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4.5 out of 5

"Very friendly and helpful staff " More

By a verified traveler on Mon 03 Jan 2022

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Hotel Description

4-star hotel near Citadel Outlets, connected to a shopping center

In suburbs

You'll find Citadel Outlets and Commerce Casino within a 15-minute walk of this Los Angeles hotel. The Bicycle Casino and California State University-Los Angeles are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Free wired Internet, cable TV

The 201 guestrooms have TVs with cable channels and offer free wired Internet and room service. Other amenities include WiFi, premium bedding, and coffee/tea makers.

Standard 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$144* Per night/room Jan 27 - Jan 28

Standard 2 Dbls nonsmoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King nonsmoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Non Smoking (Treat Yourself)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Los Angeles - Commerce ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Los Angeles - Commerce

Everyone (7) Family (2) Other (1)
5 out of 5
Very friendly and helpful staff

Posted by , from SEOUL on Jan 3, 2022

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Comment from Hotel Management

Jan 4, 2022 by Hanh Huynh- Front Desk

Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking! We sincerely appreciate your feedback, your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and we look forward to welcoming you back to our hotel in the not too distant future!

5 out of 5
Recently renovated and lovely! The restaurant/bar had a lot of people and very lively-lots of TV’s to watch sports, the wait staff was excellent and the Turkey Club sandwich was delicious! A great hotel!

Posted by , from Buckeye on Oct 20, 2021

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Comment from Hotel Management

Oct 24, 2021 by Hanh Front Desk

Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Commerce to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

5 out of 5

Posted by , from Mount Vernon on Oct 3, 2021

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5 out of 5

Posted by on Jun 10, 2019

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5 out of 5
Clean, close to shops, and Los Angeles , we come every year

Posted by on May 5, 2019

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Comment from Hotel Management

May 24, 2019 by K Escoto - General Manager

We are happy to hear that our location fits your needs and you enjoyed your stay with us. We appreciate your business every year and look forward to having you back as our guest in the near future.

5 out of 5

Nice Hotel

Hotel was very nice - food was good, staff was friendly. Only thing that showed its age was the elevators ...but it was nice otherwise.

Posted by on Dec 4, 2017

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5 out of 5

Above and beyond

At breakfast they provided a decent selection of food. I am a lover of waffles, however, because of diabetes I am limited on my carb intake. I asked the server if they had sugar free syrup so I could at enjoy a waffle. She looked in back and found none. Later, I went to the front desk and asked if in the future they could provide sugar free syrup for the waffles and pancakes. I explained to Hannah, who was working the desk about diabetes, and how being able to enjoy a waffle on occasion would be a treat with limiting the carbs with sugar free syrup. She asked which room I was staying in and had a bellhop go retrieve sugar free syrup for me and had it waiting in my room for breakfast the next day. Hannah is so wonderful to have taken care of that for me....

Posted by on May 23, 2017

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2 out of 5
The hotel had issues from the moment I walked in. I waited over 20 minutes to get checked in, their computer system was down. Once in my room I was unable to use safety box since they weren't programmed to be used. Their ice machines were broken, I tried several floors and none of them were working. The experience at this hotel was terrible. I'm not planning on returning to this hotel and I would most definitely not recommend it to others.

Posted by , from Los Angeles on Mar 20, 2017

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4 out of 5

Nice hotel near the Citadel Outlets

Overall great experience. The best experience during my stay was calling for room service. In prior experiences, this was an area they lacked but have seemed to ace it now. The delivery of food was brought to me before the quoted time, the food was still hot and delicious, they provided a coffee carafe instead of a single small 8oz cup, and the customer service during this process was top notch.

Posted by , from San Diego on Mar 8, 2017

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4 out of 5

Nice hotel near the outlets

I expected more for the price. I have stayed in nicer hotels with free WIFI, this hotel charges even thought they say free. But overall it was ok since I really didn't spend much time there only to sleep.

Posted by , from F.G on Jan 30, 2017

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About the DoubleTree by Hilton Los Angeles - Commerce

Location 5757 Telegraph Rd, Los Angeles, CA 90040

Property Features

DoubleTree by Hilton Los Angeles - Commerce offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 5640 square feet (524 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Los Angeles - Commerce. A free area shuttle within 2 mi is available. Self parking is free. This 4-star Los Angeles hotel is smoke free.

  • 201 guestrooms or units
  • 7 levels
  • 5640 sq ft of conference space
  • 524 sq m of conference space
  • Built in 1991
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Commerce Station (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle within 2 mi
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Los Angeles - Commerce offers 201 accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

DoubleTree by Hilton Los Angeles - Commerce has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Commerce DoubleTree
  • DoubleTree Commerce
  • DoubleTree Commerce Los Angeles
  • DoubleTree Hilton Commerce
  • DoubleTree Hilton Commerce Los Angeles
  • DoubleTree Hilton Los Angeles Commerce
  • DoubleTree Hilton Los Angeles Hotel Commerce
  • DoubleTree Los Angeles Commerce
  • Hilton Commerce
  • Hilton DoubleTree Commerce
  • DoubleTree Hilton Los Angeles Commerce Hotel
  • DoubleTree by Hilton Los Angeles Commerce
  • DoubleTree by Hilton Los Angeles - Commerce Hotel
  • DoubleTree by Hilton Los Angeles - Commerce Los Angeles
  • DoubleTree by Hilton Los Angeles - Commerce Hotel Los Angeles

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.