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4.4 out of 5

"Good location. Lighting in room was I sufficient at night. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

4-star boutique hotel near Gran Via Street

City center stay

Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via Street and Puerta del Sol. Thyssen-Bornemisza National Museum and Plaza Mayor are also within half a mile (1 km).

Business services

This hotel features 3 bars/lounges, a bar/lounge, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, luxe bedding

The 109 soundproofed guestrooms offer free WiFi and minibars. TVs, premium bedding, and rainfall showerheads are also available.

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Jun 23 - Jun 24

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iberostar Las Letras Gran Via ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Iberostar Las Letras Gran Via

Everyone (3) Family (3)
4 out of 5
Good location. Lighting in room was I sufficient at night.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 9, 2020 by Quality Manager

Dear guest, We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar and want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations is spectacular news for us. It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best. Kind Regards, Quality Manager

5 out of 5

Posted by on Jun 26, 2019

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5 out of 5
This is one of my favorite hotels ever! Fantastic rooms with balconies and colorful, refreshingly modern yet comfortable decor, beds and restaurants.

Posted by on Feb 24, 2019

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4 out of 5
Good location and friendly staff. The room was old, decor plain and bed soft

Posted by on Mar 6, 2018

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4 out of 5
Location: Fantastic location! Walking distance to all the sites.
Good experience! The hotel is in the center of the city, so you have access to good food and all the sites. The staff was wonderful!

Posted by on Dec 18, 2017

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About the Iberostar Las Letras Gran Via

Location Gran Via 11, Madrid, Madrid 28013

Renovations + Closures

This property is closed from June 26 2021 to September 30 2021 (dates subject to change).

The property is closed between June 26 and October 23.

Property Features

Iberostar Las Letras Gran Via offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Iberostar Las Letras Gran Via. This Art Deco Madrid hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • 3 bars or lounges
  • Built in 1917
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Adolfo Suarez Madrid-Barajas Airport (MAD) (16.4 km / 10.2 mi)
  • Train station: Madrid Recoletos Station (1.1 km / 0.7 mi)
  • Metro station: Gran Via Station (0.2 km / 0.1 mi)

Room Amenities

Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.

  • Minibar
  • Television
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Gran Clavel - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per accommodation, per night
  • Maximum 1 per room (weight limit: 44 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 30 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Las Letras
  • De Las Letras Madrid
  • Hotel De Las Letras
  • Hotel De Las Letras Madrid
  • Iberostar Las Letras Gran Via Hotel
  • Iberostar Las Letras Hotel
  • Iberostar Las Letras Gran Via
  • Iberostar Las Letras
  • De Las Letras Hotel
  • Iberostar Las Letras Gran Via Hotel
  • Iberostar Las Letras Gran Via Madrid
  • Iberostar Las Letras Gran Via Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.