Tru by Hilton Lubbock Southwest

2.5 star property
Enjoy the outdoor pool at this Lubbock hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool
Snack bar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
6407 62nd Street, Lubbock, TX, 79424
  • Water Rampage
    ‪15 min walk‬
  • South Plains Mall
    ‪3 min drive‬
  • Texas Tech University
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lubbock

Close to airport.Within 2 miles (3 km) of this Lubbock hotel, you'll find Water Rampage and Ballet Lubbock. West End Center and South Plains Mall are also within 3 miles (5 km).

What's nearby

  • Water Rampage - 15 min walk - 0.8 miles
  • South Plains Mall - 3 min drive - 2.4 miles
  • Lubbock Christian University - 5 min drive - 4.0 miles
  • Covenant Lakeside Hospital - 5 min drive - 5.1 miles
  • Texas Tech University - 8 min drive - 6.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive

About this property

Tru by Hilton Lubbock Southwest

Enjoy the outdoor pool at this Lubbock hotel
Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Parking is available for a fee.

This Lubbock hotel is smoke free.

  • 98 guestrooms or units
  • Built in 2019
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Elevator
  • No smoking on site
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.99 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

How close is Tru by Hilton Lubbock Southwest to the airport?

Tru by Hilton Lubbock Southwest is 13.4 mi (17-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

Does Tru by Hilton Lubbock Southwest have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Lubbock Southwest.

Does Tru by Hilton Lubbock Southwest offer free breakfast?

Tru by Hilton Lubbock Southwest offers free on-the-go breakfast every day.

Is there a casino at Tru by Hilton Lubbock Southwest?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Lubbock Southwest?

Free parking is not available at this hotel. Self parking is available for USD 3.99 per day.

Does Tru by Hilton Lubbock Southwest have a pool?

Tru by Hilton Lubbock Southwest features an outdoor pool.

Does Tru by Hilton Lubbock Southwest have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Lubbock Southwest to downtown Lubbock?

Tru by Hilton Lubbock Southwest is 6.4 mi away from Lubbock.

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 841 reviews
Rating 8 - Good. 198 out of 841 reviews
Rating 6 - Okay. 102 out of 841 reviews
Rating 4 - Poor. 52 out of 841 reviews
Rating 2 - Terrible. 38 out of 841 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kristen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Out of the 2 elevators they have, one was not working. The breakfast was small and the pancake maker was out of service. We will not be back.
Stayed 2 nights in May 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, rooms have laminate flooring, that’s a plus in my opinion. Customer service is helpful.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Carroll

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sulekha

Liked: Staff & service, amenities, property conditions & facilities
Very pleasant staff, substantial breakfast. The room was very clean and we had a nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brandyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful room was clean and inviting food was decent!
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Toby

NO FREE PARKING

The hotel over was okay. I’ve stayed here several times due to the affordability. But there’s always been room for improvements. This stay I was particularly shocked when I arrived and was told I needed to pay for parking when the booking advertised free parking. My issue is not the decision to charge for parking but the false advertising that the hotel offers free parking and then slaps you with the fee at check in.
Stayed 2 nights in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Felix

Traveled with partner
Disliked: Amenities
We always stay at Tru when traveling and this was the worst by far! Nothing was stocked as far as water and snacks that are normally available for customers. We had to leave to go get water and other things needed when they should have been available at the desk service area. No fire pits outside so we were cold while hanging out outdoors. The shower walls had hair stuck all on the walls YUCK! I was very disappointed in this location for Tru!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to perfect

I don't have a lot to say about Tru hotels, because they are basically perfect. The only thing I noticed in our room is that the lamp for the workspace was missing, and the staff was surprised, and said they would fix that. I should have just gone downstairs to work, because the lounge area is roomy, comfortable, and quiet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great management and front desk service. No bad complaints at all. Keep all your staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Inez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heaven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Stayed 1 night in Mar 2025

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

amy

Stayed 2 nights in Feb 2025