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4.5 out of 5

"The bed and pillows were very comfortable, room was dark enough for good sleeping. " More

By a verified traveler on Sat 07 Aug 2021

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Hotel Description

Hotel perfectly located for exploring North Conway

Heart of North Conway

With a stay at this North Conway hotel, you'll be steps from Pirate's Cove Adventure Mini Golf and within a 10-minute walk of M&D Playhouse. Northway Plaza Shopping Center and Settlers' Green Outlet Village are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$155* Per night/room Aug 29 - Aug 30

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn & Suites ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (6) Couples (1) Family (3)
5 out of 5

Posted by on Dec 12, 2021

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5 out of 5
The bed and pillows were very comfortable, room was dark enough for good sleeping.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 8, 2021 by Alissa C.

Thank you for sharing your feedback. We look forward to welcoming you back the next time you are in North Conway.

1 out of 5
The room was clean on check in. No room cleaning due to Covid, which is understandable however when I called Helen at the front desk she couldn’t tell me what the hotel Covid policy was condescending when asked how I could replenish my towels and face clothes. The elevator inspection was expired which was concerning since the elevator bobbed up a few feet and dropped back down before the doors closed. I usually stay at the Marriott but thought I’d give Comfort Inn a chance. I will never stay again. Disappointed.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 15, 2021 by Alissa C.

Thank you for sharing your feedback on your recent stay with us. I am very sorry to hear that you didn't have the great stay our guests typically do. I apologize that you felt that Helen wasn't trying to assist you with explaining how the clean linens exchange program worked. Our elevator has in fact passed the yearly inspection. It takes the State approximately 2 months to send the updated license.

4 out of 5
Clean and friendly staff

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 27, 2021 by Alissa C.

Thank you! We look forward to welcoming you back in the near future.

5 out of 5
They were wonderful. We ended up being wayyyy earlier than planned and they allowed us to check in at noon!

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 25, 2020 by Alissa C.

Thank you for your feedback. We're happy we were able to accommodate your early arrival and you had a great stay. We look forward to welcoming you back.

5 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 8, 2019 by Alissa C.

Thank you for your 5/5 rating on your recent stay. We look forward to having you as our guests again in the near future.

5 out of 5
We stsyed only one night and had a large clean spacious room. Very comfortable bed.

Posted by on May 6, 2019

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Comment from Hotel Management

May 8, 2019 by Alissa C.

Thank you for your feedback on your recent stay. We look forward to having you as our guests again in the near future.

5 out of 5

Clean and great location

Pros: Location, cleanliness, breakfast
Friendly staff, delicious breakfast, clean and comfortable rooms. Highly recommend.

Posted by , from Waltham, MA on Mar 2, 2018

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Comment from Hotel Management

Mar 3, 2018 by Alissa C.

Thank you for your review on your recent stay! We are glad to hear you enjoyed your visit and we look forward to welcoming you back in the near future.

5 out of 5

Excellent hotel, wonderful staff

Pros: Virtually everything
Cons: No improvements necessary
Location: Very close to eating establishments and attractions
We had an excellent two night stay. The hotel staff was very helpful and friendly. The landscaping around the hotel is awesome and the young lady (Kelly) who maintains it is to be commended. The hotel room was spotless. We have stayed in six or seven Comfort Inn's over the years and this is the nicest facility.

Posted by , from Massachusetts on Aug 3, 2016

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Comment from Hotel Management

by Alissa C.

Thank you for such a great review We are all so pleased to read you had such a wonderful visit. Kelly sure does do an amazing job with our landscaping and I will be sure to share your feedback with her. We look forward to seeing you again.

5 out of 5
Everything was great. Staff was very helpful. I would definitely stay here again.

Posted by on Nov 26, 2015

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Comment from Hotel Management

Dec 1, 2015 by Alissa

Thank you for your review on your recent stay with us. I am so pleased to read that you had such an enjoyable stay with us. We look forward to having you as our return guest in the very near future.

Renovations + Closures

The property will be renovating from July 19 2022 to September 30 2022 (completion date subject to change). The following areas are affected:

  • Elevator

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Comfort Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. The business-friendly Comfort Inn & Suites also features tour/ticket assistance, a garden, and a picnic area. Self parking is free. This North Conway hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Ski lift tickets
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 59 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Comfort Inn North Conway
  • Comfort North Conway
  • Comfort Inn Suites
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites North Conway
  • Comfort Inn Suites White Mountains
  • Comfort Inn & Suites Hotel North Conway
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.