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"Nice and friendly staff, food delicious, most cleaniest pool I have ever seen in a hotel. However i had requested late check out so I can sleep in, be ... " More

By a verified traveler on Tue 02 Apr 2019

Hotel Description

3-star hotel near Renaissance Theatre

City center stay

At this hotel, you'll be steps from Renaissance Theatre and within a 10-minute walk of Little Buckeye Children's Museum. Also, Richland Carrousel Park is within half a mile (1 km) and Oak Hill Cottage is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, flat-screen TVs

Boasting comforts like premium bedding and pillow menus, the 139 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include refrigerators, microwaves, and room service.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Aug 15 - Aug 16

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Hotel & Suites Mansfield-Conference Center, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Mansfield-Conference Center, an IHG Hotel

Everyone (6) Business (1)
4 out of 5
Nice and friendly staff, food delicious, most cleaniest pool I have ever seen in a hotel. However i had requested late check out so I can sleep in, before heading back to my town. That morning I had 1 call from front desk, 2 different house keepers 45 minutes apart pounding on my door, and yet another call from front desk asking if i was going to spend another night. That was my morning, constant interruptions when all I needed was to sleep in.

Posted by on Apr 2, 2019

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5 out of 5
Great visit met my expectations no more to say Nnnnnnnnnnnnnnnnnnnnn

Posted by , from cincinnati oh on Dec 10, 2017

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5 out of 5

Good stuff

Pros: all of it
Cons: nothing
Location: see above
Good location to Mid Ohio Sports Car Course, and walking distance to some good eating...

Posted by , from Mount Clemens on Aug 1, 2017

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2 out of 5

Not worth the Money.

Pros: It had a nice shower head.
Cons: Everything, when we left I let the girl at the front desk know it was terrible. I will not go back.
Location: It was located right downtown Mansfield but we did not have enough time to explore the area.
The reason I picked this motel it was close to where we needed to be and it had a pool and hot tub. When we got there the hot tub was closed for repairs and the only reason we found that out is we went to use it. The pool was very cloudy and had a smell of sewer. Our TV did not work had to have someone come reprogram it twice. The ice machine on our floor was broke. We had left to go out for dinner when we came back we could not find a place to park in the motel lot, had to park at the bank lot next door due to something going on at the theater next door.

Posted by , from Stanwood, MI on Feb 20, 2017

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5 out of 5
The best part of this stay was the customer service gentleman at the front desk. I wish I could recall his name. He was working the day I checked in and the day I left for sure. 2/6 & 2/8. He put my mind at ease about being in Mansfield as I had heard it is a dangerous crime laden city. He put my mind at ease on that and I am so grateful. Being a woman traveling alone and no firearm on me, I was naturally a little nervous. He got me my room quickly and was just incredibly helpful. I travel often and never get service like that. He truly should be acknowledged and I am so sad I cannot remember the man's name. Please look into that. It's a big deal.

Posted by , from Milwaukee, WI on Feb 9, 2017

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4 out of 5
The room was clean. The staff were friendly. We were Extremely disappointed that the hot tub was not working.. And it don't look to be working anytime soon. That was the reason we chose this location. For those who do not like huge fluffy pillows BYO : } The dining in the restaurant was ridiculous. Took them over 40 mins to get our food. Then we waited a while longer to get one of the hamburgers they forgot to put on our order. There was no waitress just the bar tender to help us. Never eating there again. Ill order out.

Posted by on Feb 7, 2017

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2 out of 5

Bring your own security!

Pros: It had been upgraded to Holiday Inn standards....with a few exceptions.
Cons: Provide a secure environment for guests to enter and exit the hotel, and get rid of the hotel employees with bad attitudes!
Location: We were there for a family funeral, so our visit was very brief. The location was not safe, and I would not recommend staying in that part of town.
This hotel is in the downtown area of Mansfield, which is a city in decline. I arrived at the hotel at 1am with my daughter and 5 year old grandson. There was a suspicious looking young man sitting on a bench at the entrance of the hotel, and the back of the hotel had dimly lit parking and the only door in which you could enter the hotel from that side was locked. We drove back to the front, and asked the desk clerk if she could call security for an escort. She seemed annoyed, but did so. When we drove to the back, a security guard (not professionally attired so you could tell he was hotel personnel) greeted us begrudgingly, and stood at the back door and watched us as we parked and got our bags from the back of the car and carried them to the door. The hotel clerk behaved in a way that was very sketchy, and we saw other suspicious young people maneuvering around who appeared to have something in the works. No police presence, and just an uneasy feeling. Don't choose this place. Go to a better area, that isn't so crime ridden, and has better concern for guest comfort and safety.

Posted by , from Newport Beach, CA on Oct 12, 2015

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4 out of 5
Cons: The internet service was not working.
The hotel had recently installed new microwaves and refrigerators in the rooms. The refrigerator was very nice. However, the internet did not work all night. The staff and internet help was unable to solve the problem. No free breakfast.

Posted by on Jul 22, 2015

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Comment from Hotel Management

Aug 14, 2015 by Rooms Division Manager

Hello George, Thank you for choosing to stay with us. I apologize that our internet did not work while you were with us. Rest assured we are doing everything we can to correct the issue and hope to have resolve soon. Best regards, Joshua Davis Rooms Division Manager

5 out of 5

A Great Stay

Unlike the comment I read I found none of it in my visit true. My Family really enjoyed our stay. The staff were professional and all our need were met.We had a wonderful dining experience. A small problem getting to the pool but that was it. We loved this place and many of the staff we so friendly we felt at home. 10 stars to Holiday Inn

Posted by on Nov 5, 2006

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1 out of 5

Wasn't impressed

My family of 5 really wasn't impressed with the hotel or the service. It took nearly 4 hours to get a couple more towels since they only supplied us with 3, my son got scratched from one of their chairs, which they said they'd fix but was out after shift change. I had the ""Do Not Disturb"" sign on the door and while taking a bath, the maid came in. I will NEVER take my family back to that hotel.

Posted by on Apr 24, 2006

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About the Holiday Inn Hotel & Suites Mansfield-Conference Center, an IHG Hotel

Location 116 Park Ave W, Mansfield, OH 44902

Property Features

Holiday Inn Hotel & Suites Mansfield-Conference Center, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 7000 square feet (630 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Hotel & Suites Mansfield-Conference Center, an IHG Hotel. Self parking is free. This 3-star Mansfield hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 6 levels
  • 7000 sq ft of conference space
  • 630 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (112.9 km / 70.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Hotel & Suites Mansfield-Conference Center, an IHG Hotel offers 139 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Mansfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.

PARK 116 - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 12 for adults, USD 3 and USD 6 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel & Suites Mansfield-
  • Holiday Inn Suites Mansfield
  • Holiday Inn Hotel Mansfield
  • Holiday Inn Mansfield
  • Holiday Inn Hotel Suites Mansfield Conference Center

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.