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4.5 out of 5

"I actually really missed not having coffee in the room. You can walk downstairs and get it anytime, but there's a certain comfort in waking up and hav ... " More

By a verified traveler on Sun 20 Mar 2022

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Hotel Description

Hotel near University of New Hampshire-Manchester in Manchester

Downtown Manchester stay

You'll be steps from University of New Hampshire-Manchester and within a 10-minute walk of Palace Theater with a stay at this Downtown Manchester hotel. Southern New Hampshire University Arena and Saint Anselm College are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and a free airport shuttle. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Jun 29 - Jun 30

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Manchester Downtown ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tru by Hilton Manchester Downtown

Everyone (3) Couples (3)
5 out of 5
I actually really missed not having coffee in the room. You can walk downstairs and get it anytime, but there's a certain comfort in waking up and having coffee in bed- something i can't do at home.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 25, 2022 by Jennifer S, Front Desk Supervisor

Hi Andrea. Thank you for taking the time to leave us a review. While we know not having a coffee maker in the room is a slight inconvenience, our staff loves taking the time to be able chat with our guests when they come down for coffee.

5 out of 5

Posted by on Nov 30, 2021

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4 out of 5
Convenient to downtown with plenty of dining options to walk to. Clean rooms with basic amenities. Industrial area with homeless people camping under nearby overpasses. Did not feel unsafe but was not out late at night either.

Posted by , from CAPE CORAL on Nov 23, 2021

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Comment from Hotel Management

Nov 26, 2021 by Molly

Thank you for staying at the Tru. I am sorry you didn't feel safe late at night. We are in a downtown location but have security and make sure our guests are safe and happy. Hope to see you again soon.

5 out of 5

Posted by on Nov 5, 2021

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5 out of 5

Posted by on Jul 25, 2021

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3 out of 5
Ok

Posted by on May 17, 2021

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Comment from Hotel Management

May 18, 2021 by Jennifer S, Front Desk Supervisor

Thank you for leaving us a review. We hope to see you again whenever your travels bring you back to Manchester.

About the Tru by Hilton Manchester Downtown

Location 135 Spring Street, Manchester, NH 03101

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. A roundtrip airport shuttle is free during limited hours. The business-friendly Tru by Hilton Manchester Downtown also features a fitness center, express check-in, and an elevator. For a fee, parking is available. Smoking is allowed in designated areas at this Manchester hotel.

  • 126 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Tru by Hilton Manchester Downtown offers 126 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Tru by Hilton Manchester Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru By Hilton Manchester
  • Tru by Hilton Manchester Downtown Hotel
  • Tru by Hilton Manchester Downtown Manchester
  • Tru by Hilton Manchester Downtown Hotel Manchester

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.