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Sercotel Gran Hotel Conde Duque

4.0 star property
4-star Art Deco hotel near Gran Via

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Photo gallery for Sercotel Gran Hotel Conde Duque

Front of property
Reception
Reception
Daily buffet breakfast (EUR 18 per person)
Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Gran Via
    ‪13 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • Plaza Mayor
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Premium bedding, down comforters, memory foam beds, minibar

Basic Room

9.0 out of 10
Wonderful
(6 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 204 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Madrid

City center stay.Within a 15-minute walk of this Chamberí hotel, you'll find Gran Via and Plaza de España - Princesa. Royal Palace of Madrid and Puerta del Sol are also within 2 miles (3 km).

What's nearby

  • Gran Via - 13 min walk - 0.7 miles
  • Puerta del Sol - 3 min drive - 1.2 miles
  • Royal Palace of Madrid - 3 min drive - 1.2 miles
  • Plaza Mayor - 3 min drive - 1.4 miles
  • Bernabéu Stadium - 5 min drive - 2.2 miles

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Gelateria la Romana - ‬4 min walk
  • ‪Saona chamberí - ‬3 min walk
  • ‪Panaria - ‬2 min walk
  • ‪Zarracín - ‬4 min walk

About this property

Sercotel Gran Hotel Conde Duque

4-star Art Deco hotel near Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Sercotel Gran Hotel Conde Duque. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 97 sq ft of conference space
  • 9 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 22 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 21 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 21 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

How close is Sercotel Gran Hotel Conde Duque to the airport?

Sercotel Gran Hotel Conde Duque is 9.4 mi (29-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Sercotel Gran Hotel Conde Duque?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on Aug 3, 2025 start from $94.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sercotel Gran Hotel Conde Duque have an airport shuttle?

Airport shuttle services are not available at Sercotel Gran Hotel Conde Duque.

Does Sercotel Gran Hotel Conde Duque offer free breakfast?

Free breakfast isn’t provided at Sercotel Gran Hotel Conde Duque, but buffet breakfast is offered for a fee of EUR 18 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Sercotel Gran Hotel Conde Duque?

No, there is no casino at this hotel, but Casino Gran Via (4-min drive) and Casino de Madrid (5-min drive) are nearby.

What time is check-in at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sercotel Gran Hotel Conde Duque?

Free parking is not available at this hotel. Self parking is available for EUR 22 per night.

Does Sercotel Gran Hotel Conde Duque have a pool?

Sercotel Gran Hotel Conde Duque does not have a pool.

Does Sercotel Gran Hotel Conde Duque have a restaurant?

Sercotel Gran Hotel Conde Duque is home to salon de te, which features local cuisine, light fare, and brunch.

Does Sercotel Gran Hotel Conde Duque have a spa?

There are no spa services available at this hotel.

How close is Sercotel Gran Hotel Conde Duque to downtown Madrid?

Sercotel Gran Hotel Conde Duque is 1 mi away from Madrid.

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 920 reviews
Rating 8 - Good. 347 out of 920 reviews
Rating 6 - Okay. 89 out of 920 reviews
Rating 4 - Poor. 22 out of 920 reviews
Rating 2 - Terrible. 15 out of 920 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, beds comfy, location was good but bit hesitate to go out at night with the kids so ate in hotel or got taxi, no issues in the day. Breakfast was ok, kids loved the donuts for breakie. Only issue with the hotel is the lack of soundproofing, I could hear the rooms above and around me having showers etc and we were just unlucky that some of these were in the middle of the night. My kids are sound sleepers so never affected us too much. Big shout out to the barman he went out his way to make my kids and me feel welcome. I would stay here again, thanks
Stayed 3 nights in Apr 2025

10/10 Excellent

Ainur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean, and the cleaning staff were absolutely the best I’ve encountered anywhere. The location is excellent—just a 2-minute walk to the nearest metro station, making it easy to get around Madrid. It took about 20 to 25 minutes to reach the Prado Museum, and the main shopping streets were also around 20 minutes away on foot. Breakfast was tasty and varied, with fresh options each morning. The staff were all very friendly and helpful, which really added to the experience. Overall, great value for money and a place I’d definitely stay at again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great! Quiet street not far from everything you need to see!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maurice, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time at this hotel.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.
Stayed 4 nights in Feb 2025

6/10 Okay

CHRISTOPHER

Disliked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Sophia

Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in wonderful Madrid

This is a lovely hotel.Friendly staff,most helpful. The hotel is situated in a very pleasant area ,not far from the centre which is easily accessible via metro and there is a taxi rank .
Stayed 4 nights in Jan 2025

10/10 Excellent

Shane

Stayed 2 nights in Jan 2025

8/10 Good

Louisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with comfortable accommodations and a great bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

sharazade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for price

Stay was comfortable, had everything we needed for 1 night. Location is good and away from the noise.
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Stayed 1 night in Dec 2024

8/10 Good

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

This hotel is beautiful and very well located, near shops, restaurants, etc. The only reason I don’t give it a five star is because you hear the sound of people walking on the ceiling Also, we came from USA with luggage and they don’t help.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico de fácil acceso por todos lados del metro y del bus, el tema es el aire acondicionado que se debe dormir con ventanas abiertas y el agua solo dos de bienvenida
Stayed 4 nights in Dec 2024

8/10 Good

Ghazal

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely two nights in Madrid

Staying near Alicante for a month we decided to have a short break in Madrid. This hotel was in they perfect location. We had arrived in Madrid by train into Chamartin and got the metro L1 to Bilbao, the hotel was a 5 mins walk from there. Check in was great and the reception staff really friendly and helpful. Our room was lovely and clean. The only negative was that the rooms are in no way soundproof! So if you're a light sleeper I would suggest taking some ear plugs. We didn't eat at the hotel so can't comment on the food. We covered all the main tourist attractions by foot, only using the metro to get to the main station, but the metro was very easy to use. We found a lovely place to have brunch and also a great place for tapas just 5 mins walk from the hotel - the receptionist gave us a great recommendation. All in all a fantastic stay for a great rate.
Stayed 2 nights in Sep 2024