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4.5 out of 5

"Good experience! The hotel is in the center of the city, so you have access to good food and all the sites. The staff was wonderful! " More

By a verified traveler on Mon 18 Dec 2017

Hotel Description

4-star boutique hotel near Gran Via Street

Madrid retreat

At this Centro hotel, you'll be well placed to visit Gran Via Street and Puerta del Sol, both within a 5-minute walk. Puerta del Sol and Paseo del Prado are also within half a mile (1 km).

Business services

The hotel's outdoor pool, fitness center, and 3 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the conference center and free Internet in public areas. A restaurant, a 24-hour front desk, and concierge services are also provided.

Settle in

The 109 guestrooms offer premium bedding, rainfall showerheads, and TVs. Safes, showers, and phones are also available.

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$158 per night

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iberostar Las Letras Gran Via ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Las Letras Gran Via

Everyone (7) Family (1)
5 out of 5
This is one of my favorite hotels ever! Fantastic rooms with balconies and colorful, refreshingly modern yet comfortable decor, beds and restaurants.

Posted by on Feb 24, 2019

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4 out of 5
Good location and friendly staff. The room was old, decor plain and bed soft

Posted by on Mar 6, 2018

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4 out of 5
Location: Fantastic location! Walking distance to all the sites.
Good experience! The hotel is in the center of the city, so you have access to good food and all the sites. The staff was wonderful!

Posted by on Dec 18, 2017

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5 out of 5

Best place to stay while visiting Madrid!

I absolutely enjoyed staying at Iberostar Las Tetras Gran Via! The hotel was extremely clean, which definitely met my expectations. The staff was very helpful and friendly and made our stay the most comforting. The hotel was in a great location making it easy for sightseeing. You can catch the Madrid tour bus or the city bus right across the hotel. The Metro was like a block away. There were multiple ATMs nearby. Overall, I highly recommend staying at this hotel.

Posted by , from Dallas, Texas on Mar 21, 2017

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4 out of 5

Great location on Gran Via

Location: Great and easy walk to all the local sites, Puerto del Sol , Plaza Major, Prado etc
We really enjoyed our stay at this Iberostar hotel. The staff was very welcoming and accommodating. We had a room with a terrace and it was a good choice because it was quieter than thos facing busy Gran Via. The room was spacious with king bed, desk easy chair and two loungers on the terrace. The bathroom was roomy and it has a nice shower and tub. There was a very nice buffet breakfast available and dinning and lounge.

Posted by on Oct 18, 2016

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3 out of 5

Hotel centrally located.

Pros: Staff
Cons: Hotel needs TLC
Location: Very central location. Very near Chueca area.
The hotel was ok, but needs TLC. Our first impression was the thread bare carpet in the elevators. Definitely needs to be replaced. Room was ok. Air conditioning worked great. I probably would not stay here again. I am sure I could find an equal hotel at a lesser rate.

Posted by , from Palm Springs on Sep 11, 2016

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4 out of 5

One night experience in the hotel

Pros: The room was spacious and clean, not luxurious but I wasn't expecting it to be luxurious. It had all the amenities that I wanted.
Location: The location suited be perfectly and is close to the city center and the tourist area. The staff showed us all the areas to visit as we got there.
The room was extremely spacious and clean. The bathroom was definitely bigger than what I was expecting and very clean. The bonus feature was that our room had a small deck on which they had two deck chairs on which we could sun tan on. The bar upstairs on the roof was very nice. While this is not a 5 star hotel, it is definitely one of the best 4 star hotels that I have stayed in Madrid. I think I totally got my values worth from the hotel.

Posted by on Aug 10, 2016

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5 out of 5

Location, location, location

Pros: Nice clean rooms with a friendly and helpful staff.
Cons: Cheaper breakfast options. We ended up eating across the street most days at Mercado de la Reine.
Location: Walking distance to must everything you want to see in Madrid. Only time we took taxis was to the train stations for day trips to Toledo and Cordoba.
Excellent hotel that is convenient to walk to(if you like to walk) most of the must see places in Madrid. My wife and I were there over Christmas and had a wonderful experience.

Posted by , from New York City on Apr 5, 2015

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5 out of 5

a Gem for sure, location, view and style

Pros: Close restaurants, Free Internet
Great room, great style, on the Gran Via, all rooms have balconies - centrally located. Nice lounge areas, great bathrooms and well appointed rooms. Super stay in the old section of Madrid! Great choice and reasonably priced.

Posted by , from NYC, NY on Nov 29, 2012

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4 out of 5

Beautiful Hotel in a Great Location

Pros: Close restaurants, central location
This is a great hotel with a central-Madird location. The rooms were spacious and well appointed. Hall lighting was not the best - not sure why lights were not motion activated - but the general ambiance was first class. Low score for staff and service is based on slow checkin, even though all passport information had been provided in advance, and poor room service. Room service was slow, about twice what had been estimated, and the order was incorrect when it arrived. On the other hand. one of the bellmen kindly offered to accompany me to a pharmcia to translate for me, since I don't speak Spanish. Unfortunately, I don't know his name so I could recognize his service specifically.

Posted by , from Seattle, WA on Nov 9, 2012

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About the Iberostar Las Letras Gran Via

Location Gran Via 11, Madrid, Madrid 28013

Property Features

Iberostar Las Letras Gran Via offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free wired Internet. The business-friendly Iberostar Las Letras Gran Via also features concierge services and an elevator (lift). This Art Deco Madrid hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • 3 bars or lounges
  • Built in 1917
  • Dining venue
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free wired Internet

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (15.5 km / 9.6 mi)
  • Train station: Madrid Recoletos Station (1.1 km / 0.7 mi)
  • Metro station: Gran Via Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Business-friendly amenities include safes and phones. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

  • Television
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Gran Clavel - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation.

This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 33 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Las Letras
  • De Las Letras Madrid
  • Hotel De Las Letras
  • Hotel De Las Letras Madrid
  • Iberostar Las Letras Gran Via Hotel
  • Iberostar Las Letras Hotel
  • Iberostar Las Letras Gran Via
  • Iberostar Las Letras
  • De Las Letras Hotel

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.