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4.8 out of 5

"The Iberostar Las Letras was an incredible hotel that artfully combines modern updates and decor with historic building features. The hotel is very ... " More

By a verified traveler on Sat 08 Apr 2023

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Hotel Description

4-star boutique hotel near Gran Via

City center stay

You'll be steps from Gran Via and within a 10-minute walk of Puerta del Sol with a stay at this Madrid Centro hotel. Also, Thyssen-Bornemisza National Museum is within half a mile (1 km) and Prado Museum is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$240* Per night/room May 12 - May 13

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Triple Room (3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, Terrace (Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iberostar Las Letras Gran Via ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Iberostar Las Letras Gran Via

Everyone (2) Couples (1) Family (4)
5 out of 5
The Iberostar Las Letras was an incredible hotel that artfully combines modern updates and decor with historic building features. The hotel is very eco friendly - one of our favorite features were the water machines on each floor that saved us more than 10 bottles over our 2 night stay! The breakfast buffet offered a wide variety of foods to suit every taste and eggs cooked to order were offered. The staff were incredibly helpful and helped ensure our trip to Madrid was a success!

Posted by on Apr 8, 2023

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5 out of 5
The staff was friendly and knowledgeable. The room was spacious and clean. We loved the ability to fill our water bottles with with filtered water available on our floor. The breakfast buffet offered many options including cook to order eggs! We would absolutely stay here again!

Posted by on Apr 1, 2023

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5 out of 5
Perfect location and a lovely hotel. That said none of the streets in the area are all that quiet at night, especially on a weekend, so be prepared for noise.

Posted by , from New York on Oct 12, 2022

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5 out of 5

Posted by on May 31, 2022

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4 out of 5
Good location. Lighting in room was I sufficient at night.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 9, 2020 by Quality Manager

Dear guest, We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar and want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations is spectacular news for us. It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best. Kind Regards, Quality Manager

5 out of 5

Posted by on Jun 26, 2019

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About the Iberostar Las Letras Gran Via

Location Calle Gran Via 11, Madrid, Madrid 28013

Property Features

Iberostar Las Letras Gran Via offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A library, tour/ticket assistance, and concierge services are also featured at the eco-certified Iberostar Las Letras Gran Via. Smoking is allowed in designated areas at this Art Deco Madrid hotel.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1917
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Transport

  • Train station: Madrid Recoletos Station (1.1 km / 0.7 mi)
  • Metro station: Sevilla Station (0.2 km / 0.1 mi)

Room Amenities

Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • Television
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Gran Clavel - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Las Letras
  • De Las Letras Madrid
  • Hotel De Las Letras
  • Hotel De Las Letras Madrid
  • Iberostar Las Letras Gran Via Hotel
  • Iberostar Las Letras Hotel
  • Iberostar Las Letras Gran Via
  • Iberostar Las Letras
  • De Las Letras Hotel
  • Iberostar Las Letras Gran Via Hotel
  • Iberostar Las Letras Gran Via Madrid
  • Iberostar Las Letras Gran Via Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.