6/10 Okay
Rachel, Cordele
Traveled with partner
May 12, 2025
Check in was terrible. This “hotel” is a floor in an apartment building divided into rooms. We arrived about 4:30pm and the exterior door to the building was locked. We followed someone in and then didn’t know where to go. There are no signs so looking at reviews I see it’s on the second floor. This door is also locked and no one responds to bell. I call number and message through Expedia app with no response. I checked if I missed an email, nothing. After about an hour a couple staying there came and were kind enough to provide us a number that was on the reception desk.This number was answered and I was told that check in information was provided to me by Whatsapp. I don’t normally use this app and never would have thought to check it, after accessing Whatsapp we were able to check in and reception came to the property quickly. This was just a total lack of communication. It was stressful to think we may not have had a place to stay in another country we were unfamiliar with. The room while small was clean and comfortable.
Rachel
Stayed 2 nights in May 2025