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Radisson Hotel Madison

3-star property
517 Grand Canyon Dr, Madison, WI 1-855-201-7819
3.4 out of 5
See all 23 travelocity Reviews

"The staff was great! We have stayed at this location several times prior to my surgeries. Upon this checkin we specifi ally reserved a king bed via tr ... " More

By a verified traveler on Thu 28 Apr 2022

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Hotel Description

Enjoy the indoor pool at this 3-star Madison hotel

In shopping district

You'll be within half a mile (1 km) of West Towne Mall and 2 miles (3 km) of University Research Park with a stay here. Vitense Golfland and Elver Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$82* Per night/room Jun 1 - Jun 2

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Hotel Madison ratings based on 23 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Madison

Everyone (9) Couples (4) Family (5)
2 out of 5
I booked at Radisson because I felt it was a trusted brand. My OLD room was musty and the sheets had a wet feeling to them. I got in too late to ask and I was too tired to ask if I could change rooms. Needs renovating for sure. Staff was very nice though. Restaurant on a Thursday night was completely empty, so I went elsewhere to eat. Won't be back.

Posted by on Aug 28, 2022

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Comment from Hotel Management

Aug 31, 2022 by k

Thank you very much for the feedback. I am sorry to hear that your stay was less than pleasant due to the condition of your room. I will talk with staff to see what we can do to help change these things.

4 out of 5
The staff was great! We have stayed at this location several times prior to my surgeries. Upon this checkin we specifi ally reserved a king bed via travelocity but there were no kings available and we were not notified til we walked intp our room. Hotel accomodated as much as possible but frustratinng travelocity did not infor us.

Posted by on Apr 28, 2022

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Comment from Hotel Management

May 5, 2022 by Radisson Team

Thank you for staying with us. It is our privilege to accommodate you when you travel to Madison. We look forward to seeing you again!

4 out of 5
Clean and quiet. Great food choices nearby. Restaurant wasn’t open, which was a bummer. Breakfast seemed lacking but not a deal breaker.

Posted by , from West Linn on Feb 27, 2022

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Comment from Hotel Management

Mar 3, 2022 by Radisson Team

Kathleen, thank you for writing a review. I am glad to know that our hotel was clean and quiet and you found great food choices nearby. On the other hand, I apologized for not having our restaurant open during your stay, I assure you that we are working hard to find the right team to take care of our restaurant but unfortunately has been a little challenging. We are genuinely concerned about our guest's satisfaction, and on behalf of the entire staff, we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us. Thank you for choosing Radisson and see you back again soon.

4 out of 5
Excellent customer service by Hailey at the Front Desk. She was exceptional!! However, the first room I was assigned was terrible - and had not been cleaned! Disappointing. However, Hailey quickly got me into another room for my 2 night stay. She was awesome!! Had she not been working - I would have cancelled my stay and taken my business, elsewhere. For my inconvenience, I would have appreciated a discount or whatnot to ensure I would return for a future visit. Would love to hear from hotel management to discuss the first room I was assigned. Thank you. -Patrick

Posted by on Jan 25, 2022

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Comment from Hotel Management

Jan 25, 2022 by Front Desk

Thank you for taking the time to reach out to us. We are delighted to hear that you were pleased with the friendly front desk staff, especially with Haley. On the other hand, we are saddened to know that your experience was anything less than satisfying due to the concern you had with the cleanliness of your room. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We would like to make it right for you and that's why I applied 25% OFF on the total bill. Thank you for choosing Radisson.

3 out of 5
Close to freeway and campus

Posted by on Oct 7, 2021

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Comment from Hotel Management

Nov 16, 2021 by Front Desk

Tomislav, The hotel staff will be appreciated it if you can share some feedback to help us improve as a team and also get a better score the next time that you stay with us. Have a good day.

4 out of 5
We wish restaurant and bar could be open.

Posted by on Sep 13, 2021

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1 out of 5
Surly staff. Screwed up reservations. Stained sheets. Worn rooms. Less than we expected.

Posted by on Aug 15, 2021

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5 out of 5

Posted by on Jul 25, 2021

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1 out of 5
False advertising! No restaurant. No laundry. Coffee area was filthy. We checked the room out before we stayed...the air conditioner was on full blast. There was no way to adjust the air conditioner. We did not stay. We were so disappointed after a long day of traveling.

Posted by on Jun 20, 2021

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3 out of 5
Several issues with the room and the quality. A few examples: 1.Outside door by the room slammed so loudly, it awoke me several times both nights I stayed. Maintenance was told 3 times. Never fixed. Mattress was bad. Had to have it changed. Toilet leaked and dripped constantly and Sink clogged. Never fixed. Breakfast fruit was spoiled and badly bruised. Prostitutes and a drug dealer next to hotel. Staff said police won't do anything. Front desk staff were very nice, but apparently ineffective in solutions. Housekeepers were helpful. Inside the hotel was clean and pleasant. The cry oom itself for $70 seemed to be a good value, even with the issues. Outside the location and neighborhood were nice, convenient and felt safe, but maybe not?

Posted by on Jun 7, 2021

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About the Radisson Hotel Madison

Location 517 Grand Canyon Dr, Madison, WI 53719

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from April 18 to April 24:

  • Swimming pool

Property Features

Radisson Hotel Madison offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Radisson Hotel Madison. Self parking is free. This 3-star Madison hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 2 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Madison Station (9.3 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Radisson Hotel Madison offers 153 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 9:30 AM.

Twist Bar - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 8:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4–16 for adults, and USD 4–10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Hotel Madison
  • Radisson Madison
  • Madison Radisson
  • Radisson Hotel Madison Hotel
  • Radisson Hotel Madison Madison
  • Radisson Hotel Madison Hotel Madison

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.