84.0% Based on 3693 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

Family-friendly 4.5-star hotel near El Retiro Park

Madrid retreat

With a stay at this Literary Quarter hotel, you'll be steps from Plaza de Santa Ana and Teatro Espanol. Congress of Deputies and Thyssen-Bornemisza National Museum are also within half a mile (1 km).

Luxury amenities

A nightclub, a health club, and a restaurant are all featured at this smoke-free hotel. There's fun for all ages with a children's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and perks like free WiFi.

Soaking tubs, free wired Internet

The 192 soundproofed guestrooms offer free wired Internet and comfy beds. Other amenities include deep soaking bathtubs, iPod docks, and 24-hour room service.

Aura Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$213 per night

Room (Energy 3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (Chic 2 Adults + 2 Children)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite (Chic 4 Adults)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Mode Room Plaza del Angel View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, City View (Mode Plaza Angel 3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

ME Madrid by Melia ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for ME Madrid by Melia

1 out of 5

Horrible, disappointed and mistrust service.

After visiting some hotels, we decided to celebrate our wedding, which will be taken in June 2014, on the Me Madrid Hotel´s Roof, because the sights and the hotel prestige made us believe that hotel would provide us service as good as our wedding celebration would deserve. It happened in the other way around. When we finally decided to celebrate our wedding at the hotel, in March 2013, they pushed hardly to book the roof and give some money for it, even though the date they offered us didn´t fit us as we expected. After this, we had to go five different times to speak to 5 different customer support hotel employees to explain the same thing we were discussing at the beginning when we went for the first time, to finally ended up all the details before the summer 2013, just 1 year before the wedding begins. In November 2013, just 6 months before the event to start, we received a call from the hotel to ask us for coming over to speak to them. What was our surprise when we saw that the space we had booked and paid for it has been changed. The hotel had modified the whole roof without noticing us anything and they had changed all the agreement contract we had signed. After dealing with them and explained that they had changed everything just 6 month before the wedding and we could not change anything with this such short time ahead, they offered us a downgrade deal for the same money, smaller space to celebrate the wedding, space without exclusivity, or a discount for this downgrade.

Posted by , from Madrid, España on Jan 28, 2014

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4 out of 5

This hotel made me feel welcome.

Pros: Close restaurants
ME Madrid is a great hotel for anyone who is going to explore Madrid's city life. The Metro is walking distance from the hotel. There are several places you can dine close by. My wife and I enjoyed our stay. We are attracted to hotels that provide friendly customer service, comfortable and clean bedroom, and access to safe and convenient transportation. MEMadrid fit the bill.

Posted by , from Brooklyn, NY on Feb 14, 2011

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3 out of 5

Not as good as I hoped

Pros: Close restaurants
The hotel is in a fabulous location, right on Plaza Santa Ana, which has lots of great restaurants, and is close to the Plaza Mayor, Puerto del Sol, etc. The hotel looks fabulous from the outside, but for what I paid (and I got a very good deal over the Internet), the tiny, tiny room was only mediocre, and there was a bit of a stench in the hallway. I was overall pretty disappointed.

Posted by , from Moscow, Russia on Feb 12, 2011

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5 out of 5

Makes me feel great

Pros: Close restaurants
Cons: No free Internet
Everything is great, I really like it, the best value you can get in Madrid.

Posted by , from Mexico on Feb 8, 2011

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4 out of 5

excellent location

Pros: Free Internet
Cons: small room
hotel has an excellent location on plaza de santa ana. standard room is modern, has a cool shower and lighting, but is pretty small. No view at all from the standard room that I stayed in, but i got a good deal on this website so the price was right.

Posted by on Feb 3, 2011

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5 out of 5

Great location, Great service, Great price

Pros: Close restaurants
I stayed for just a couple of days in Nov 2010 on a business trip. The rooms are very nicely appointed in modern furnishings with a comfy bed and a nice bathroom. Very good location right in the heart of El Centro. The staff was very nice and helpful. Rooms are not big, but that's just part of being in a major city, and really you should just be sleeping there and spending all of your time out in the city.

Posted by , from New York on Feb 3, 2011

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5 out of 5

Perfect stay

Traveled to Madrid with my sisters for a 40th birthday getaway. The location couldn't be beat. We spent all day walking around the beautiful city and loved coming back to the hotel for drinks at the rooftop bar. It was great people watching and the staff really went out of their way to make us feel welcome and comfortable. I'd highly recommend this very hip hotel.

Posted by on Jul 11, 2010

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1 out of 5

Don't be fooled by the Website!

My strong recommendation for this establishment is DO NOT CONTEMPLATE STAYING HERE. beautiful and enchanting with numerous alternative hotels which hopefully won't prove to be such a disappointment. The roof top terrrace may well be as good as others have suggested but it was unavailable when we stayed, as it was booked for private functions and residents cant even get access for a few pictures. Staff clearly dont care, the roof top "manager" rude to my wife,

Posted by on Jul 23, 2008

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5 out of 5

Just Great!!

We stayed at the hotel only for one night and even when the hotel had just opened, the service is great, the location super and it is ideal either if you go on vacation or if you go for business

Posted by on Oct 24, 2006

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. A health club, a nightclub, and a rooftop terrace are also featured at the luxury ME Madrid by Melia. A roundtrip airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Madrid hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 6 levels
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid Recoletos Station (1.6 km / 1 mi)
  • Metro station: Anton Martin Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ME Madrid by Melia offers 192 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wired Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Ana la Santa - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Radio Rooftop Bar - This rooftop bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pets

  • Pets: EUR 50 per pet, per stay, plus a deposit of EUR 50 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27.78 for adults and EUR 13.75 for children (approximately)
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self parking fee: EUR 30 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 60.0 per night
  • A facilities fee includes use of:

  • - Fitness facilities
    - Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel ME Madrid
  • Madrid ME
  • Me Madrid Reina Victoria Hotel Madrid
  • ME Madrid Melia Hotel
  • ME Madrid Melia
  • ME Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • ME Madrid by Melia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • ME Madrid by Melia is listed in the 2012 Condé Nast Traveler Top 100 List.