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Radisson Hotel Madison

3-star property
517 Grand Canyon Dr, Madison, WI 1-855-201-7819

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3.8 out of 5
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See all 16 Travelocity Reviews

"The Radisson has always been my go to hotel in Madison, but I was disappointed in my last visit and has me looking at other properties now. The staff ... " More

By a verified traveler on Sun 12 Jan 2020

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Hotel Description

Enjoy the indoor pool at this 3-star Madison hotel

In shopping district

You'll be within half a mile (1 km) of West Towne Mall and 2 miles (3 km) of University Research Park with a stay here. Elver Park and Vitense Golfland are also within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and perks like free WiFi.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 153 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, room service, and premium bedding are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$64* Per night/room Mar 4 - Mar 5

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Hotel Madison ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Madison

Everyone (9) Couples (1) Family (4)
3 out of 5
The Radisson has always been my go to hotel in Madison, but I was disappointed in my last visit and has me looking at other properties now. The staff I checked in with did not smile and was not very friendly. Just went through the motions. The staff used to be unreal and one of the highlights of me stays. Bathroom in room was beat up and repairs needed. Overall cleanliness has deteriorated. Also a big disappointment in no longer serving their great continental breakfast. Was a let down this trip

Posted by on Jan 12, 2020

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1 out of 5
All the hall ways smelt moldy and had a friend react to it. Stair next to our room smelt the worst when opened, gagged everytime walking in. There was 1 elevator but on the otherside of building and not convient. Ice machine just as far as elevator. The bed was like sleeping on a rock and breakfast was ok

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 25, 2019 by Mitchell W

Thank you so much for the review score. As well as taking the time to provide a evaluation. I am genuinely sorry for the hall way condition, I've spoken with the owner and maintenance to address the issue. I do apologize.

5 out of 5
Great price with an excellent breakfast included. Stairwell "E" smelled musty. Door "E" key scan reader was missing.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 16, 2019 by Mitchell W

Thank you so much for the 5* review. Appreciate you taking the time to provide feedback. Apology for the door reader, we are waiting on our replacement parts. Have a great weekend.

4 out of 5
Beds were very comfortable. Staff was very helpful.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 7, 2019 by Mitchell W

Thank you not only for the review score 4* review but providing us with a survey. We value the feedback and look closely at where we can improve based off the guest's comments.

4 out of 5
I like the location and I feel like the breakfast is one of the best offered at hotels...I appreciate the real plates and washable silverware. Thank you. The only thing I don't really like is the smell of the hallways, especially the hall of my room, which was 176. I like that room and will request it again in the future, but I wish the hallway didn't smell so funky.

Posted by on May 24, 2019

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Comment from Hotel Management

Jun 6, 2019 by Mitchell W

Thank you so much for the 4* review. Apology for the inconvenience the smell may have created. I do hope you were able to enjoy your stay. Appreciate the kind words toward breakfast. Happy you to hear you were able take advantage of that. Hope to see you again, have a great weekend.

4 out of 5
It was a nicely upgraded facility. Great service. Only thing I would change would be a better shower head in the bathroom.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Mitchell W

Thank you so much for the 4* review. As well as taking the time to share valuable feedback. I'll mention to maintenance about the shower head condition. Thank you for the suggestion. I hope rest of your stay was great, have an awesome week.

3 out of 5
Due to construction, the fitness facilities were not available. If I would have known this, I would have booked elsewhere. They need to list this or offer alternative. I asked if they were offering a pass to close by fitness facility due to this and the guy at the front desk did not even answer. Just blinked at me and remained silent

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 26, 2019 by Mitchell W

Dear Traveler, Thank you for providing valuable feedback. I'll be speaking with the front desk staff about the approach and delivery of our service upon guest's coming to communicate an issue. My apology for the lack of answer's from the desk and the solution to the unfortunate construction. We we'll learn from this and be much improved going forward. I am sorry.

2 out of 5
My friend and I went for a girls weekend in Madison. The first night after a day of shopping, we realized we had no heat. I called the front desk, he said they would send maintenance. Nobody showed up. We woke to a very chilly room.

Posted by on Oct 29, 2018

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Comment from Hotel Management

Oct 30, 2018 by Kristen D

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the Radisson Hotel Madison. We will review the condition of your room and the heater with our maintenance staff to ensure our guest rooms are up to brand standards.

4 out of 5
Enjoyed the stay. Continental breakfast was very nice.

Posted by on Aug 29, 2018

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Comment from Hotel Management

Aug 29, 2018 by Kristen D

Dear A Traveller, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the complimentary hot and cold breakfast buffet. We look forward to your next stay.

4 out of 5
Great price for a great room! The pool was clean and we had gun

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jun 25, 2018 by Kristen D

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had fun in the clean pool. We look forward to your next stay.

About the Radisson Hotel Madison

Location 517 Grand Canyon Dr, Madison, WI 53719

Property Features

Radisson Hotel Madison offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Radisson Hotel Madison. A roundtrip airport shuttle is free (available on request). This 3-star Madison hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 2 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Dane County Regional Airport (MSN) (34.7 km / 21.6 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Radisson Hotel Madison offers 153 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Twist Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices and the SafeStay (AHLA - USA) cleaning and disinfection practices.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 16 for adults, USD 4 and USD 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Hotel Madison
  • Radisson Madison
  • Madison Radisson
  • Radisson Hotel Madison Hotel
  • Radisson Hotel Madison Madison
  • Radisson Hotel Madison Hotel Madison

You should know

  • Radisson Hotel Madison offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.