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Hostal Royal Cruz

Property class: 3
3-star hostal near Puerta del Sol, connected to a shopping center

Choose dates to view prices

Photo gallery for Hostal Royal Cruz

A hallway with a mural of a classical building, a number sign, and a modern light fixture.
A hotel room with a large bed, a brick accent wall, a wooden headboard, and a cityscape painting.
A hotel entrance with a wooden door, a reception desk, and a sign for 'ROYAL CRUZ'.
A modern dining area with a wooden table and chairs, a clock on the wall, and a green leafy wall behind the seating.
A multi-story building with balconies, a ground-level entrance, and signage for a restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Family Twin Room, Ensuite

A hotel room with a bed, a red and white bedspread, a bouquet of flowers, and a wall with a cityscape mural.

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony

A hotel room with a bed, two bedside tables, a TV, and a view of the outside.

Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, and a nightstand.

Standard Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, white bedding, a wooden headboard, a painting on the wall, and a glass door leading to a bathroom.

Standard Twin Room, Private Bathroom

10.0 out of 10
Exceptional
(13 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, Ensuite

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Premium Twin Room, Ensuite

  • 118 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Madrid

Heart of Madrid.At this Madrid Centro hostal, you'll be well placed to visit Puerta del Sol and Plaza Mayor, both within a 5-minute walk. Also, Gran Via is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 6 min walk - 0.4 miles
  • San Miguel Market - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Pez Tortilla - ‬1 min walk
  • ‪Casa Toni - ‬1 min walk
  • ‪Matador - ‬1 min walk
  • ‪Rosi La Loca - ‬2 min walk
  • ‪Ginger - ‬1 min walk

About this property

Hostal Royal Cruz

3-star hostal near Puerta del Sol, connected to a shopping center
There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hostal Royal Cruz also features tour/ticket assistance, coffee/tea in a common area, and a front-desk safe.

This 3-star Madrid hostal is smoke free.

  • 12 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Hostal Royal Cruz offers 12 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

How close is Hostal Royal Cruz to the airport?

Hostal Royal Cruz is 10.1 mi (21-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hostal Royal Cruz have an airport shuttle?

Hostal Royal Cruz offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 30 per person.

Does Hostal Royal Cruz offer free breakfast?

Hostal Royal Cruz does not offer free breakfast.

Is there a casino at Hostal Royal Cruz?

No, there is no casino at this hostal, but Casino Gran Via (9-min walk) is nearby.

What time is check-in at Hostal Royal Cruz?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hostal Royal Cruz?

Free parking is not available at this hostal.

Does Hostal Royal Cruz have a pool?

Hostal Royal Cruz does not have a pool.

Does Hostal Royal Cruz have a spa?

There are no spa services available at this hostal.

How close is Hostal Royal Cruz to downtown Madrid?

Hostal Royal Cruz is 0.1 mi away from Madrid.

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 332 reviews
Rating 8 - Good. 91 out of 332 reviews
Rating 6 - Okay. 15 out of 332 reviews
Rating 4 - Poor. 3 out of 332 reviews
Rating 2 - Terrible. 1 out of 332 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of Madrid where you can walk everywhere including countless restaurants.Secured building and magnificent staff especially Carlos and Begonia who made us feel like old friends.We spent the whole day exploring and it’s good to come home in a clean and quiet room/hostel.
Segovia aqueduct
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the location just off Sol. Smaller street, so not as noisy. Very clean room. Staff was super helpful. Would definitely stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Aneta

Liked: Cleanliness, amenities
The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is well managed and maintained . Super clean. Great location, strong wifi, hot shower, friendly staff. Room is compact , but practical. In a common room, there are free coffee, milk and snacks all day long. Refrigerator, microwave, hot water kettle are for customers to use. Highly recommended!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

GREGORY

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Floranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel was very nice and exceptionally clean. The staff were kind and welcoming, and the location was absolutely superb—everything was within walking distance, making it perfect for exploring the city and enjoying the nightlife. The only downsides for us were that the walls seemed quite thin, so we could hear conversations from other rooms, and the mattress was a bit too firm for our comfort. That said, because of the amazing location and cleanliness, I would still highly recommend this place, especially for travelers looking to experience the city and be close to all the historical local.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, facilities. Staff are nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Corbin

Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Jose Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay downtown Madrid
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hostel, good location

Nice hostel, good location
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay, right in the heart of Madrid. The concierge was so congenial despite the language barrier. Highly recommend!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Squeaky clean,ship shape hostel room with private bathroom proved perfect for our quick stay in Madrid. Has everything you need in small space. Very helpful and friendly staff went to great lengths to make us comfortable. Neighborhood has sights and sounds and tons of cafes but simple quiet and clean haven upstairs.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Room and everywhere else was spotless.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mhairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Near Sol station and plaza. Lots of restaurants, shopping and sightseeing all within 15 ‘mins walk. lovely private room with a balcony. Kitchen area with coffee machine and microwave to make own food. Very clean. Terrific friendly staff. Really glad I chose this hotel. Will definitely stay again.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌
Stayed 3 nights in Oct 2025