City center stay
Within 2 miles (3 km) of this well-placed hotel, you'll find Texas Tech University and University Medical Center. Also, Covenant Lakeside Hospital is within half a mile (1 km) and United Spirit Arena is within 2 miles (3 km).
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, business center, and free airport shuttle. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.
WiFi, satellite TV
Boasting spring water baths, the 112 guestrooms also offer WiFi and sitting areas. TVs come with satellite channels, and other amenities include hydromassage showerheads and free local calls.
Apr 8, 2021 by Manager
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Aug 19, 2019 by Manager
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our location and your comments about our breakfast. We appreciate you taking the time to share your experience.
Aug 12, 2019 by Manager
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Jul 8, 2019 by Manager
Know that your voice is of tremendous importance to us and we value your comments about our view and room. Guest comments such as yours help us to continuously improve. Thank you for your business.
May 21, 2019 by Manager
On behalf of our entire staff, we thank you for your business and for rating your experience.
May 11, 2019 by Manager
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room and clerk. I hope you will return to enjoy a memorable and exceptional experience.
Mar 3, 2019 by GiGi
Dear Valued Guest Thank you for your recent visit. We appreciate your feedback and will forward this information to management. We hope to see you on your next visit and allow us the opportunity to make your next stay a better and enjoyable experience. Thank You
Apr 4, 2019 by Manager
It was our priviledge to earn your business and we hope to host you again on your next trip.
Due to COVID-19, this property’s food and beverage options may be limited.
SureStay Plus Hotel by Best Western Lubbock Medical Center offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 1640 square feet (152 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. The business-friendly SureStay Plus Hotel by Best Western Lubbock Medical Center also features a vending machine, laundry facilities, and RV/bus/truck parking. Self parking is free. This Lubbock hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , RV, bus, truck parking
SureStay Plus Hotel by Best Western Lubbock Medical Center offers 112 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Satellite television is provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.