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ME Madrid by Melia

4.5-star property
Plaza de Santa Ana, 14, Madrid, Madrid 1-855-201-7819

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4.0 out of 5
Very good!
See all 4 Travelocity Reviews

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Plaza de Santa Ana

Madrid retreat

With a stay at this Literary Quarter hotel, you'll be steps from Plaza de Santa Ana and Teatro Espanol. Congress of Deputies and Plaza Mayor are also within half a mile (1 km).

Award-winning

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a rooftop terrace on site, and a 24-hour front desk and a terrace are also provided.

Free Internet, comfy beds

The 192 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. IPod docks, 24-hour room service, and LED TVs are also available.

Aura, Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$167* Per night/room Mar 2 - Mar 3

Mode Room Plaza del Angel View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Passion 2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Personality, Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Personality 2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

ME Madrid by Melia ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ME Madrid by Melia

Everyone (2) Couples (1)
5 out of 5

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 24, 2019 by ME for YOU Service

Thank you so much for your nice score!

5 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 29, 2019 by ME for YOU Service

Dear guest, greetings from ME Madrid! Thank you very much for your great rate about your stay here at our hotel! We hope to see you soon! Have a nice day! Warm regards, ME for YOU Service

5 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by ME for YOU Service

Dear guest, greetings from ME Madrid!! Thanks a lot for rating us! We hope to see you soon. Hav a nice day. Best regards, ME for YOU Service

1 out of 5

Horrible, disappointed and mistrust service.

After visiting some hotels, we decided to celebrate our wedding, which will be taken in June 2014, on the Me Madrid Hotel´s Roof, because the sights and the hotel prestige made us believe that hotel would provide us service as good as our wedding celebration would deserve. It happened in the other way around. When we finally decided to celebrate our wedding at the hotel, in March 2013, they pushed hardly to book the roof and give some money for it, even though the date they offered us didn´t fit us as we expected. After this, we had to go five different times to speak to 5 different customer support hotel employees to explain the same thing we were discussing at the beginning when we went for the first time, to finally ended up all the details before the summer 2013, just 1 year before the wedding begins. In November 2013, just 6 months before the event to start, we received a call from the hotel to ask us for coming over to speak to them. What was our surprise when we saw that the space we had booked and paid for it has been changed. The hotel had modified the whole roof without noticing us anything and they had changed all the agreement contract we had signed. After dealing with them and explained that they had changed everything just 6 month before the wedding and we could not change anything with this such short time ahead, they offered us a downgrade deal for the same money, smaller space to celebrate the wedding, space without exclusivity, or a discount for this downgrade.

Posted by , from Madrid, España on Jan 28, 2014

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About the ME Madrid by Melia

Location Plaza de Santa Ana, 14, Madrid, Madrid 28012

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A health club, a rooftop terrace, and tour/ticket assistance are also featured at the luxury ME Madrid by Melia. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Madrid hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid Recoletos Station (1.6 km / 1 mi)
  • Metro station: Anton Martin Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ME Madrid by Melia offers 192 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Ana la Santa - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Radio Rooftop Bar - This rooftop bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pet Policy

  • Pets and service animals are not allowed at ME Madrid by Melia

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of No between bookings. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meli� (Meli�).

  • Cashless transactions are available
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27.78 for adults and EUR 13.75 for children (approximately)
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self parking fee: EUR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 60.0 per night
  • Facilities fee: EUR 12 per person, per day and includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel ME Madrid
  • Madrid ME
  • Me Madrid Reina Victoria Hotel Madrid
  • ME Madrid Melia Hotel
  • ME Madrid Melia
  • ME Madrid
  • ME Madrid by Melia Hotel
  • ME Madrid by Melia Madrid
  • ME Madrid by Melia Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • ME Madrid by Melia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

ME Madrid by Melia is listed in the 2012 Condé Nast Traveler Top 100 List.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.