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Pullman Zamzam Madina

5-star luxury hotel near Prophet's Mosque

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Photo gallery for Pullman Zamzam Madina

Junior Suite, 1 Bedroom (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace
Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 3 Twin Beds (Without view)

Classic Room, 3 Twin Beds (Without view) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Twin Beds (Without view)

8.6 out of 10
Excellent
(41 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View (4 Twin Beds)

8.8 out of 10
Excellent
(41 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Deluxe Room, 1 King Bed (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

Superior Room, 2 Twin Beds, Accessible, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Accessible, City View

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room (Without View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room (Without View)

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

Executive Suite, 1 King Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

Deluxe Room, 2 Twin Beds (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

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Exterior

Makarem Burj Al Madinah Hotel and Suites

Madinah City Center
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 76 reviews
$174 nightly
The price is $214
Apr 11 - Apr 12
Total with taxes and fees
Makarem Burj Al Madinah Hotel and Suites

About the neighborhood

Madinah

Heart of Madinah.You'll be steps from Al-Safiya Museum and Garden and within a 10-minute walk of Prophet's Mosque with a stay at this Madinah City Center hotel. The Green Dome and New Bilal Market are also within half a mile (1 km).

What's nearby

  • Bilal Ibn Rabah Mosque - 3 min walk - 0.2 miles
  • New Bilal Market - 3 min walk - 0.2 miles
  • Al-Baqi Cemetery - 5 min walk - 0.3 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬1 min walk
  • ‪Al-Jazeera Luxury Suites Hotel - ‬9 min walk
  • ‪Ay Cafe - ‬9 min walk

About this property

Pullman Zamzam Madina

5-star luxury hotel near Prophet's Mosque
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The luxury Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

How close is Pullman Zamzam Madina to the airport?

Pullman Zamzam Madina is 10.2 mi (20-min drive) away from the Madinah (MED-Prince Mohammad Bin Abdulaziz) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Zamzam Madina?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on Apr 11, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Zamzam Madina have an airport shuttle?

Airport shuttle services are not available at Pullman Zamzam Madina.

Does Pullman Zamzam Madina offer free breakfast?

Free breakfast isn’t provided at Pullman Zamzam Madina, but buffet breakfast is offered for a fee of SAR 86 for adults and SAR 43 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Pullman Zamzam Madina?

No, there is no casino at this hotel.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A percentage-based fee applies for early check-in.

Is there free parking at Pullman Zamzam Madina?

Free parking is not available at this hotel. Self parking is available for SAR 70 per day.

Does Pullman Zamzam Madina have a pool?

Pullman Zamzam Madina does not have a pool.

Does Pullman Zamzam Madina have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does Pullman Zamzam Madina have a spa?

There are no spa services available at this hotel.

How close is Pullman Zamzam Madina to downtown Madinah?

Pullman Zamzam Madina is 4.9 mi away from Madinah.

Pullman Zamzam Madina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1022 out of 1530 reviews
Rating 8 - Good. 253 out of 1530 reviews
Rating 6 - Okay. 125 out of 1530 reviews
Rating 4 - Poor. 55 out of 1530 reviews
Rating 2 - Terrible. 75 out of 1530 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashfaqur

Stayed 2 nights in Jan 2026

10/10 Excellent

Danish

Stayed 2 nights in Dec 2025

10/10 Excellent

MOHAMED

Liked: Cleanliness, amenities, property conditions & facilities
one of the best hotel I have stayed in Madina. I really recommend it . they accomodate me for an early check in.
Stayed 2 nights in Nov 2025

10/10 Excellent

MOHANAD

Liked: Cleanliness, amenities, property conditions & facilities
The stuff was really nice and helpful we appreciated and we are highly recommended this hotel for visitors, it was amazing and the room was super clean and neat, thank you for all you do to your visitors.
Stayed 2 nights in Dec 2025

10/10 Excellent

Coumba

Liked: Cleanliness, staff & service, amenities
Very close to Haram. Close to market and other shopping areas.
Stayed 2 nights in Nov 2025

6/10 Okay

Noora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked for 3 nights. Sent an email to them and text to ask to push forward my one night as I got sick in Makkah. When I got to the hotel they refused to accommodate my request despite having paid via hotels.com 3 nights. The customer service is terrible. They do not care about you needs since they get lots of groups staying at their hotel. Despite asking them several times and informing them in advance of my condition to not be able to make it to the first night they were very cold in their response. I would not stay there again. It’s overpriced for no reason. The ladies gate is still a long walk.
Stayed 3 nights in Dec 2025

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Very clean environment, excellent staff, great buffet.
Stayed 3 nights in Dec 2025

6/10 Okay

Salma

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast manager is very incapable, he is rushing his staff to clean the tabke, kept food at table and they threw when we informed manager was very casual to say sorry, its not employee its always the manager Looks like he is eager to clean the table when guests are using Shower system is complicated and couldn't take shower one day
Stayed 2 nights in Nov 2025

4/10 Poor

Shazia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room carpets and smell was horrible and staff at the reception was not very helpful there was no line and still I had to wait for check in staff was very unprofessional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Wedad

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Dec 2025

10/10 Excellent

naveed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great service Great location. Breakfast is a little bit overpriced but otherwise a great place now augmented by more surrounding services for pilgrims! .
Stayed 2 nights in Dec 2025

10/10 Excellent

Adnan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The day was great. The beds were really nice and comfortable. The rooms are clean. The only issue I had was that there wasn’t enough variety in the breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abbas

Liked: Cleanliness, property conditions & facilities
Clean room, very nice staff and location is good.
Stayed 1 night in Dec 2025

8/10 Good

fasihuddin

Stayed 3 nights in Dec 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
The room was clean and all the staff was extremely courteous. The cleaning and service staff on floor four was very nice and hard working. The hotel is well located and it has fantastic views of the entire masjid complex from the horizon restaurant on the top floor. The breakfast is good value
Stayed 3 nights in Nov 2025

6/10 Okay

Raziuddin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Julfikar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier hotel for your stay at Medina. No complaints
Stayed 6 nights in Nov 2025

10/10 Excellent

Yasat

Stayed 2 nights in Nov 2025

10/10 Excellent

Tufail, houston

Stayed 2 nights in Nov 2025

6/10 Okay

Rayan

Liked: Staff & service
I recently stayed at your hotel in Madina. The location is excellent, and the property itself has great potential. staff is very friendly, and I really enjoyed the breakfast buffet and dinner. However, the room maintenance needs improvement. The bathroom had a loose shower door, later they fixed it after few requests and the exhaust system was not strong enough to remove the odor. Because of this, the smell from the bathroom would spread into the room. I’m sharing this feedback so it can be addressed for future guests. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

MAMADOU, Lawrenceville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The view of the masdjid an-nabawi Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Zaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Tanvir

Liked: Cleanliness, property conditions & facilities
Great hotel, spacious rooms and great service. Best location on the south side hotels
Stayed 2 nights in Nov 2025

8/10 Good

abdul

Liked: Cleanliness, staff & service, amenities
Everything was good but hotel is kinda old
Stayed 5 nights in Nov 2025

8/10 Good

Syed

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, literally next to the Masjid. Mall with food court is right across the street.
Stayed 4 nights in Nov 2025