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Tru by Hilton Lubbock Southwest

2.5-star property
6407 62nd Street, Lubbock, TX 1-855-201-7819
4.4 out of 5
Excellent!
See all 8 travelocity Reviews

"I had only one bad thing happen and it wasn't any fault of the hotel, but they did fix the problem quickly. " More

By a verified traveler on Tue 22 Mar 2022

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Lubbock hotel

Close to airport

You'll be within half a mile (1 km) of Texas Water Rampage and 2 miles (3 km) of Ballet Lubbock with a stay here. West End Center and South Plains Mall are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Aug 24 - Aug 25

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Lubbock Southwest ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Lubbock Southwest

Everyone (5) Family (2)
5 out of 5
Nice room

Posted by on May 6, 2022

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4 out of 5
I had only one bad thing happen and it wasn't any fault of the hotel, but they did fix the problem quickly.

Posted by on Mar 22, 2022

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5 out of 5

Posted by on May 16, 2021

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4 out of 5

Posted by on Apr 20, 2021

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4 out of 5
Nice and clean place to stay. Very close to lots of great food places😊

Posted by on Jan 16, 2021

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3 out of 5
Found hair (long) in the bathtub and in the water faucet. Shower courts not very clean.

Posted by on Jan 31, 2020

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5 out of 5
Staff is so friendly the room was great very clean. We will definitely be staying there again!

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 23, 2019 by Nick

Thank you so much for the 5 Stars!!!

5 out of 5
Everything and everyone was so nice. The property was new and well done. Love the bright lights and clean lines. I only had one problem, I found it difficult to squeeze the soap and lotion containers. I’m older and have poor hand grip and found it very difficult to obtain to solutions from these containers. Other than that all things regarding this property were great.

Posted by on May 11, 2019

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Comment from Hotel Management

Jun 10, 2019 by GM

Thanks for staying with us at the Tru by Hilton Lubbock Southwest. We created this brand with guests like you in mind, so we luv to hear that you enjoyed your stay. We invite you to follow us on Facebook, Twitter and Instagram at @TrubyHilton about our exciting new brand. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! With Tru Spirit,

About the Tru by Hilton Lubbock Southwest

Location 6407 62nd Street, Lubbock, TX 79424

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Free self parking is available. This Lubbock hotel is smoke free.

  • 98 guestrooms or units
  • Built in 2019
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Lubbock Southwest Hotel
  • Tru Hilton Hotel
  • Tru Hilton Lubbock Southwest
  • Tru Hilton
  • Tru by Hilton Lubbock Southwest Hotel
  • Tru by Hilton Lubbock Southwest Lubbock
  • Tru by Hilton Lubbock Southwest Hotel Lubbock

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.