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5.0 out of 5

"the Women at the front desk during checkin were the best. Over the top customer service. " More

By a verified traveler on Sat 19 Jan 2019

Hotel Description

3.5-star romantic hotel near Mission of San Jose

Downtown San Jose del Cabo stay

With a stay at this Downtown San Jose del Cabo hotel, you'll be within half a mile (1 km) of Mission of San Jose and 2 miles (3 km) of Puerto Los Cabos. Puerto Los Cabos Golf Course and Little Beach are also within 3 miles (5 km).

Award-winning

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and express check-in are also on offer.

Free WiFi, comfy beds

The 18 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include furnished balconies or patios, sitting areas, and flat-screen TVs with cable channels.

Suite, 1 Bedroom (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa Natalia Boutique Hotel ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa Natalia Boutique Hotel

Everyone (5) Couples (1)
5 out of 5

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Nathalie Buchler & Team

Thank you for your review and we are happy to know you enjoyed your recent experience at our 'Casa'. Look forward to welcome you back in a near future!

5 out of 5

Posted by on Mar 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by nathalie

Thank you so much for giving your experience at Casa Natalia & Mi Cocina a 5 out of 5 points... We all hope to welcoming you again very soon! Nathalie Buchler & Staff

5 out of 5
the Women at the front desk during checkin were the best. Over the top customer service.

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 22, 2019 by nathalie

Thank you so much for choosing Casa Natalia for your stay in the Cabo area and we are very happy you enjoyed your experience with us! Happy you got a good service from our Front Desk! Hope to see you again very soon at Casa Natalia! Muchos Saludos Nathalie Buchler & Staff

5 out of 5

Nice hotel on city plaza

Location: Lots of shops and art galleries nearby as well as the plaza stage where various performances take place.
We really liked the hotel. It was a little difficult to find as we didn’t have GPS and many of the streets don’t have signs. Once we got there, the staff was very friendly and helpful. The environment is quiet and esthetically pleasing. The oysters and accompanying sauces from the oyster bar were great and the shrimp from the bar menu was delectable. Our room was spacious and the attached patio provided a private outdoor space to sit and read or relax in a hammock. Our only complaint was the king bed was a little on the firm side for our liking. We would definitely stay at this hotel again.

Posted by on Mar 8, 2018

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Comment from Hotel Management

Mar 9, 2018 by nathalie

Thank you so much for your lovely comments about your experience staying at Casa Natalia and discovering also our Mi Cocina Restaurant... Happy you enjoyed our historic town and what it offers! For the beds..some people love the firm beds...and some find them hard...but next time we can put you a special matress over so it feels softer... Hope to see you again very soon and thank you so much for giving us your feedback! Until then...Saludos! Nathalie Buchler & Staff

5 out of 5
Very nice experience, staff was friendly and helpful.

Posted by on Jul 20, 2017

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Comment from Hotel Management

Jul 26, 2017 by Nathalie Buchler & Staff

Thank you for your feedback and for sharing your experience with others. We are happy to know you enjoyed your experience at our 'Casa'. Look forward to welcome you back in a near future!

5 out of 5

Very comfortable boutique hotel

Pros: Pretty, clean, helpful staff, nice location, good breakfast
Location: It is in the very center of town, close to shopping, restaurants, and the art district, which is very nice, especially on Thursday nights
My husband and I stayed at Casa Natalia for 4 nights: we loved it. It is very comfortable, clean, pretty, and is located in the very center of San Jose del Cabo. The breakfast was included in our rate: it was very good and cooked to order. One morning we had to leave for a tour before the breakfast service started, and they went out of their way to have something ready for us to eat at the bar. We plan to go back as they have special rates for returning guests, which I am sure are many!

Posted by on Nov 28, 2015

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Comment from Hotel Management

Jan 19, 2016 by vivian

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

A lovely hotel

Pros: Close restaurants, Free Internet, Quiet
The room was wonderful, really a studio apartment without a kitchen. Queen bed, living room area, all tile bath with sunken shower, and garden patio overlooking the courtyard complete with string hammock and cafe table for two. The staff was incredibly friendly and helpful, and the food was delicious and relatively reasonably priced. My wife also liked the new, since December 2011, jewelry store off the lobby, which she says has some very unique items.

Posted by , from New Jersey, USA on Mar 23, 2012

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Comment from Hotel Management

Dec 19, 2016 by nathalie@casanatalia.com

It has been a while but always nice to read nice comments like yours and that you enjoy what we are doing here at our 'Casa' so our guest feel happy and welcomed. Hope to welcoming you again soon! Saludos Nathalie Tenoux

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the romantic Casa Natalia Boutique Hotel. The hotel can provide concierge services and wedding services. Free self parking is available. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 3.5-star San Jose del Cabo hotel.

  • 18 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Onsite shopping
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Casa Natalia Boutique Hotel offers 18 accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.

Mi Cocina & Baja Oyster - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.

Palapa Bar - This restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Massages
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 16 per person (approximately)
  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 30 for check-in between 1:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Housekeeping fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Natalia
  • Casa Natalia Hotel
  • Casa Natalia San Jose Del Cabo
  • Hotel Casa Natalia
  • Hotel Casa Natalia San Jose Del Cabo
  • Hotel Natalia
  • Natalia Hotel
  • Casa Natalia Hotel San Jose del Cabo
  • Casa Natalia Los Cabos/San Jose Del Cabo
  • Casa Natalia
  • Casa Natalia Hotel Jose Cabo
  • Casa Natalia Boutique Hotel Hotel
  • Casa Natalia Boutique Hotel San Jose del Cabo
  • Casa Natalia Boutique Hotel Hotel San Jose del Cabo

You should know

  • Casa Natalia Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Children 13 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Casa Natalia Boutique Hotel is listed in the 2015 Condé Nast Traveler Top 100 List.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.