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City Express by Marriott Mazatlán

3.0 star property
3-star hotel near La Gran Plaza Mall

Choose dates to view prices

Photo gallery for City Express by Marriott Mazatlán

Relax by the pool surrounded by lush greenery and palm trees, with lounge chairs and umbrellas providing shaded seating.
Hotel with a flat facade and rectangular windows, offering a convenient base for your stay.
Enjoy a diverse selection of hot and cold beverages and a variety of dishes at our buffet.
Relax in our spacious lobby, featuring a reception desk and comfortable seating areas.
Relax in this cozy space with a large bed, desk, and kitchenette area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪19 min walk‬
  • Mazatlán Aquarium
    ‪5 min drive‬
  • Cerritos Beach
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

In entertainment district.Within 2 miles (3 km) of this Mazatlán hotel, you'll find La Gran Plaza Mall and The Mazatlan Malecón. Also, Mazatlán Aquarium is within 2 miles (3 km) and Mazatlan International Center is within 6 miles (10 km).

What's nearby

  • The Mazatlan Malecón - 19 min walk - 1.0 mile
  • Mazatlán Aquarium - 5 min drive - 1.7 miles
  • Cerritos Beach - 8 min drive - 3.6 miles
  • Plaza Machado - 10 min drive - 4.1 miles
  • Olas Altas Beach - 10 min drive - 4.3 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪Los Huevos Dias - ‬5 min walk
  • ‪Julia y Mayel - ‬3 min walk
  • ‪Carl's Jr. Marina - ‬7 min walk
  • ‪Mariscos Omar - ‬10 min walk
  • ‪Tacos Wicho - ‬4 min walk

About this property

City Express by Marriott Mazatlán

3-star hotel near La Gran Plaza Mall
City Express by Marriott Mazatlán offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly City Express by Marriott Mazatlán also features a vending machine, a garden, and coffee/tea in a common area. Self parking is free.

This 3-star Mazatlán hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • Built in 2003
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
City Express by Marriott Mazatlán offers 110 air-conditioned accommodations with blackout drapes/curtains. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

Frequently asked questions

How close is City Express by Marriott Mazatlán to the airport?

City Express by Marriott Mazatlán is 20.6 mi (27-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at City Express by Marriott Mazatlán?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Mazatlán on Jul 22, 2025 start from $60.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does City Express by Marriott Mazatlán have an airport shuttle?

Airport shuttle services are not available at City Express by Marriott Mazatlán.

How close is City Express by Marriott Mazatlán to the beach?

This hotel is 4.2 mi (11-min drive) from Cerritos Beach and 4.7 mi (16-min drive) from Olas Altas Beach. Don't forget your sunscreen!

Does City Express by Marriott Mazatlán offer free breakfast?

City Express by Marriott Mazatlán offers free local cuisine breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at City Express by Marriott Mazatlán?

No, there is no casino at this hotel, but MonteCarlo Casino (17-min walk) and Casino del Rey (3-min drive) are nearby.

What time is check-in at City Express by Marriott Mazatlán?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at City Express by Marriott Mazatlán?

This hotel offers free self parking.

Does City Express by Marriott Mazatlán have a pool?

City Express by Marriott Mazatlán features an outdoor pool.

Does City Express by Marriott Mazatlán have a spa?

There are no spa services available at this hotel.

How close is City Express by Marriott Mazatlán to downtown Mazatlán?

City Express by Marriott Mazatlán is 1.8 mi away from Mazatlán.

City Express by Marriott Mazatlán Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 424 out of 923 reviews
Rating 8 - Good. 277 out of 923 reviews
Rating 6 - Okay. 110 out of 923 reviews
Rating 4 - Poor. 55 out of 923 reviews
Rating 2 - Terrible. 57 out of 923 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Justin

Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

ann louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we will be back

the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue excelente
Stayed 6 nights in Oct 2024

6/10 Okay

Grace

Business traveler
Disliked: Staff & service

Bad front desk customer service

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Stayed 1 night in Oct 2024

10/10 Excellent

Blanca E

Stayed 1 night in Aug 2024

8/10 Good

Abel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2024

4/10 Poor

LUIS F

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

INCONFORMIDAD POR SERVICIO

demasiada FALTA DE ATENCION EN RECEPCION Y EN EL SERVICIO DE MANTENIMIENTO DURE UNA SEMANA Y NO PUDIERON SOLUCION PROBLEMAS DE INTERNET en recepcion les falta atender POR PRINCVIPI SALUDAR, del bufet siempre falto pan dulce, y no vario el menu TODOS LOS DIAS HUEVO Y TOTOPOS CON CHILE, siempre estar pidiendo las cosas SEÑORITA FALTA PAN, SE ACABO EL DESAYUNO no estan al pendiente de que falta y eso es en todo JUGOS, CAFE DESAYUNO, PAN y personal para la limpieza de las mesas, POR EXCESO DE CLIENTES NO PUSIERON EN LA SALA DE CONFERENCIAS y sin aire de abanico porque la refrigereracion NO SERVIA la primera vez estaba en el LOOBY y jamas regreso MAL SERVICIO
Stayed 7 nights in Jul 2024

2/10 Terrible

Javier

Stayed 1 night in Aug 2024

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendable

Todo bien solo que no me cambiaron las toallas el primer dia. También la zona del comedor es muy pequeña, no se da abasto con tanto huesped, obviamente la gente se toma su tiempo para consumir sus alimentos, la espera se hace eterna para poder tomar los nuestros.
Stayed 2 nights in Aug 2024

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo, cerca del malecón, tiendas de autoservicio, el desayuno muy rico, el personal muy atento, la regadera se me hizo muy chiquita, pero todo excelente, lo recomiendo
Stayed 1 night in Jul 2024

8/10 Good

JOSE ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Patricia

Stayed 2 nights in Apr 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C.
Stayed 2 nights in Apr 2024

8/10 Good

Martin

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Karyn-grace

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Stayed 3 nights in Apr 2024

8/10 Good

Carlos Alberto

Stayed 2 nights in Apr 2024

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we only used for one night
Stayed 1 night in Apr 2024

6/10 Okay

Darlene, Hay River

Disliked: Amenities, property conditions & facilities
Heneen
Stayed 1 night in Apr 2024

8/10 Good

Nelly Viridiana

Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2024