Skip to main content
Beginning of main content

Enter dates to see availability

"We have stayed at the NH Grand (formerly Sheraton) in North Conway many times. It is clean, close to shopping and friendly. My only complaint is tha ... " More

By a verified traveler on Sun 26 Nov 2017

Hotel Description

Family-friendly 4-star hotel near Conway Scenic Railway

In North Conway

At this North Conway hotel, you'll be within half a mile (1 km) of Settlers' Green Outlet Village and 3 miles (5 km) of Conway Scenic Railway. Cranmore Mountain Resort is within 3 miles (5 km) and Story Land is within 9 miles (15 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 200 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include DVD players, premium bedding, and coffee/tea makers.

Run of House

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$109* Per night/room Nov 3 - Nov 4

2 Queen Beds with Sleeper Sofa

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

North Conway Grand Hotel ratings based on 37 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for North Conway Grand Hotel

Everyone (8) Couples (4)
3 out of 5

Posted by on Sep 27, 2019

Was this review helpful to you?
4 out of 5
Great stay for families looking for pools, games and shopping.

Posted by on Aug 1, 2019

Was this review helpful to you?
4 out of 5
The game room needs better games!! The crane game was impossible to win any prizes!!

Posted by on Jul 30, 2019

Was this review helpful to you?
3 out of 5
The grounds of the property feel like they did the bare minimum to appease a massive amount of people. Everything there is directed toward children, not adults. I felt like giving children access to 3 pools, and two hot tubs accept for one hour for adult swim offered only inside is absurd. More should be offered for adults, who have no space from any children who have their own pool. The indoor pool and hot tub are so overly treated with chemicals that we couldn't even enjoy it. The rooms were basic, very basic and the air flow was terrible very stuffy. The front desk seemed super chaotic and check in was uncomfortable, borderline rude. I can see people coming here with kids but I really think they should advertise as a family's only resort, because as a childless couple we felt really under served and it was a waste of money. There should be a designated adult space period one hot tube and one pool since there is nothing else offered.

Posted by on Jul 23, 2019

Was this review helpful to you?
5 out of 5
The staff upgraded our room after hearing about our horrible experience at Stonehurst Manor. They also gave us free breakfast and a stuffed moose!

Posted by on Jul 13, 2019

Was this review helpful to you?
4 out of 5

Posted by on May 21, 2019

Was this review helpful to you?
4 out of 5
Overall great hotel. It was clean. There are a lot of amenities, even for kids.

Posted by on May 21, 2019

Was this review helpful to you?
3 out of 5

Posted by on Feb 19, 2019

Was this review helpful to you?
4 out of 5

Thanksgiving Get Away

Pros: location, cleanliness
Cons: pool
Location: shopping, Santa's village, Mt Cranmoore
We have stayed at the NH Grand (formerly Sheraton) in North Conway many times. It is clean, close to shopping and friendly. My only complaint is that the indoor pool ALWAYS smells of clorox bleach...The is EXTREMELY strong...it goes beyond any other pool I have ever been in...The odor takes away from the enjoyment of the pool area.

Posted by , from Brookline, MA on Nov 26, 2017

Was this review helpful to you?
4 out of 5

settlers green right out side the door

Pros: location
Location: shopping i town as well as settlers green
everything was great, we alwATS STAY THIS WEEKEND TO DO ALL THE SALE SHOPPING AI NORTH CONWAT, IT WORKS OUT GREAT FOR US

Posted by on Nov 15, 2016

Was this review helpful to you?

About the North Conway Grand Hotel

Location 72 Common Court, North Conway, NH 03860

Property Features

North Conway Grand Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. A children's pool, a fitness center, and spa services are also featured at the family-friendly North Conway Grand Hotel. Free self parking is available. A complete renovation of North Conway Grand Hotel was completed in May 2016. This 4-star North Conway hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Manchester, NH (MHT-Manchester-Boston Regional) (166.4 km / 103.4 mi)
  • Parking: Free self parking

Room Amenities

North Conway Grand Hotel offers 200 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Mountainside Tavern - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Snowmobiling nearby

Spa Services

  • Deep tissue massage
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 for adults and USD 3.95 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • North Conway Grand
  • North Conway Grand Hotel
  • Grand Hotel North Conway
  • North Conway Grand Hotel Hotel
  • North Conway Grand Hotel North Conway
  • North Conway Grand Hotel Hotel North Conway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/North-Conway-Hotels-North-Conway-Grand-Hotel.h694639-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.