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Residence Inn by Marriott Columbus Downtown

3.0 star property
3-star hotel near Palace Theatre

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Photo gallery for Residence Inn by Marriott Columbus Downtown

Restaurant
Exterior
Lobby
Property amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
36 E Gay Street, Columbus, OH, 43215
  • Place, Palace Theatre
    ‪3 min walk‬
  • Place, Ohio Theatre
    ‪6 min walk‬
  • Place, Nationwide Arena
    ‪11 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

32-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

7.4 out of 10
Good
(8 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area | 32-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Columbus

Heart of Columbus.Within a 10-minute walk of this Downtown Columbus hotel, you'll find Palace Theatre and Ohio Theatre. COSI and Nationwide Arena are also within half a mile (1 km).

What's nearby

  • Palace Theatre - 3 min walk - 0.2 miles
  • Ohio Theatre - 6 min walk - 0.4 miles
  • Greater Columbus Convention Center - 9 min walk - 0.5 miles
  • Nationwide Arena - 11 min walk - 0.6 miles
  • COSI - 11 min walk - 0.6 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Ringside Cafe -- A Columbus Legend Since 1897 - ‬1 min walk
  • ‪Tip Top Kitchen & Cocktails - ‬1 min walk
  • ‪Veritas - ‬2 min walk
  • ‪Hank's Low Country Seafood & Raw Bar - ‬1 min walk

About this property

Residence Inn by Marriott Columbus Downtown

3-star hotel near Palace Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Residence Inn by Marriott Columbus Downtown. For a fee, parking is available.

This 3-star Columbus hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Residence Inn by Marriott Columbus Downtown offers 126 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include double sofa beds. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 38 per night)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Columbus Downtown

Residence Inn Marriott Hotel Columbus Downtown

Residence Inn Marriott Columbus Downtown Aparthotel

Residence Inn Marriott Columbus Downtown Hotel

Columbus Residence Inn

Residence Inn Columbus Downtown Hotel Columbus

Residence Inn By Marriott Columbus Downtown Ohio

Residence Inn by Marriott Columbus Downtown Hotel

Residence Inn by Marriott Columbus Downtown Columbus

Residence Inn by Marriott Columbus Downtown Hotel Columbus

Frequently asked questions

How close is Residence Inn by Marriott Columbus Downtown to the airport?

Residence Inn by Marriott Columbus Downtown is 7.8 mi (10-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Columbus Downtown?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Columbus Downtown on May 31, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Columbus Downtown have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Columbus Downtown.

Does Residence Inn by Marriott Columbus Downtown offer free breakfast?

Residence Inn by Marriott Columbus Downtown offers free buffet breakfast every day.

Is there a casino at Residence Inn by Marriott Columbus Downtown?

No, there is no casino at this hotel, but Hollywood Casino (10-min drive) and Scioto Downs (14-min drive) are nearby.

What time is check-in at Residence Inn by Marriott Columbus Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Residence Inn by Marriott Columbus Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 38 per night.

Does Residence Inn by Marriott Columbus Downtown have a pool?

Residence Inn by Marriott Columbus Downtown does not have a pool.

Does Residence Inn by Marriott Columbus Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Residence Inn by Marriott Columbus Downtown have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Columbus Downtown to downtown Columbus?

Residence Inn by Marriott Columbus Downtown is 0.2 mi away from Columbus.

Residence Inn by Marriott Columbus Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 805 reviews
Rating 8 - Good. 202 out of 805 reviews
Rating 6 - Okay. 65 out of 805 reviews
Rating 4 - Poor. 27 out of 805 reviews
Rating 2 - Terrible. 29 out of 805 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Friendly staff, it is close to several downtown restaurants and venues, it has a great bar, and the room was clean and comfortable.
Stayed 1 night in Feb 2026

6/10 Okay

Emily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was so comfortable and clean. Staff at check-in and check-out was kind. Breakfast was fine - better Saturday than Sunday, but it wasn't bad. Our room didn't have hot water, which we brought to the front desk's attention on Saturday morning, but nothing was done about the issue.
Stayed 2 nights in Feb 2026

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Front desk service was terrific, breakfast was great, bourbon bar also fabulous. The building was very unique, and we appreciated the renovation efforts. Our suite was spacious and fairly clean. However- and this is quite serious- maintenance entered our room under non-emergency circumstances without our permission despite the do not disturb sign on our door. There was no advance notice- just a knock (which we ignored, as we were relaxing in the bedroom), then another knock, then two men used a key card & entered our room claiming they needed to look at the mirror in above the vanity. Extremely unsettling. We were sure to secure the extra lock until we checked out the following morning. Hotel management was made aware and an apology was issued.
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff I interacted with were fabulous, especially Marcos in the Buckeye Bourbon House. The breakfast was fine - It's your standard upgraded continental hotel breakfast buffet. The building itself is really cool. The preservation of the historical architectural features of the old bank are really beautiful. My big issues relate to the overall condition of the hotel, especially the elevator and room. One of the elevators appeared to be under construction and was in really rough shape. Unfortunately this is the elevator that came for me every ride but one - The other elevator was nice! My room itself was a little rundown. There were loose tiles in the kitchen by the floor. The door to my room did not close correctly - It had to be slammed very loudly. The TV did not have streaming services, something common to most Marriott properties.
Stayed 2 nights in Jan 2026

6/10 Okay

Genevieve

Disliked: Property conditions & facilities
Unfortunately, my friend and I stayed at the Residence while it was undergoing restorations, so our experience is probably a little skewed. One of the elevators was covered in tarp and tape, but they did put up a sign expressing the hotel's apologies for any inconveniences. Later that week, that elevator shut down I believe. We were locked out of our room for one of the four nights we stayed, but that was due to the new door mechanism's batteries running out. We were given a new room free of charge on the spot, so that was very considerate of them. The first room we were in however, did have quite the leak in the bathroom sink. Hopefully they fixed that. And there were no shuttles available, which stunk because it was cold, but we were staying only 15 min from the convention center, so we sucked it up and walked. The breakfasts were very delicious, and well prepared, and had quite the variety. The staff were all very kind and considerate, and the room was spacious and clean. The lobby of this hotel is also quite spectacular, if a little old, I think it used to be a bank, so it's got gorgeous high panelled ceilings, huge windows, and what looks to be the original revolving doors, among other things. I hope they repair what's broken and restore that gorgeous building.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 2 nights in Dec 2025

10/10 Excellent

JohnnyRay, Covington

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Dec 2025

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean very noisy from the Alley below they are doing some renovations so elevators are a long wait to use .
Stayed 1 night in Dec 2025

8/10 Good

Jordana

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful staff; room was extremely clean
Stayed 1 night in Dec 2025

8/10 Good

Craig

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle, Springboro

Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. Staff was friendly. Check in was easy and fast.
Stayed 1 night in Nov 2025

8/10 Good

Allison B

Stayed 1 night in Nov 2025

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, amenities
Renovation created issues. Staff was great.
Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room and breakfast were great. The hotel bar needs more staffing as the bartenders always have a line of people waiting for drinks because they have to bartend, and run food to the tables.
Stayed 2 nights in Nov 2025

10/10 Excellent

Francis

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, good staffs +++
Stayed 3 nights in Nov 2025

10/10 Excellent

Makoto

Business traveler
Liked: Cleanliness, staff & service, amenities
Good condition.
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well stocked. The staff was particularly attentive to my needs
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was undergoing renovations but the impact was minor. The rooms were excellent. The beds comfortable and the suite had a full size fridge, dishwasher, hot plate and full sink. The beds were comfortable. The breakfast buffet was Amazing. We will definitely be back again
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, clean, staffed well. Would have appreciated better dining opportunities in the area considering there was a game in town- although that had nothing to do with the property.
Stayed 2 nights in Oct 2025

2/10 Terrible

Uriel Arroyo

Disliked: Cleanliness, staff & service, property conditions & facilities
They canceled my reservation a day before I was supposed to arrive even though I had the reservation booked since since
Stayed 6 nights in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be good neighbors in a hotel

Everything was great. Except we had terrible thoughtful neighbors that got in at 1am and for at least 30mins slammed their door open and close. It was so bad it woke both myself and my daughter up. We both would drift open and bang. People do better
Stayed 1 night in Aug 2025

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