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Hotel Description

Family-friendly upscale hotel with 3 outdoor pools

City center stay

A stay at this Hivernage hotel places you steps from Bab El Djedid and within a 5-minute walk of Casino de Marrakech. Koutoubia Minaret and Avenue Mohamed VI are also within half a mile (1 km).

Luxury amenities

This smoke-free hotel features a full-service spa, a nightclub, and 3 restaurants. There's fun for all ages with a children's pool and a playground, and free childcare is an added bonus. Enjoy the 3 outdoor pools and perks like free valet parking and a free airport shuttle.

Soaking tubs, free WiFi

The 189 shared guestrooms offer free WiFi and 24-hour room service. Balconies, deep soaking bathtubs, and plasma TVs are also available.

About the Sofitel Marrakech Palais Imperial

Location Rue Harroun Errachid Hivernage, Marrakech, 40000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Sofitel Marrakech Palais Imperial offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. There are 7 meeting rooms available. A children's pool, a nightclub, and a spa tub are also featured at the luxury Sofitel Marrakech Palais Imperial. A roundtrip airport shuttle is free (available 24 hours). Valet parking is free. This 5-star Marrakech hotel is smoke free.

  • 189 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 4 bars or lounges
  • Built in 2002
  • Nightclub
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Train station: Marrakech Central Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking

Room Amenities

Sofitel Marrakech Palais Imperial offers 189 shared accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Accommodations are shared
  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Le Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Orangerie - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Oasis - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.

So good - This restaurant serves lunch and dinner. Open daily.

So zen - This restaurant serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SO SPA. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 50.0 per stay.
  • Cribs (infant beds) are available for MAD 50.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 11 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, American Express, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MAD 250 per person (approximately)
  • Crib (infant bed) fee: MAD 50.0 per day
  • Rollaway bed fee: MAD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marrakech Palais Imperial
  • Marrakech Sofitel
  • Marrakech Sofitel Palais Imperial
  • Sofitel Imperial Marrakech
  • Sofitel Marrakech
  • Sofitel Marrakech Palais Imperial
  • Sofitel Palais Imperial
  • Sofitel Palais Imperial Hotel
  • Sofitel Palais Imperial Hotel Marrakech
  • Sofitel Palais Marrakech
  • Sofitel Marrakech Palais Imperial Hotel Marrakech
  • Sofitel Marrakech Palais Imperial Hotel
  • Sofitel Marrakech Palais Imperial Hotel
  • Sofitel Marrakech Palais Imperial Marrakech
  • Sofitel Marrakech Palais Imperial Hotel Marrakech

You should know

  • Sofitel Marrakech Palais Imperial offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.