Skip to main content
Beginning of main content

Enter dates to see availability

4.5 out of 5

"Good location. Lighting in room was I sufficient at night. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

4-star boutique hotel near Gran Via Street

City center stay

Within a 10-minute walk of this Centro hotel, you'll find Gran Via Street and Puerta del Sol. Paseo del Prado and Plaza Mayor are also within half a mile (1 km).

Business services

This hotel features 3 bars/lounges, a bar/lounge, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, luxe bedding

In addition to free WiFi, the 109 guestrooms offer minibars and TVs. Premium bedding, rainfall showerheads, and safes are also available.

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iberostar Las Letras Gran Via ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Iberostar Las Letras Gran Via

Everyone (8) Family (3)
4 out of 5
Good location. Lighting in room was I sufficient at night.

Posted by on Feb 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 9, 2020 by Quality Manager

Dear guest, We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar and want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations is spectacular news for us. It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best. Kind Regards, Quality Manager

5 out of 5

Posted by on Jun 26, 2019

Was this review helpful to you?
5 out of 5
This is one of my favorite hotels ever! Fantastic rooms with balconies and colorful, refreshingly modern yet comfortable decor, beds and restaurants.

Posted by on Feb 24, 2019

Was this review helpful to you?
4 out of 5
Good location and friendly staff. The room was old, decor plain and bed soft

Posted by on Mar 6, 2018

Was this review helpful to you?
4 out of 5
Location: Fantastic location! Walking distance to all the sites.
Good experience! The hotel is in the center of the city, so you have access to good food and all the sites. The staff was wonderful!

Posted by on Dec 18, 2017

Was this review helpful to you?
5 out of 5

Best place to stay while visiting Madrid!

I absolutely enjoyed staying at Iberostar Las Tetras Gran Via! The hotel was extremely clean, which definitely met my expectations. The staff was very helpful and friendly and made our stay the most comforting. The hotel was in a great location making it easy for sightseeing. You can catch the Madrid tour bus or the city bus right across the hotel. The Metro was like a block away. There were multiple ATMs nearby. Overall, I highly recommend staying at this hotel.

Posted by , from Dallas, Texas on Mar 21, 2017

Was this review helpful to you?
4 out of 5

Great location on Gran Via

Location: Great and easy walk to all the local sites, Puerto del Sol , Plaza Major, Prado etc
We really enjoyed our stay at this Iberostar hotel. The staff was very welcoming and accommodating. We had a room with a terrace and it was a good choice because it was quieter than thos facing busy Gran Via. The room was spacious with king bed, desk easy chair and two loungers on the terrace. The bathroom was roomy and it has a nice shower and tub. There was a very nice buffet breakfast available and dinning and lounge.

Posted by on Oct 18, 2016

Was this review helpful to you?
3 out of 5

Hotel centrally located.

Pros: Staff
Cons: Hotel needs TLC
Location: Very central location. Very near Chueca area.
The hotel was ok, but needs TLC. Our first impression was the thread bare carpet in the elevators. Definitely needs to be replaced. Room was ok. Air conditioning worked great. I probably would not stay here again. I am sure I could find an equal hotel at a lesser rate.

Posted by , from Palm Springs on Sep 11, 2016

Was this review helpful to you?
4 out of 5

One night experience in the hotel

Pros: The room was spacious and clean, not luxurious but I wasn't expecting it to be luxurious. It had all the amenities that I wanted.
Location: The location suited be perfectly and is close to the city center and the tourist area. The staff showed us all the areas to visit as we got there.
The room was extremely spacious and clean. The bathroom was definitely bigger than what I was expecting and very clean. The bonus feature was that our room had a small deck on which they had two deck chairs on which we could sun tan on. The bar upstairs on the roof was very nice. While this is not a 5 star hotel, it is definitely one of the best 4 star hotels that I have stayed in Madrid. I think I totally got my values worth from the hotel.

Posted by on Aug 10, 2016

Was this review helpful to you?
5 out of 5

Location, location, location

Pros: Nice clean rooms with a friendly and helpful staff.
Cons: Cheaper breakfast options. We ended up eating across the street most days at Mercado de la Reine.
Location: Walking distance to must everything you want to see in Madrid. Only time we took taxis was to the train stations for day trips to Toledo and Cordoba.
Excellent hotel that is convenient to walk to(if you like to walk) most of the must see places in Madrid. My wife and I were there over Christmas and had a wonderful experience.

Posted by , from New York City on Apr 5, 2015

Was this review helpful to you?

About the Iberostar Las Letras Gran Via

Location Gran Via 11, Madrid, Madrid 28013

Renovations + Closures

This property is closed from 17 March 2020 to 31 May 2020 (dates subject to change).

This property is closed from 17 March 2020 to 31 May 2020 (dates subject to change).

Property Features

Iberostar Las Letras Gran Via offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Iberostar Las Letras Gran Via. This Art Deco Madrid hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • 3 bars or lounges
  • Built in 1917
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (16.1 km / 10 mi)
  • Train station: Madrid Recoletos Station (1.1 km / 0.7 mi)
  • Metro station: Gran Via Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.

  • Minibar
  • Television
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Gran Clavel - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per accommodation, per night
  • Maximum 1 per room (weight limit: 44 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 30 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Las Letras
  • De Las Letras Madrid
  • Hotel De Las Letras
  • Hotel De Las Letras Madrid
  • Iberostar Las Letras Gran Via Hotel
  • Iberostar Las Letras Hotel
  • Iberostar Las Letras Gran Via
  • Iberostar Las Letras
  • De Las Letras Hotel
  • Iberostar Las Letras Gran Via Hotel
  • Iberostar Las Letras Gran Via Madrid
  • Iberostar Las Letras Gran Via Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.travelocity.com/Madrid-Hotels-Iberostar-Las-Letras-Gran-Via.h1065617-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Madrid-Hotels-Iberostar-Las-Letras-Gran-Via.h1065617-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Madrid-Hotels-Iberostar-Las-Letras-Gran-Via.h1065617-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.