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Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

4.5-star property
Cabo Pacifica S/N, Cabo San Lucas, BCS 1-855-201-7819

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4.1 out of 5
Very good!
See all 39 Travelocity Reviews

"Excellent service by the staff. " More

By a verified traveler on Tue 24 Aug 2021

Points Of Interest

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Hotel Description

4.5-star beachfront property near Marina Cabo San Lucas

Beachfront retreat

With a stay at this Pedregal property, you'll be within 2 miles (3 km) of Quivira Golf Club and 6 miles (10 km) of Marina Cabo San Lucas. The Arch and Lover's Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a golf course, and a full-service spa. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 2 outdoor pools and free perks like continental breakfast and valet parking.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 154 guestrooms offer thoughtful touches like free minibar items and pillow menus. Other amenities include free WiFi, furnished balconies or patios, and TVs with satellite channels.

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$393* Per night/room Sep 29 - Sep 30

Deluxe Room, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Towers Ocean View Suite with Butler Service

Bed Count 1 King Bed Maximum Occupancy 3 Max

Towers Deluxe Ocean View Room with Butler Service

Bed Count 1 King Bed Maximum Occupancy 2 Max

Towers Private Pool Suite with Butler Service

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only ratings based on 39 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

Everyone (16) Couples (15) Family (5)
5 out of 5
Excellent service by the staff.

Posted by , from ROSENBERG on Aug 24, 2021

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Comment from Hotel Management

Sep 8, 2021 by General Manager

We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.

2 out of 5
Our flight was cancelled by one day. Arrived a day late with no compensation. Had two twin beds instead of a king. Was downgraded the first night to a lesser room with a king, with no compensation. Front desk Staff was extremely rude! Almost no activities. Poolside bar/grill closed at 5:00 pm. Won’t return!

Posted by on Jul 9, 2021

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Comment from Hotel Management

Jul 11, 2021 by General Manager

I am sorry to learn about your perception of the service received from our team, I will ensure that your thoughts are shared within the team as a reminder that we must deliver on each and every guest’s expectations that visit the hotel. Whenever any dissatisfaction is encountered, we encourage our guests to contact the manager on duty to address these matters and to offset these difficulties. We thank you for your feedback and hope that you will give us another opportunity to host you once again.

2 out of 5
The hotel is beautiful but definitely the service makes me not want to go back. From the minute we walked in we felt unwelcome. After we found our way to the lobby went thru a mediocre check in, we were handed a list of reataurants and advised to make reservations. We decided to do so, come to find out everything was booked and all the places on the list were extra charge. From 4 days we were there there was not one day where a towel was available. We would make it to the pool earlier every day hoping to get one that day and never got lucky enough. Having to wait for a tab every time you ask for even water is a waste of time and made lines so long every time. We were lost half of the time and when asked for directions or advise were given a i dont know response. As simple as where do we find our room, we were told just walk to the right... never told go down so many floors then up again... it was just dissapointing. Any little thing was an inconvenience it felt like. One bar was included on your not so all inclusuve package yet the one next to it that had the exact same drinks was extra charge. Im hearbroken and feel robbed from our first and last los Cabos experience.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by General Manager

We at Pueblo Bonito Pacifica want to make sure that we provide the best environment for the perfect vacation. We apologize for any inconvenience you felt. We take the concerns and suggestions of our guests seriously. and have followed up with the case stated in your review.We hope to have another chance to welcome you back to be able to prove our superior service to you.

5 out of 5
The resort is amazing, the suite, service, and property was great. The staff is very helpful and attentive. We loved the drinks and food as well. We also got the private dinner which was well worth the additional cost. Would definitely recommend Pacifica to anyone looking to stay in Cabo.

Posted by on Feb 26, 2021

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Comment from Hotel Management

Feb 27, 2021 by General Manager

Thank you so much for taking the time to describe your overall experience and for choosing Pueblo Bonito Pacifica. We look forward to welcome you back to our peaceful paradise very soon

3 out of 5
The location on the beach. My room wasn’t great. There wasn’t any hot water, I forgot my blow dryer and the one that they provided was broken, my TV wasn’t working.

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 8, 2021 by Miguel Vargas

We ensure you that your comments and experience are being shared with the management. We apologize for the disappointment you may have had. We remain at your service.

2 out of 5
Disappointed I will never go back, I felt that the hotel was not worth the money I paid for.

Posted by , from Phoenix on Dec 2, 2020

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Comment from Hotel Management

Dec 2, 2020 by Miguel Vargas

Your comments are very important for us and it will help us to improve and offer you an outstanding service on your next stay with us. Please accept our apologies for the inconveniences you experienced. We treat all feedback with the utmost seriousness and have noted your comments. We would like to follow up directly with you, I deeply apologize we did not meet your expectations on this occasion and hope that this will not deter you from staying with us in the future.

3 out of 5

Posted by on May 29, 2020

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Comment from Hotel Management

Jun 16, 2020 by General Manager

Thank you very much for taking the time to leave us your rating. We truly hope that in the future you would give us the opportunity to welcome you once again, to be able to provide a 5 star service.

5 out of 5
I have food allergies and the staff in all of the restaurants were very accommodating. All of the staff was very helpful and so so friendly!

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 23, 2020 by General Manager

We are so happy that you had a positive experience, and that you enjoyed your time spent with us. It was our pleasure having you as our guests and we hope to see you again soon.

5 out of 5
This was our second fabulous stay at the Pacifica! It will not be our last! Fabulous food, excellent staff, beautiful property, what’s not to love here! We will be counting the days until our return! Love the Moore’s from Missouri!

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 16, 2020 by General Manager

Our goal is to make memories for our guests and we are happy that we succeeded in doing so for you. We will be sure to share your feedback with the entire team. We look forward to welcoming you back soon I am positive that we will exceed your expectations.

5 out of 5
It was one of the most amazing places we have stayed at and we travel a lot. We say we never travel back to the same place because there are too many things to see in the world, but this is one resort we would go to again. Ernesto should be very, very proud of his well trained staff that go out of their way to accommodate every guest. Thank you again!

Posted by , from Los Angeles on Jan 11, 2020

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Comment from Hotel Management

Jan 11, 2020 by General Manager

Thank you very much for taking the time to leave us your review. We truly hope that in the future you would give us the opportunity to welcome you back once again.

About the Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

Location Cabo Pacifica S/N, Cabo San Lucas, BCS 23450

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis lessons

Lessons/classes/games
  • Dancing
  • Yoga

Not included

  • Tennis lessons
  • Tennis racquets
  • Windsurfing
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Yoga classes/lessons included
  • Windsurfing not included
  • Tennis rackets not included
  • Dancing classes/lessons included
  • Taxes included
  • Tennis lessons not included
  • 24-hour room service
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included

Property Features

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Summer fun is a breeze at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a steam room. You'll have access to the outdoor pool at a partner property. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 154 guestrooms or units
  • 5 levels
  • 6 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 5802 sq ft of conference space
  • 539 sq m of conference space
  • Built in 2005
  • Continental breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only offers 154 accommodations, which are accessible via exterior corridors and feature free minibar items and video-game consoles. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.

Siempre - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Pescados - Overlooking the ocean and pool, this restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.

Aire - This beach restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Bocados - Overlooking the pool, this coffee shop serves breakfast, lunch, and dinner.

Horizons - This beachfront theme restaurant specializes in international cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Armonia Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (roundtrip)
  • Airport shuttle fee per child: MXN 500 (one-way), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pueblo Bonito Pacifica Inclusive-Adult Only Cabo San Lucas
  • Pueblo Bonito Pacifica Resort Spa All Inclusive Adult Only
  • Pueblo Bonito Pacifica Inclus

You should know

  • Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.