because the employees cover for each other, and the credit is never returned.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, property conditions & facilities
We had a great stay. The property is beautiful and our suite was lovely. We had just a couple of minor complaints.There is no hair conditioner provided, and none available, apparently. Our shower didn't drain well, and we were standing in ankle deep water during showers. Some of the food in the Bistro was bad (chicken shawarma sandwich and tortilla soup). Also, I left a shirt behind in the room, and felt that not enough was done by the staff to help locate it when I called.
Stayed 2 nights in Jan 2026

10/10 Excellent

Zandra Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

8/10 Good

Gorden

Stayed 9 nights in Jan 2026

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Is very good
Stayed 3 nights in Jan 2026

6/10 Okay

Marco

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was outdate durty and molded Too old
Stayed 1 night in Jan 2026

10/10 Excellent

Jose Misael

Stayed 3 nights in Jan 2026

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
Love this place! It’s beautiful- 3 pools, spotless grounds, amazing plants and landscaping, food is delicious, Jose at pool service was top notch, the spa is next level and all the staff was amazing!
Stayed 7 nights in Dec 2025

2/10 Terrible

Kiara Y

Stayed 1 night in Jan 2026

8/10 Good

John Craig

Traveled with partner
Liked: Cleanliness
Yes. Room clean and staff were fine. Not overly friendly like when in Cabo.
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa. Relaxing environment. Good food.
Stayed 14 nights in Dec 2025

8/10 Good

Veronica

Stayed 3 nights in Jan 2026

8/10 Good

Andrew

Traveled with family
The staff was friendly, the food was good, and the selection of pools was nice.

8/10 Good

Abram

Stayed 3 nights in Dec 2025

10/10 Excellent

Karina

Stayed 4 nights in Dec 2025

10/10 Excellent

Oscar Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean and well maintained. Excellent beds, and huge suites with kitchen, though you don’t need it because of the all inclusive plan. But this is a premium resort I think is the best in Mazatlan!
Stayed 4 nights in Dec 2025

10/10 Excellent

Iain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gardens, pool and beach. Bistro restaurant staff and food great. Room very large with good views. Bed and shower great. Drink quality not impressive, cheap spirits and service ends early. Overall great place once aware of timings etc. tip you can keep your wrist band and go to aquarium
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place ever been going for 20+ years
Stayed 7 nights in Dec 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service and the food was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Migdalia

Stayed 3 nights in Dec 2025

8/10 Good

Gloria Maria, Palmdale

Traveled with family
Liked: Cleanliness, staff & service
The rooms were outdated we asked for an Oceanfront view got partial.
Stayed 4 nights in Nov 2025

6/10 Okay

Aminmohamed

Stayed 7 nights in Dec 2025