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Hotel Sterling

3.0 star property
3-star hotel near Gran Via

Choose dates to view prices

Photo gallery for Hotel Sterling

Relax in this inviting living area with two sofas, two armchairs, and a central coffee table.
Welcome to our reception area, featuring a stylish desk and a beautiful potted plant.
Enjoy the city view from this balcony with a table and chairs, perfect for taking in the sights.
Classic hotel entrance with a prominent sign and lush greenery.
Two single beds, a desk, and a television are featured in this hotel room, along with a small table and a plant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle San Bernardo 29-31, Madrid, 28015
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Triple Room, City View

1 bedroom, minibar, in-room safe, desk

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Terrace, City View

1 bedroom, minibar, in-room safe, desk

Double or Twin Room, Terrace, City View

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, City View

1 bedroom, minibar, in-room safe, desk

Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Triple Room, Terrace, City View

1 bedroom, minibar, in-room safe, desk

Triple Room, Terrace, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, City View

1 bedroom, minibar, in-room safe, desk

Double or Twin Room, City View

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

1 bedroom, minibar, in-room safe, desk

Economy Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, desk

Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Double or Twin Room

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

1 bedroom, minibar, in-room safe, desk

Triple Room, 3 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Terrace, City View

1 bedroom, minibar, in-room safe, desk

Quadruple Room, Terrace, City View

  • 291 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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About the neighborhood

Madrid

Heart of Madrid.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Royal Palace of Madrid - 10 min walk - 0.5 miles
  • Puerta del Sol - 10 min walk - 0.6 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Prado Museum - 3 min drive - 1.2 miles

Getting around

  • Santo Domingo Station - 3 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sirena Verde - ‬3 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Txapela - ‬3 min walk
  • ‪O'Luar - ‬1 min walk

About this property

Hotel Sterling

3-star hotel near Gran Via
Hotel Sterling offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly Hotel Sterling also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid hotel is smoke free.

  • 69 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Sterling offers 69 accommodations with minibars and safes. 26-inch LED televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Catalan, Dutch, English, German, Italian, Romanian, Spanish

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Enjoy a city view from the comfort of this stylish living space, featuring a dining table, sofa, and potted plant.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,000 reviews
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The price is $88
Jul 29 - Jul 30
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 33 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 13 per person

Accessibility

  • Elevator

Room amenities

Entertainment

  • 26-inch LED TV with satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 33 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

How close is Hotel Sterling to the airport?

Hotel Sterling is 10.8 mi (31-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Sterling?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Sterling on Jul 19, 2025 start from $224.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Sterling have an airport shuttle?

Airport shuttle services are not available at Hotel Sterling.

Does Hotel Sterling offer free breakfast?

Free breakfast isn’t provided at Hotel Sterling, but cooked-to-order breakfast is offered for a fee of EUR 13 per person. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Hotel Sterling?

No, there is no casino at this hotel, but Casino Gran Via (9-min walk) is nearby.

What time is check-in at Hotel Sterling?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Sterling?

Free parking is not available at this hotel.

Does Hotel Sterling have a pool?

Hotel Sterling does not have a pool.

Does Hotel Sterling have a spa?

There are no spa services available at this hotel.

How close is Hotel Sterling to downtown Madrid?

Hotel Sterling is 0.5 mi away from Madrid.

Hotel Sterling Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 271 out of 1000 reviews
Rating 8 - Good. 469 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in city center Walk around to the metro station
Stayed 1 night in Jan 2025

10/10 Excellent

America

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice Hotel!

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
Stayed 3 nights in Jan 2025

6/10 Okay

Roxana Claudia

Traveled with group, Traveled with family
Liked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

mirtha, miami lakes

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Good location
Stayed 4 nights in Sep 2024

4/10 Poor

Zeenat

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stayed 4 nights in May 2024

10/10 Excellent

Jezmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Lukasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great location

The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Stayed 4 nights in Oct 2023

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Stayed 3 nights in Sep 2023

8/10 Good

Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena eleccion Costo beneficio
Stayed 1 night in Aug 2023

10/10 Excellent

Gregorio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Stayed 2 nights in Jul 2023

4/10 Poor

Kimberlee

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Genesis

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La localizaciones perfecta
Stayed 5 nights in Sep 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2022

8/10 Good

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a city centre break

Hotel is very well located, we needed twin rooms which they have plenty of. All rooms very clean and also the communal spaces. Very helpful and friendly staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Victor Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, near of Madrid Centro
Stayed 1 night in Sep 2021

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid in 3 days

Great location, 2 minutes walk from gran via, metro 5 minutes. Royal Palace 10 minutes, museums a short metro ride. Toledo bus pick up 5 minutes. Safe, clean and comfortable hotel.
Stayed 3 nights in Mar 2020

8/10 Good

yoke f

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020