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La Quinta Inn & Suites by Wyndham Lubbock North

2.5-star property
5006 Auburn St, Lubbock, TX 1-855-201-7819

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3.9 out of 5
Good!
See all 18 Travelocity Reviews

"We were very pleased with our stay. We especially liked the fact that there were luggage carts available to get our items to the room. Nice breakfas ... " More

By a verified traveler on Tue 17 Apr 2018

Points Of Interest

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Hotel Description

Hotel near Museum of Texas Tech University in Lubbock

In Lubbock

Your stay at this North by Northwest hotel places you within 3 miles (5 km) of Museum of Texas Tech University and National Ranching Heritage Center. Also, Lubbock Heart & Surgical Hospital is within half a mile (1 km) and Alamo Drafthouse Cinema is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Tempur-Pedic beds, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$67* Per night/room Dec 15 - Dec 16

Deluxe Suite, 1 King Bed, Non Smoking (Deluxe Family Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 1 King Bed, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 1 King Bed Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham Lubbock North ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Lubbock North

Everyone (6) Business (1) Family (4)
5 out of 5
The rooms where very clean. Breakfest was good and good services

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by FOM daniella

Thank you for your feedback it is very important to us. We are very happy to know you enjoyed your stay here with us.This is the kind of experience we strive for with all our guest's. We look forward to seeing you in the future please have a wonderful day

5 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 24, 2019 by FOM

Thank you for your feedback it is very important to us we are extremely happy to know you had a good experience here with us this is the kind of experience we wanted you to have we hope to see you soon thank you please have a wonderful day.

5 out of 5

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 6, 2019 by Daniella FOM

Thank you for your feedback it is very important to us. We are glad you enjoyed your stay with us. We look forward to seeing you again in the future please have a wonderful day.

5 out of 5
Great personnel! I ended getting upgraded to a king size bed.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Maria G

Thank you for staying with us. We do appreciate you very much.

5 out of 5
Everthing was great, staff was very nice and helpful. Only thing, tv needs less sport channels.

Posted by on Feb 23, 2019

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Comment from Hotel Management

Feb 25, 2019 by Edna M

Thank you for your feedback. I will share your comments with our staff. Thank you for staying with us.

4 out of 5

A night in Lubbock

Pros: The room and the luggage carts
Cons: One of the rooms near us had two dogs that barked for two hours which required me to go to the front desk to let the desk person know.
Location: Proximity to the freeway was great providing us the ability to get on the road quickly.
We were very pleased with our stay. We especially liked the fact that there were luggage carts available to get our items to the room. Nice breakfast.

Posted by , from Minneapolis, MN on Apr 17, 2018

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Comment from Hotel Management

Jun 5, 2018 by Ashley Cash, GM

Dear Dickie, I am so glad to hear that you had a great overall stay with us. I am sorry to hear that your neighbors pets were a bit of a bother and that our team member at the front desk could be of assistance. Thank you,

2 out of 5

Facility and workforce lacking - Don't stay here!

Pros: Nothing other than convenient location near family.
Cons: I think my experience explains the problem. There is some serious plumbing issues that need to be addressed with this facility. Staff indifferent!
Planned a 3-4 night stay in Luboock. First evening experienced backed up toilet and barely any water flow through faucets. Called front desk and they put in a maintenance order. Day two, after being out all day, came back. Toilet barely flushed. Filled to rim and over the course of 5 minutes emptied. No improvement on water pressure/flow. Night 2, fire alarm was triggered at 4:45 AM. Alarm only sounded about 15 seconds, but enough to ruin any remainder of sleep. Day 3, again after being out all day returned to a dirty room at 8:30 PM. No room service was performed. Again called front desk and the night clerk brought fresh towels and toiletries. Also was good about removing soiled/damp towels from room. After the third night with little to no plumbing improvement we checked-out, Complained to the front desk manager and she reviewed my complaint log. Actually, she was the same desk person that took my Night 1 backed up plumbing complaint. She again made a maintenance request and offered me a $40 credit on a $270 bill. Will never visit this facility again. Too many competing hotel properties along the 289 loop.

Posted by , from Dallas, TX on Feb 9, 2018

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Comment from Hotel Management

Mar 8, 2018 by Ashley

I am terribly sorry for the inconveniences you experienced. More importantly the way that we dropped the ball to meet your basic expectations. I assure you that we will work on improving this with our team. If there is anything else we can do to assist you please let me know. Thank You Ashley Cash

1 out of 5

This place is not accommodating

Pros: It was convenient to our Wedding location
Cons: They could be more accomodating
Location: N/A
My family and I arrived at 4 pm and had an hour to get ready for a wedding, but to our surprise the young lady working the front desk said the room was not ready because they are operating with only one washing machine and the sheets are not clean. I said I don't need beds, we need a place to get ready, please let us check in. She added that the room was not clean. I asked how long it would be. She replied, 1 hour or more. The parking lot was almost empty, so I asked her if there is another room where we can get ready. She said no, but offered us the Lobby bathroom! I then sat down and began to look for an alternate motel. She said that I would need to cancel with Experian, because they billed me. ( I booked through Travelocity!) Needless to say, our special day was ruined..

Posted by , from San Angelo on Mar 22, 2017

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Comment from Hotel Management

Mar 27, 2017 by LQ Customer Care

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care

4 out of 5

One night. As expected.

Pros: Mattress
Cons: Better TV and programming
Location: Not much, it is Lubbock
Room was clean, good mattress. No complaints. The shower doesn't pack much punch, but what would you expect from a hotel.

Posted by on Feb 5, 2016

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1 out of 5
Pros: Staff is extremely friendly.
Cons: cleanliness
The staff is super nice, but our room was not cleaned, the toilet was stopped up and the breakfast is terrible. Poorly managed hotel.

Posted by on Sep 7, 2015

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About the La Quinta Inn & Suites by Wyndham Lubbock North

Location 5006 Auburn St, Lubbock, TX 79416

Property Features

La Quinta Inn & Suites by Wyndham Lubbock North offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. There are 3 meeting rooms available. The business-friendly La Quinta Inn & Suites by Wyndham Lubbock North also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Lubbock hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Lubbock, TX (LBB-Preston Smith Intl.) (14.7 km / 9.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

La Quinta Inn & Suites by Wyndham Lubbock North offers 109 air-conditioned accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.