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Hostal El Pilar

2.0 star property
Hostal near Puerta del Sol in Madrid

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Photo gallery for Hostal El Pilar

Front of property
Double Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes
Reception
Property amenity
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle de las Carretas, 13, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Single Room, Private Bathroom

8.4 out of 10
Very good
(17 reviews)
  • 75 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Double Room, Private Bathroom

8.0 out of 10
Very good
(23 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, Private Bathroom

7.8 out of 10
Good
(19 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room, Private Bathroom

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Madrid

Heart of Madrid.A stay at this Madrid Centro hostal places you steps from Puerta del Sol and a 5-minute walk from Plaza de Santa Ana. Plaza Mayor and Gran Via are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 1 min walk - 0.1 miles
  • Calle de Alcalá - 1 min walk - 0.1 miles
  • Plaza de Santa Ana - 3 min walk - 0.2 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Rosi La Loca - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪Dubliners - ‬1 min walk
  • ‪En Busca del Tiempo - ‬1 min walk

About this property

Hostal El Pilar

Hostal near Puerta del Sol in Madrid
As a guest of Hostal El Pilar, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal El Pilar also features concierge services, laundry facilities, and a front-desk safe.

This Madrid hostal is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Hostal El Pilar offers 38 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Property entrance
Hostal Castilla II - Puerta del Sol
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very Good, 902 reviews
$93 nightly
The price is $103
Dec 3 - Dec 4
Total with taxes and fees
Hostal Castilla II - Puerta del Sol

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Frequently asked questions

How close is Hostal El Pilar to the airport?

Hostal El Pilar is 10.7 mi (30-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hostal El Pilar?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Hostal El Pilar on Nov 30, 2025 start from $79.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hostal El Pilar have an airport shuttle?

Airport shuttle services are not available at Hostal El Pilar.

Does Hostal El Pilar offer free breakfast?

Hostal El Pilar does not offer free breakfast.

Is there a casino at Hostal El Pilar?

No, there is no casino at this hostal, but Casino Gran Via (9-min walk) is nearby.

What time is check-in at Hostal El Pilar?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hostal El Pilar?

Free parking is not available at this hostal.

Does Hostal El Pilar have a pool?

Hostal El Pilar does not have a pool.

Does Hostal El Pilar have a spa?

There are no spa services available at this hostal.

How close is Hostal El Pilar to downtown Madrid?

Hostal El Pilar is 0.1 mi away from Madrid.

Reviews

Hostal El Pilar Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 271 out of 641 reviews
Rating 8 - Good. 215 out of 641 reviews
Rating 6 - Okay. 90 out of 641 reviews
Rating 4 - Poor. 40 out of 641 reviews
Rating 2 - Terrible. 25 out of 641 reviews

Reviews

10/10 Excellent

Kayla

Traveled with group
Liked: Staff & service, property conditions & facilities
The location was convenient.
Stayed 1 night in Jul 2025

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At no stage did I receive any confirmation of my booking for this property, so I had to book another property for our stay. It ended up being quite expensive as the new booking was at such short notice, plus the fact that I had already paid for Hostal El Pilar. I am home now and not at all happy with the fact that the communication was non existent
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and in the heart of the center
Stayed 3 nights in Jul 2025

6/10 Okay

Edgar, Kissimmee

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Liquid in the bathroom through the bedroom
Stayed 2 nights in Jul 2025

2/10 Terrible

Yadel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hola, este hotel no es ni remotamente lo que usted espera, ni lo que se ve en las fotos que hay en Expedía, para empezar el baño de la Hab estaba muy pequeño y el toilet suelto, no se podía hacer necesidades en el, es casi imposible bañarse en ese lugar ya que la bañera es extremadamente pequeña con una cortina de muy mala calidad, el aire en muy mal estado, el control del TV prácticamente inoperable, el control del aire roto y funcionaba cuando quería, las sábanas y la cubre cama sucia el día que llegamos tuve que pedirle a la señora que la cambiara, y para rematar existe moho producto de la humedad en algunas áreas de la Hab. Pero lo peor de todo es el ruido que hay toda la noche proveniente de otras habitaciones y la calle , es imposible dormir , estuvimos casi 9 días sin poder dormir. Yo no soy una persona exigente, pero este lugar no lo recomiendo di para nada.
Stayed 8 nights in Jul 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

We enjoyed our stay. Alfredo was a great front desk host and gave us great directions to find our way around. We arrived early. Our room was not quite ready so they stored our luggage while we went and ate lunch. Then we were able to get in to our room early. Our room was clean and comfortable. It was also very quiet. This room was a perfect location. We could walk to Retiro Park and the Palacio Real and everywhere in between. There were many food options very nearby. The Sol metro station is just a 2 min walk- if that. FYI- if using an uber or taxi- be aware that a lot of times the street is blocked to traffic except police and deliveries. You will need to meet/leave the taxi/uber at the corner- it is not far at all though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location!!!
Stayed 5 nights in Jul 2025

6/10 Okay

Guillermo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property is located right in the heart of Puerta del Sol. From there you can reach all of the most popular tourist destinations and restaurants, bars, etc, by walking. The metro is also right there. Overall, great spot to launch your explorations. The property itself is fine. My issue was on the first night when we arrived. The A/C was not working in the room. We were told that there was no other room and no option for a repair (at 4PM). No solutions such as a large fan or portable A/C units. We were offered a small office fan that did very little to offset the 90F degrees in the room. We (me, my wife and 2 daughters) ended up sweating all night and not sleeping at all. I realize that things can go wrong or break down but not having a solution is not acceptable. The next day we were moved to a better room down on the main level where the A/C worked and everything was fine. Overall, if you get lucky and all works when you arrive, the stay at this location is good. We were not reimbursed for the cost of the first night. The attitude was "what do you want me to do?" It's a shame as it could have been a better stay. After the first extremely hot night, everything was fine.
Stayed 5 nights in Jun 2025

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was nothing like described and pictured. It had not been renovated as described. The building was not secured even though it was late, and the room lock and key did not feel secure. Also it did not feel safe, as the window was to the interior center and there was no access to the fire escape. Though there were no smoking signs everywhere, I could smell people smoking. Finally, I ended up finding an alternative place and not staying there because I didn't feel comfortable or entirely safe. Though I did not expect a refund for the first night, I requested a refund for the second night which I had already paid for and the request was denied.
Stayed 2 nights in Jun 2025

4/10 Poor

Yanira

Traveled with group
Disliked: Amenities, property conditions & facilities
Too expensive for the place.The room needs renovation. Everything in the room is old including the bed covers, the beds were not comfortable at all. The place is very noisy and you can’t sleep, there is no explanation for noise
Stayed 7 nights in Jun 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very well located with a lot of things to do. Rooms were a bid small for a family of 3 but having the private room with bathroom in a hostal was a plus. Close to metro and walkable areas. AC and tv in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Isaias, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable and good dining options
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience, location and restaurant
Stayed 4 nights in Jun 2025

10/10 Excellent

Jivko

Liked: Cleanliness, amenities, property conditions & facilities
Good place ,
Stayed 2 nights in May 2025

8/10 Good

Roselys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on the city..you can go walking to the best places
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hostal está localizado en el segundo piso y me tomó unos minutos poder localizar el timbre para acceder a la recepción. El hostal se encuentra en buenas condiciones y la habitación fue acogedora. Localización estratégica muy cerca del Metro. Tenga en cuenta que la caja de seguridad es manejada por un tercero y cada vez que la utilices debes pagar un euro (una caja bastante arcaica), la misma no estaba asegurada contra un objeto fijo; si alguien accede a la habitación puede sencillamente llevarse la caja. No se si es algo común en hostales, pero éste utiliza llaves tradicionales para acceder a la habitación y me pidieron que la dejara en la recepción siempre antes de salir (algo que prefería no hacer). No obstante, me gustó la localización, el trato y las condiciones de este hostal y volvería a hospedarme en una futura ocasión.
Stayed 2 nights in Jun 2025

8/10 Good

Von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is conveniently close to everything, staff is excellent, the place is very clean. ✨ My only complain is that you can hear absolutely everything so if you're a light sleeper this may not be your place. I had trouble sleeping one night because some women were being loud - staff told me that a little noise was acceptable till 12am (it was a little past 11:30pm and I had to wake up early for a tour). 💀
Stayed 8 nights in Jun 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located, clean, easy to check in and out. Stay twice in same place. Rooms are small, family trip and pick a 3 beds room with private bathroom, it was like hotel with a price of a hostal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities

good value

great location and service, clean and basic, good value
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, South Jordan

Liked: Cleanliness, property conditions & facilities
I was presently supprised how clean this place was. Great location, it better priced than any other hostel. We had a private bathroom which seemed new and modern. Great shower and Ac kept us cool at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dexterlee

Traveled with partner
Liked: Cleanliness
Very nice hotel, excellent service, perfect location
Stayed 3 nights in May 2025

10/10 Excellent

ALICIA

Stayed 2 nights in Jun 2025

6/10 Okay

Milena

Liked: Cleanliness, staff & service
Beds need cover.
Stayed 2 nights in May 2025

8/10 Good

Nilda

Stayed 2 nights in May 2025