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Country Inn & Suites by Radisson, Lubbock, TX

2.5-star property
5806 Interstate 27, Lubbock, TX 1-855-201-7819

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3.0 out of 5
See all 10 Travelocity Reviews

"Nice hotel great staff pool heater needs to be fixed but other than that great hotel. " More

By a verified traveler on Mon 29 Jan 2018

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Lubbock hotel

In Lubbock

Within 3 miles (5 km) of this Lubbock hotel, you'll find Clapp Park and Science Spectrum. OMNI Theater and McPherson Cellars Winery are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 64 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Feb 4 - Feb 5

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Kitchenette (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking (2 Queenbed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Lubbock, TX ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Lubbock, TX

Everyone (4) Couples (2) Family (7)
2 out of 5
Dirty....caulk around bathtub was dirty and moldy. Same with the shower curtain. Beds were lumpy, hard and uncomfortable. Breakfast.....lady working NEVER wore gloves, yogurt was room temperature, no fruit, waffle maker was dirty. Elevator sounded like it was going to fall apart. Socks were filthy after just walking across the carpet. Clerk working when we checked in was very nice....that was the only redeeming quality.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 23, 2019 by Mikes

We apologize that your stay was disappointing and are addressing the issues that you provided to us. We trust that these problems will not occur again

5 out of 5
Very nice, clean, staff was very helpful. would stay again.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Mikes

We are pleased that you stay was great. We hope to see you again soon

1 out of 5
The room was not clean & the bathroom was disgusting

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 24, 2019 by mikes

I apologize that your room was not cleaned properly. I have discussed this with our housekeeping department to make sure a similar situation does not occur

1 out of 5
Upon check in.. the front desk clerk made me wait while she carried on a phone conversation with someone else... then the room was disgusting.. the bathroom old and nasty looking... there was a ROACH on its back spinning and kicking by our table this morning at breakfast and breakfast was nasty.. the outside of the hotel was nasty.. needed landscaping.. pressure washing.. we’ve stayed at comfort INN and suites before and it has been pleasant but this was just terrible..

Posted by on Jun 30, 2019

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5 out of 5
Staff were very helpful. I was able to have a late checkout w/ no problems.

Posted by on Mar 3, 2019

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4 out of 5
Nice hotel great staff pool heater needs to be fixed but other than that great hotel.

Posted by on Jan 29, 2018

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Comment from Hotel Management

Jan 29, 2018 by Roshan

Thanks for those awesome words. We are currently corking on that pesky heater and hope to have it up reall soon

2 out of 5
When we arrived and stepped out of our cars it stunk like cow poo all over that area. When we got to the room it wasn't what we expected at all! So that was very very very disappointing. Beds were super uncomfortable, pool area wasn't nice, room was pretty beat up and so was the bathroom.

Posted by on Aug 4, 2017

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Comment from Hotel Management

Aug 22, 2017 by Customer Care

Thank you for your feedback. We sincerely apologize for the multiple issues you've encountered at that time regarding the pool, the cleanliness of the hotel and the condition of your room. Your comments will be shared with the hotel management for improvements and we hope you will give us the chance to welcome you back so we may ensure your visit is nothing short of excellent.

4 out of 5

Very pleasant experience!

Pros: Pool, hot tub, breakfast, staff, aquarium, clean rooms
Cons: More patience by the housekeeping staff with late risers.
Location: Right across from the inn are low-income housing units, and I was a little uncomfortable. But it seemed secure and once in the hotel, I felt safe.
We checked into the Country Inn late on Friday night and were pleased to hear that the pool stayed open until 11:00. Our 5-year-old granddaughter would have been awfully disappointed if her swim time was cut short! We were on the second floor and found out that the elevators were down, so we had to use the stairs all weekend. Having recently had knee surgery, this was very painful for me. Our room was very clean and we were pleased with the cleanliness of the pool and hot tub, as well. My only complaint in the room was that it only had one sink. A sink outside the bathroom where the fridge and microwave were would have been very helpful. Travelling from the west, we had to cross time zones, and we slept later, so the fact that breakfast lasted until 10:30 was great for us! Our little one loved the two-sided aquarium and spent lots of time watching the fish and turtles. Each night we picked out a book from the hotel's bookcase to take up to the room and read. That was a nice touch. The only other negative thing was being asked about three times every morning if we were ready for the housekeeping crew,

Posted by on May 10, 2016

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1 out of 5

Very poorly upkeep and it's a dirty hotel!

Did not like the area that the hotel was in but luckily nothing happen to our car! The hotel didn't seem that old but it was very poorly taken care of. Would never stay at the place again!

Posted by on Aug 1, 2015

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5 out of 5

wndetful plce

These people go above and beyond all the time. Mike and the rest of the crew love their work. Rooms are spotless and pkenty of foid at breakfast. Will def stay here again.

Posted by , from San Antonio, TX on Oct 2, 2013

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About the Country Inn & Suites by Radisson, Lubbock, TX

Location 5806 Interstate 27, Lubbock, TX 79404

Property Features

Country Inn & Suites by Radisson, Lubbock, TX offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters). Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Country Inn & Suites by Radisson, Lubbock, TX. Self parking is free. This Lubbock hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Lubbock, TX (LBB-Preston Smith Intl.) (16.3 km / 10.2 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Lubbock, TX offers 64 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Hotel Names

  • Country Inn Lubbock
  • Country Lubbock
  • Country Inn Carlson Lubbock
  • Country Carlson Lubbock
  • Country Inn & Suites by Radisson, Lubbock, TX Hotel
  • Country Inn & Suites by Radisson, Lubbock, TX Lubbock
  • Country Inn & Suites by Radisson, Lubbock, TX Hotel Lubbock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.