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"One key card for two people, suspicious staff behavior in lobby, polite staff at check-in and checkout. " More

By a verified traveler on Mon 18 Sep 2023

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Hotel Description

Columbus hotel in Gahanna area

Gahanna stay

Your stay at this Gahanna hotel places you within 2 miles (3 km) of Airport Golf Course and Gahanna Woods Park and State Nature Preserve. Creekside Park and Gahanna Municipal Golf Course are also within 3 miles (5 km).

Business services

A 24-hour gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$97* Per night/room Apr 9 - Apr 10

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sonesta Simply Suites Columbus Airport Gahanna ratings based on 22 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sonesta Simply Suites Columbus Airport Gahanna

Everyone (15) Business (1) Couples (2) Family (3)
4 out of 5
One key card for two people, suspicious staff behavior in lobby, polite staff at check-in and checkout.

Posted by on Sep 18, 2023

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Comment from Hotel Management

Sep 19, 2023 by Kayden, Front Desk Supervisor

We're sorry that your experience wasn't better, if there was anything specific you would like us to be aware of please reach out. If you return to the area we would love to make things right!

5 out of 5

Posted by on Jul 25, 2023

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Comment from Hotel Management

Aug 1, 2023 by Kayden, Front Desk Supervisor

We are glad to hear you had a nice stay and appreciate your feedback!

4 out of 5
Nice room.

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 1, 2023 by Kayden, Front Desk Supervisor

We are thankful for you feedback. Please keep us in mind if you return to the area!

5 out of 5

Posted by on Jul 7, 2023

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Comment from Hotel Management

Aug 1, 2023 by Kayden, Front Desk Supervisor

Thank you for your feedback, we hope to see you again!

4 out of 5

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 22, 2023 by Kayden, Front Desk Supervisor

We're glad to hear you had a nice stay!

4 out of 5
The staff was friendly. Appreciate that they have a laundry facility.

Posted by on May 30, 2023

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Comment from Hotel Management

May 31, 2023 by Kayden, Front Desk Supervisor

Thank you for your feedback we appreciate you staying with us!

5 out of 5
Nice and clean

Posted by on May 20, 2023

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Comment from Hotel Management

May 31, 2023 by Kayden, Front Desk Supervisor

Thank you, we hope to see you again!

4 out of 5

Posted by , from Haslett on Apr 2, 2023

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5 out of 5
Ice machine in room didnt work - no ice in hotel. (All ice machines had problems that day) Other than that - this hotel is nice, clean and a gorgeous room! Will definitely stay here again!

Posted by on Nov 14, 2022

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Comment from Hotel Management

Dec 21, 2022 by Kayden, Front Desk Supervisor

We appreciate your positive feedback! We are sorry about the complications with ice, but greatly appreciate your understanding! Hopefully we can continue the positive experience!

1 out of 5
Upon checking in we were told NO airport shuttle available because the shuttle “was broke” Only reason this motel was chosen was ability to shuttle to airport very early next morning. Receptionist was rude & truly unhelpful. When asked questions regarding issues she told us we’d booked with Travelocity & we’d already paid so “nothing they would do to help”. Pathetic !!! Travelocity should drop this motel from a motel to choose from because of the assistance & unfriendly attitudes. Will think twice before booking with your company.

Posted by , from SPRINGFIELD on Nov 8, 2022

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Comment from Hotel Management

Dec 21, 2022 by Kayden, Front Desk Supervisor

I am very sorry to hear about this miscommunication, unfortunately we do not have a shuttle at this property but have been made aware of some misinformation on our website. We hope that we can improve on your experience in a future reservation.

About the Sonesta Simply Suites Columbus Airport Gahanna

Location 590 Taylor Rd, Columbus, OH 43230

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Columbus Airport Gahanna. Parking is available for a fee. You'll have access to the health club at a partner property. This Columbus hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta Simply Suites Columbus Airport Gahanna offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property is professionally cleaned

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Columbus Airport
  • Candlewood Suites Hotel Columbus Airport
  • Candlewood Gahanna
  • Candlewood Suites Columbus Airport Gahanna, Ohio
  • Candlewood Suites Columbus Airport Hotel Gahanna
  • Candlewood Suites Gahanna
  • Gahanna Candlewood Suites
  • Candlewood Suites Columbus Airport Aparthotel Gahanna
  • Candlewood Suites Columbus Airport Aparthotel
  • Candlewood Suites Columbus Airport Gahanna
  • Candlewood Suites Columbus Ga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.