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"The lady that was at the desk when we checked in was awesome. She was very friendly. When we asked for a recommendation for someplace to eat she immed ... " More

By a verified traveler on Mon 03 Jan 2022

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Hotel Description

Hotel with 1 indoor pools, connected to a shopping center in Lubbock

Close to airport

Within 3 miles (5 km) of this Lubbock hotel, you'll find Clapp Park and Spectrum & OMNI Theater. Buddy Holly Statue and West Texas Walk of Fame and Blue Light Live are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$65* Per night/room Sep 5 - Sep 6

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Kitchenette (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Lubbock, TX ratings based on 13 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Lubbock, TX

Everyone (4) Couples (2) Family (10)
2 out of 5
Staff was fair. However rooms where dirty, There where no towels, soap, or other basic toiletries. Pull out sleep sofa mattress have blood stains all over. Bloody towel in cabinets.

Posted by on Feb 21, 2022

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1 out of 5
the bed was horrible the shower felt like you were going to break thru the floor on the ground floor...cracks in the walls and 2 hour breakfast window sucks

Posted by on Jan 7, 2022

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5 out of 5
The lady that was at the desk when we checked in was awesome. She was very friendly. When we asked for a recommendation for someplace to eat she immediately had a couple of suggestions. We went with her suggestion and had a great meal. She was VERY friendly.

Posted by on Jan 3, 2022

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4 out of 5
No breakfast offered due ot covid. Failed to have any towels in the room. Had to ask for them. Other than those two issues, it was a nice hotel. I would stay there again.

Posted by on Aug 16, 2021

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1 out of 5
The room we stayed in was not the cleanest, and the bathroom had rust in the sink and tub

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 10, 2021 by Guest Service Representative

We apologize for the lack of cleanliness in your room and have spoken to our housekeeping and maintenance staff to try to make sure the rooms are right.

2 out of 5
Dirty....caulk around bathtub was dirty and moldy. Same with the shower curtain. Beds were lumpy, hard and uncomfortable. Breakfast.....lady working NEVER wore gloves, yogurt was room temperature, no fruit, waffle maker was dirty. Elevator sounded like it was going to fall apart. Socks were filthy after just walking across the carpet. Clerk working when we checked in was very nice....that was the only redeeming quality.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 23, 2019 by Mikes

We apologize that your stay was disappointing and are addressing the issues that you provided to us. We trust that these problems will not occur again

5 out of 5
Very nice, clean, staff was very helpful. would stay again.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Mikes

We are pleased that you stay was great. We hope to see you again soon

1 out of 5
The room was not clean & the bathroom was disgusting

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 24, 2019 by mikes

I apologize that your room was not cleaned properly. I have discussed this with our housekeeping department to make sure a similar situation does not occur

1 out of 5
Upon check in.. the front desk clerk made me wait while she carried on a phone conversation with someone else... then the room was disgusting.. the bathroom old and nasty looking... there was a ROACH on its back spinning and kicking by our table this morning at breakfast and breakfast was nasty.. the outside of the hotel was nasty.. needed landscaping.. pressure washing.. we’ve stayed at comfort INN and suites before and it has been pleasant but this was just terrible..

Posted by on Jun 30, 2019

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5 out of 5
Staff were very helpful. I was able to have a late checkout w/ no problems.

Posted by on Mar 3, 2019

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About the Country Inn & Suites by Radisson, Lubbock, TX

Location 5806 Interstate 27, Lubbock, TX 79404

Property Features

Country Inn & Suites by Radisson, Lubbock, TX offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters). A library, barbecue grills, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Lubbock, TX. Self parking is free. This Lubbock hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Lubbock, TX offers 64 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Country Inn Lubbock
  • Country Lubbock
  • Country Inn Carlson Lubbock
  • Country Carlson Lubbock
  • Country Inn & Suites by Radisson, Lubbock, TX Hotel
  • Country Inn & Suites by Radisson, Lubbock, TX Lubbock
  • Country Inn & Suites by Radisson, Lubbock, TX Hotel Lubbock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.