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Quality Inn Massena

2.5 star property
Hotel perfectly located for exploring Massena

Choose dates to view prices

Photo gallery for Quality Inn Massena

Lobby
Exterior
Pillowtop beds, desk, iron/ironing board, cribs/infant beds
Free daily buffet breakfast
Lobby
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the neighborhood

Map
10 W Orvis St, Massena, NY, 13662
  • Popular LocationMassena Museum1 min walk
  • Popular LocationHarte Haven Shopping Center17 min walk
  • Popular LocationEisenhower Locks8 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Super 8 by Wyndham Massena NY
Parking included
Free WiFi
Air conditioning
Business services
3.9 out of 5, Good, (760)
The price is $100
per night
$111 total
includes taxes & fees
May 24 - May 25
Super 8 by Wyndham Massena NY

About the neighborhood

Massena

Heart of Massena.Stay at this Massena hotel and you'll be within half a mile (1 km) of Massena Museum and 2 miles (3 km) of Harte Haven Shopping Center. Bowlmor Lanes and Raquette River are also within 2 miles (3 km).

What's nearby

  • Massena Museum - 1 min walk
  • Harte Haven Shopping Center - 17 min walk
  • St. Lawrence Center - 5 min drive
  • Eisenhower Locks - 8 min drive
  • Robert Moses State Park - Thousand Islands - 13 min drive

Getting around

  • Cornwall Station - 24 min drive
  • Massena, NY (MSS-Massena Intl.) - 7 min drive

Restaurants

  • McDonald's - 13 min walk
  • Pizza Hut - 3 min drive
  • Taco Bell - 5 min drive
  • Tim Hortons - 8 min walk
  • McDonald's - 5 min drive

About this property

Quality Inn Massena

Hotel perfectly located for exploring Massena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Massena. Free self parking is available.

Smoking is allowed in designated areas at this Massena hotel.

  • 117 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Quality Inn Massena offers 117 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Massena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Massena Quality Inn
Quality Inn Massena
Quality Massena
Quality Hotel Massena
Quality Inn Massena Hotel
Quality Inn Massena Massena
Quality Inn Massena Hotel Massena

Frequently asked questions

How close is Quality Inn Massena to the airport?

Quality Inn Massena is 3.4 mi (7-min drive) away from the Massena, NY (MSS-Massena Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Massena?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Massena on May 12, 2024 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Massena have an airport shuttle?

Airport shuttle services are not available at Quality Inn Massena.

How close is Quality Inn Massena to the beach?

This hotel is 3.3 mi (8-min drive) from Massena Town Beach and 7.5 mi (15-min drive) from Barnhart Island Beach. Don't forget your sunscreen!

Does Quality Inn Massena offer free breakfast?

Quality Inn Massena offers free buffet breakfast every day from 6 AM to 9:00 AM.

Is there a casino at Quality Inn Massena?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Massena?

Check-in begins at 3 PM.

Is there free parking at Quality Inn Massena?

This hotel offers free self parking.

Does Quality Inn Massena have a pool?

Quality Inn Massena does not have a pool.

Does Quality Inn Massena have a restaurant?

Yes, there is a restaurant on site.

Does Quality Inn Massena have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Massena to downtown Massena?

Quality Inn Massena is 0.1 mi away from Massena.

Quality Inn Massena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 287 reviews" "
Rating 8 - Good. 113 out of 287 reviews" "
Rating 6 - Okay. 52 out of 287 reviews" "
Rating 4 - Poor. 31 out of 287 reviews" "
Rating 2 - Terrible. 19 out of 287 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Erin

Traveled with family
Liked: Staff & service
Tim who prepares the breakfast and dining area is one of the sweetest souls, certainly the highlight. Food was fresh and prepared with care. Thank you Tim
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, the lobby and area very nicely decorated. the rooms we found a bit dated but very clean. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
The people above our room sounded like a heard of elephants running around all night.
Stayed 4 nights in Nov 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
As I expected
Hotel was as I expected. Old hotel in a run down town. Staff was really friendly. Hotel still has an old smoke smell but I guess they still have smoking rooms? Decent breakfast spread.
Stayed 1 night in Sep 2023

8/10 Good

Emil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
The hotel was nice and clean , breakfast delicious and the receptionist a very knowledgeable person giving us a lot of information.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book a room here
Ended up not checking in or staying in this hotel based on the very poor appearance of the exterior. All the rooms on first floor facing the street had no drapes, mattresses standing in the window and one window was completely boarded up. The upper floors were no better. This property needs a complete overhaul.
Stayed 1 night in Sep 2023

8/10 Good

Rachel

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Great experience! Staff is great. Just outdated
Stayed 2 nights in Aug 2023