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"Great price for a great room! The pool was clean and we had gun " More

By a verified traveler on Thu 21 Jun 2018

Hotel Description

Enjoy free breakfast at this 3-star Madison hotel

In shopping district

Stay at this Madison hotel and you'll be within half a mile (1 km) of West Towne Mall and 2 miles (3 km) of University Research Park. Elver Park and Vitense Golfland are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 153 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include refrigerators, room service, and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Nov 10 - Nov 11

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Hotel Madison ratings based on 34 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Hotel Madison

Everyone (19) Couples (1) Family (3)
1 out of 5
All the hall ways smelt moldy and had a friend react to it. Stair next to our room smelt the worst when opened, gagged everytime walking in. There was 1 elevator but on the otherside of building and not convient. Ice machine just as far as elevator. The bed was like sleeping on a rock and breakfast was ok

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 25, 2019 by Mitchell W

Thank you so much for the review score. As well as taking the time to provide a evaluation. I am genuinely sorry for the hall way condition, I've spoken with the owner and maintenance to address the issue. I do apologize.

5 out of 5
Great price with an excellent breakfast included. Stairwell "E" smelled musty. Door "E" key scan reader was missing.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 16, 2019 by Mitchell W

Thank you so much for the 5* review. Appreciate you taking the time to provide feedback. Apology for the door reader, we are waiting on our replacement parts. Have a great weekend.

4 out of 5
Beds were very comfortable. Staff was very helpful.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 7, 2019 by Mitchell W

Thank you not only for the review score 4* review but providing us with a survey. We value the feedback and look closely at where we can improve based off the guest's comments.

4 out of 5
I like the location and I feel like the breakfast is one of the best offered at hotels...I appreciate the real plates and washable silverware. Thank you. The only thing I don't really like is the smell of the hallways, especially the hall of my room, which was 176. I like that room and will request it again in the future, but I wish the hallway didn't smell so funky.

Posted by on May 24, 2019

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Comment from Hotel Management

Jun 6, 2019 by Mitchell W

Thank you so much for the 4* review. Apology for the inconvenience the smell may have created. I do hope you were able to enjoy your stay. Appreciate the kind words toward breakfast. Happy you to hear you were able take advantage of that. Hope to see you again, have a great weekend.

4 out of 5
It was a nicely upgraded facility. Great service. Only thing I would change would be a better shower head in the bathroom.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Mitchell W

Thank you so much for the 4* review. As well as taking the time to share valuable feedback. I'll mention to maintenance about the shower head condition. Thank you for the suggestion. I hope rest of your stay was great, have an awesome week.

3 out of 5
Due to construction, the fitness facilities were not available. If I would have known this, I would have booked elsewhere. They need to list this or offer alternative. I asked if they were offering a pass to close by fitness facility due to this and the guy at the front desk did not even answer. Just blinked at me and remained silent

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 26, 2019 by Mitchell W

Dear Traveler, Thank you for providing valuable feedback. I'll be speaking with the front desk staff about the approach and delivery of our service upon guest's coming to communicate an issue. My apology for the lack of answer's from the desk and the solution to the unfortunate construction. We we'll learn from this and be much improved going forward. I am sorry.

2 out of 5
My friend and I went for a girls weekend in Madison. The first night after a day of shopping, we realized we had no heat. I called the front desk, he said they would send maintenance. Nobody showed up. We woke to a very chilly room.

Posted by on Oct 29, 2018

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Comment from Hotel Management

Oct 30, 2018 by Kristen D

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the Radisson Hotel Madison. We will review the condition of your room and the heater with our maintenance staff to ensure our guest rooms are up to brand standards.

4 out of 5
Enjoyed the stay. Continental breakfast was very nice.

Posted by on Aug 29, 2018

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Comment from Hotel Management

Aug 29, 2018 by Kristen D

Dear A Traveller, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the complimentary hot and cold breakfast buffet. We look forward to your next stay.

4 out of 5
Great price for a great room! The pool was clean and we had gun

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jun 25, 2018 by Kristen D

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had fun in the clean pool. We look forward to your next stay.

4 out of 5
The hotel staff was very courteous and went above and beyond to be helpful.

Posted by , from Arkansas on Jun 18, 2018

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Comment from Hotel Management

Jun 19, 2018 by Kristen D

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you you found the staff to be helpful. We look forward to your next stay.

About the Radisson Hotel Madison

Location 517 Grand Canyon Dr, Madison, WI 53719

Property Features

Radisson Hotel Madison offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Radisson Hotel Madison. A roundtrip airport shuttle is free at scheduled times. Self parking is free. This 3-star Madison hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 2 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Madison, WI (MSN-Dane County Regional) (19.2 km / 11.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Radisson Hotel Madison offers 153 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9 AM. The hotel hosts a free manager's reception on select days.

Twist Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available
  • Number of children who can stay free - 3

Hotel Names

  • Radisson Hotel Madison
  • Radisson Madison
  • Madison Radisson
  • Radisson Hotel Madison Hotel
  • Radisson Hotel Madison Madison
  • Radisson Hotel Madison Hotel Madison

You should know

  • Radisson Hotel Madison offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Madison-Hotels-Radisson-Hotel-Madison.h5807-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.