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"I was pleasantly surprised. The hotel was not much to look at from the outside, but inside it was nicely renovated and the hotel room was exceptionall ... " More

By a verified traveler on Wed 05 Apr 2017

Hotel Description

Hotel near Buddy Holly Center in Lubbock

In Lubbock

Within 3 miles (5 km) of this hotel, you'll find Buddy Holly Center and Science Spectrum. OMNI Theater and Clapp Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Enjoy the spa tub and free perks like buffet breakfast and free self parking. A business center, free WiFi in public areas, and express check-in are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 64 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room Nov 7 - Nov 8

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Queen Beds, Non Smoking (No Pets in room type;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Lubbock Windsor Inn ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Lubbock Windsor Inn

Everyone (6)
2 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Manager

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

4 out of 5
They were remodeling the hotel and it was clean and new inside Some little defects like loose tiles and sink not draining

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Manager

Know that your voice is of tremendous importance to us and we value your comments about our sink and remodeling. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

5 out of 5

this was not the first time I stayed at this Hotel

Pros: cleanness
the woman that booked me in, was terrible, she told me she had to charge me 100 per room in case I damaged it, I told her I never damage property and that have never been charged this ridiculous fee. Now I have a pending charge on my credit card 200 extra dollars. I called her, she said it would probably be removed in seven business days, that is a long time to be waiting. She said. IF I left the room as I found it. I have never been charged this fee, I don't know if she charged it because of my race, in any case YOU will not see me ever again at your hotel no matter how clean it is.

Posted by , from San Antonio on May 18, 2018

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Comment from Hotel Management

May 18, 2018 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

5 out of 5

Pleasantly Surprised

Pros: renovated on the inside, exceptionally clean, great staff
I was pleasantly surprised. The hotel was not much to look at from the outside, but inside it was nicely renovated and the hotel room was exceptionally clean. The breakfast bar was fully stocked and the food was tasty. The staff were also friendly and helpful. I would stay there again.

Posted by , from Houston on Apr 5, 2017

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4 out of 5

Stopped for a quick night while driving through

Cons: We were placed in a handicapped room. The bathroom isnt the best for non handicapped couple. Next time, would ask to be moved.
Location: great mexican restuarant very close. El charro
We just stayed one night. Room was nice and comfortable. I was impressed by the breakfast. There were all the dry continental type foods. But the hot eggs, sausage and waffles were good! i was thinking that was worth the quick night stay. thanks.

Posted by , from denver on Apr 14, 2016

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2 out of 5

Don't stay on the first floor, too loud!

Pros: nothing to note about
Location: It is about 10 minute from the airport and about 5 minutes from the city but not so close to anything else.
I had booked my room 2 weeks ago but checked in late in the evening. They first gave me a room on second floow at the end of the hall, which was apparently a smoking room even though the front desk staff insisted that all rooms are non smoking. They then gave me the handicapped room on the first floor, which was not insulated and I could hear all night everything going on in the lobby and all foot steps in the room on 2nd floor. Otherwise the room I stayed was clean, amenities ok. But given this experience I would rather try somewhere else!

Posted by , from Burke, VA on Mar 27, 2015

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4 out of 5

Good place to stay

Pros: Free breakfast, Close restaurants, Free Internet
Stayed for business but this would also be good place to stay for pleasure.

Posted by , from Cleveland, TX on Dec 6, 2012

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5 out of 5

Very comfortable beds. The room had a microwave and refrigerator and was very clean.

Pros: Free breakfast, Quiet
Cons: Nothing close
A very comfortable room at an affordable rate. The beds were very comfy and the room was clean.

Posted by , from Kerrville TX on Jun 28, 2012

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1 out of 5

There are much better hotels in town

Pros: Free breakfast, Free Internet
Cons: the room was not as advertised, the staff was rude
We wanted a romantic get away and they stated they had rooms with jacuzzi's in them. When we get to the room we find a bathroom to the right as you walk in. No shower no tub. Odd, but maybe it's in another part of the suite. Yep it sure was. In the living room of the suite, right next to the sofa!!!! There was nothing in the room to seperate the shower from the entire room. The room was no bigger than a standard room...where was this jacuzzi they are so proud of that we specifically wanted. Oh there it is. It's a whirlpool tub...not a jacuzzi. I'm 5ft tall...it was too small for me to even get into. On night one we were charged a cleaning fee. That we understood due to something we did. But ummm the maid stole from our room!! On night 2 the toliet stopped flushing. They don't have a maintenance person, but they are more than willing to bring you a plungger. The front desk was constantly calling waking DF when I told them I would have him contact them. Overall it was a horrible experience. Next time we will just stay at the Best Western Palms and skip the need for the jacuzzi. BEWARE if you stay here.

Posted by , from Texas on Jul 11, 2011

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4 out of 5

Have stayed here many times

Pros: Free breakfast, Quiet, pet friendly
We have used this hotel many times personally and for business...In 2007 we had to actually stay here for about a week while some plumbing work was being done in our home...they were very accommodating to us (and our little 6 lb chihuahua)...and we have also used them for out-of-town agents that would come to training at our district office in Lubbock...I would recommend them to anyone...

Posted by , from San Antonio TX on Feb 8, 2011

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About the Best Western Plus Lubbock Windsor Inn

Location 5410 Interstate 27, Lubbock, TX 79404

Property Features

Best Western Plus Lubbock Windsor Inn offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. Best Western Plus Lubbock Windsor Inn also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Lubbock hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lubbock, TX (LBB-Preston Smith Intl.) (16.5 km / 10.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Lubbock Windsor Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Lubbock hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Lubbock
  • Best Western Lubbock Windsor
  • Best Western Lubbock Windsor Inn
  • Best Western Plus Lubbock
  • Best Western Plus Lubbock Windsor
  • Best Western Plus Lubbock Windsor Inn
  • Lubbock Best Western
  • Best Western Lubbock Windsor Hotel Lubbock
  • Plus Lubbock Windsor Lubbock
  • Best Western Lubbock Windsor Hotel
  • Best Western Plus Lubbock Windsor Inn Hotel
  • Best Western Plus Lubbock Windsor Inn Lubbock
  • Best Western Plus Lubbock Windsor Inn Hotel Lubbock

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Lubbock-Hotels-Best-Western-Plus-Lubbock-Windsor-Inn.h574472-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.