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"Friendly customer service. Nice room. " More

By a verified traveler on Tue 23 Nov 2021

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Hotel Description

Hotel near Buddy Holly Center in Lubbock

In Lubbock

You'll find Buddy Holly Center and Clapp Park within 3 miles (5 km) of this hotel. OMNI Theater and Science Spectrum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Enjoy the spa tub and free perks like buffet breakfast and free self parking. A business center, free WiFi in public areas, and express check-in are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 64 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77* Per night/room Feb 3 - Feb 4

Family Suite, 2 Queen Beds, Non Smoking (No Pets in room type;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Lubbock Windsor Inn ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Lubbock Windsor Inn

Everyone (7) Family (2)
5 out of 5
Friendly customer service. Nice room.

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 24, 2021 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

3 out of 5
Very dustt

Posted by on May 10, 2021

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Comment from Hotel Management

May 12, 2021 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

5 out of 5
The breakfast was hot and great. did not find anything wrong.

Posted by , from Lubbock,Texas on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

2 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Manager

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

4 out of 5
They were remodeling the hotel and it was clean and new inside Some little defects like loose tiles and sink not draining

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Manager

Know that your voice is of tremendous importance to us and we value your comments about our sink and remodeling. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

5 out of 5

this was not the first time I stayed at this Hotel

Pros: cleanness
the woman that booked me in, was terrible, she told me she had to charge me 100 per room in case I damaged it, I told her I never damage property and that have never been charged this ridiculous fee. Now I have a pending charge on my credit card 200 extra dollars. I called her, she said it would probably be removed in seven business days, that is a long time to be waiting. She said. IF I left the room as I found it. I have never been charged this fee, I don't know if she charged it because of my race, in any case YOU will not see me ever again at your hotel no matter how clean it is.

Posted by , from San Antonio on May 18, 2018

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Comment from Hotel Management

May 18, 2018 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

5 out of 5

Pleasantly Surprised

Pros: renovated on the inside, exceptionally clean, great staff
I was pleasantly surprised. The hotel was not much to look at from the outside, but inside it was nicely renovated and the hotel room was exceptionally clean. The breakfast bar was fully stocked and the food was tasty. The staff were also friendly and helpful. I would stay there again.

Posted by , from Houston on Apr 5, 2017

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4 out of 5

Stopped for a quick night while driving through

Cons: We were placed in a handicapped room. The bathroom isnt the best for non handicapped couple. Next time, would ask to be moved.
Location: great mexican restuarant very close. El charro
We just stayed one night. Room was nice and comfortable. I was impressed by the breakfast. There were all the dry continental type foods. But the hot eggs, sausage and waffles were good! i was thinking that was worth the quick night stay. thanks.

Posted by , from denver on Apr 14, 2016

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2 out of 5

Don't stay on the first floor, too loud!

Pros: nothing to note about
Location: It is about 10 minute from the airport and about 5 minutes from the city but not so close to anything else.
I had booked my room 2 weeks ago but checked in late in the evening. They first gave me a room on second floow at the end of the hall, which was apparently a smoking room even though the front desk staff insisted that all rooms are non smoking. They then gave me the handicapped room on the first floor, which was not insulated and I could hear all night everything going on in the lobby and all foot steps in the room on 2nd floor. Otherwise the room I stayed was clean, amenities ok. But given this experience I would rather try somewhere else!

Posted by , from Burke, VA on Mar 27, 2015

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4 out of 5

Good place to stay

Pros: Free breakfast, Close restaurants, Free Internet
Stayed for business but this would also be good place to stay for pleasure.

Posted by , from Cleveland, TX on Dec 6, 2012

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About the Best Western Plus Lubbock Windsor Inn

Location 5410 Interstate 27, Lubbock, TX 79404

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Lubbock Windsor Inn offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Best Western Plus Lubbock Windsor Inn also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Lubbock hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Lubbock Windsor Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Lubbock
  • Best Western Lubbock Windsor
  • Best Western Lubbock Windsor Inn
  • Best Western Plus Lubbock
  • Best Western Plus Lubbock Windsor
  • Best Western Plus Lubbock Windsor Inn
  • Lubbock Best Western
  • Best Western Lubbock Windsor Hotel Lubbock
  • Plus Lubbock Windsor Lubbock
  • Best Western Lubbock Windsor Hotel
  • Best Western Plus Lubbock Windsor Inn Hotel
  • Best Western Plus Lubbock Windsor Inn Lubbock
  • Best Western Plus Lubbock Windsor Inn Hotel Lubbock

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.