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"Location was good, but the first issue is the first key card didn't work and had to return to lobby for another, got into room and was less then clean ... " More

By a verified traveler on Wed 31 Jul 2019

Hotel Description

Motel near East Towne Mall in Madison

In Madison

Within 3 miles (5 km) of this motel, you'll find East Towne Mall and Madison Area Technical College. Also, American Center is within half a mile (1 km) and Olbrich Botanical Gardens is within 6 miles (10 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Free WiFi, refrigerators

The individually furnished guestrooms offer free WiFi and free local calls. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$45* Per night/room Jan 30 - Jan 31

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Super 8 by Wyndham Madison East ratings based on 18 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Super 8 by Wyndham Madison East

Everyone (9) Couples (3) Students (1) Family (11)
1 out of 5
No hot water for shower. Not the way to start your day. No one at the desk for help Very disappointed.

Posted by , from Madison on Jul 29, 2020

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Comment from Hotel Management

Jul 31, 2020 by Scott V.

We are sorry you did not have a great stay. We have had no issues with our hot water. Depending on when you attempted to contact the desk, there was an after-hours phone number to call to reach someone and they could have assisted you.

2 out of 5
It was under construction and thoughts on safety were not taken into consideration

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Scott V.

Our construction company, as well as the hotel, takes the safety of our guests and staff very seriously. Safety is always taken in to account before they begin working on any aspect of their project with us. If they have an issue with guests in the area they are working on, they will address it with us, or they will work on other areas of the project until they feel comfortable going back to the area in question.

5 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 9, 2020 by Scott V.

Thank you for your feedback!

2 out of 5
Molding in bathroon fallen off laying on the floor. General poor condition.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Ab

Hi, We're sorry to hear about the issue with your room. We have our maintenance team addressing the matter and we hope you'll give us another chance for a future stay. Thanks for the feedback!

1 out of 5
The first room that the attendant gave me had a toilet that was continuously running (flapper valve leaking). Did I mention that I then noticed that the flush handle was totally missing! The attendant then offered me another room on the opposite side of he building on a different floor. The second room had a functioning toilet, but the heater control knob was missing. In this room, it was also obvious that some of the curtain holders were missing. Being very tired, we settled for this second room, but in the middle of the night, the single light in the toilet stopped working. All that I can guess is that the maintenance staff at this particular Super 8 is damn lazy or the owner is purposely hiring cheap, inexperienced staff. Another fine feature of this specific Super 8: Some jerk with a bass boat hooked to his pickup parked broadside, taking up 6-7 parking spaces next to the building. He then proceeded to leave a coiled extension cord laying on the walkway for anyone to trip over. Why that hotel attendant allowed him to park that way, I'll never know. The free breakfast in the morning was pretty sparse as well. I'd been in another Super 8 the previous four night and have nothing but high praise for that facility, but THIS one should be shut down until they can get their act together.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Oct 15, 2019 by Scott V.

I am sorry that we failed to meet your expectations. I would like to clarify a couple of your comments. First, our staff is doing the best we can to keep the building in functioning shape while undergoing renovations. Light bulbs do burn out without warning. Second, we cannot always control, or be watching how and where people park their vehicles. We do give them directions as to where we prefer them to park, but what happens after that tends to be on the guest.

2 out of 5
Rug was stained. Rug was wrinkled. Sink did not drain properly. Tub was not completely clean.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Oct 15, 2019 by Scott V.

We are looking into replacing the flooring in all of the rooms.

3 out of 5
Location was good, but the first issue is the first key card didn't work and had to return to lobby for another, got into room and was less then clean and maintained, floor not vacuumed room smelled funky and the a/c united didn't work, called desk about a/c and was told they would come look at it, 20min later i went to front desk to see what was happening. Was in the middle of a shift change and forgot, i was then offered a much better room on the third floor and needed to relocate, but it was well worth the trouble, a 100% better room then the first, clean, bright, larger bed and TV, smelled great with no change of rate.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 15, 2019 by Scott V.

I am sorry that you has experienced issues during your stay, but am pleased to hear that we managed to resolve them to your satisfaction. We will be reviewing this with the maintenance and housekeeping staff to correct the issues with the room you had originally.

1 out of 5
We stayed at the super eight in Madison East. I can’t believe that Windham is connected to this place. What a dump! First of all this place is a No-tel Motel totally atrocious! First we couldn’t close our curtains and we had to complain then we found out the heat didn’t work and they came and tried to fix that but that didn’t work. They offered us another room which we took, the air conditioning was noisy kept us up most of the night... after that there was no need in the morning to go to breakfast we just got up and left we would never recommend this place to anyone. I can’t believe the city let’s this place stay open.

Posted by , from Norridge, IL on May 7, 2019

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Comment from Hotel Management

May 12, 2019 by Scott V.

I am sorry that you were not satisfied with your stay. We are in the process of updating the mechanical equipment in the rooms like the heat/air units. As for the other items you mentioned, we have alerted the maintenance staff to these issues to get corrected as soon as possible.

1 out of 5
The only thing we liked was the price tag. Also, the person at the desk was nice enough. The condition of the property was horrible. You get what you pay for and I guess under $70/night means the place is trashed.

Posted by , from Hamilton, OH on Mar 29, 2019

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Comment from Hotel Management

Mar 31, 2019 by Scott V.

I am sorry you were not happy with the property. While we try our hardest to maintain the exterior as well as the interior, things occasionally happen, such as a very harsh, bitter cold winter.

5 out of 5
Dirty wash cloth left on top of shower rod. Room was comfortable and quiet.

Posted by , from Madison, wi on Nov 25, 2018

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Comment from Hotel Management

Dec 11, 2018 by Scott V.

I am sorry about the washcloth left in the room, but am pleased to hear that the rest of the stay was pleasant. We hope to see you again in the future.

About the Super 8 by Wyndham Madison East

Location 4765 Hayes Rd, Madison, WI 53704

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this motel measures 270 square feet (25 square meters). A seasonal outdoor pool, a vending machine, and concierge services are also featured at the business-friendly Super 8 by Wyndham Madison East. Self parking is free. This Madison motel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • 270 sq ft of conference space
  • 25 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Front desk (24 hours)
  • Concierge
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Dane County Regional Airport (MSN) (8.2 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Madison East offers 125 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Madison motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 150 per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Hotel Madison East
  • Super 8 Wyndham Madison East Motel
  • Madison Super 8
  • Madison Super Eight
  • Super 8 Madison
  • Super 8 Motel Madison East Hotel Madison
  • Super Eight Madison
  • Super 8 Madison East Motel
  • Super 8 Wyndham Madison East
  • Super 8 By Wyndham Madison
  • Super 8 by Wyndham Madison East Motel
  • Super 8 by Wyndham Madison East Madison
  • Super 8 by Wyndham Madison East Motel Madison

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.