"Everyone was extremely nice. Room service was actually pretty quick. " More

By a verified traveler on Tue 15 May 2018

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Hotel Description

4-star hotel near Los Angeles Forum

Oceanside stay

Your stay at this LAX Area hotel places you within 6 miles (10 km) of Los Angeles Forum and Loyola Marymount University. Manhattan Beach Pier and Hollywood Park Casino are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 4 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Free WiFi, comfy beds

Featuring conveniences like washers/dryers and coffee/tea makers, the 613 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, 24-hour room service, and free newspapers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$116 per night

Room, 1 King Bed, Non Smoking (FEATURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Los Angeles - International Airport ratings based on 75 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Los Angeles - International Airport

Everyone (39) Family (2)
5 out of 5
They have everything a traveler needs with the right team of people doing it right

Posted by on Feb 13, 2019

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2 out of 5
Shuttle service is a disaster-no specific location provided for PU and horrible service on both ends. Dropped us off at the wrong hotel and had to wait for shuttle to CP. Inflated prices for everything, terrible water pressure, dysfunctional alarm clock, no coffee creamer, only a single small bottle of fresh drinkable water, no tissue in room other than bath. Only good thing about the experience was Tomas, the porter, who was excellent. If you promoted him to hotel manager, it couldn't be worse

Posted by on Feb 10, 2019

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5 out of 5
Easy to get to from LAX, friendly staff, super clean comfortable room!

Posted by on Feb 3, 2019

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3 out of 5
Shiuttle drivers were helpful. Check in was great. The room was not luxurious but simple and clean. Noise from the airport was high. All in all OK. What we needed for an overnight between flights.

Posted by on Jan 30, 2019

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5 out of 5
Great hotel, well priced, and friendly staff. Hotel is easily accessible to the airport, rental cars and other major roads. Love the Beekman 1802 toiletry products that are provided!! The staff even provided a little welcome kit including ear plugs for those who are bothered by the planes/other noises.

Posted by on Jan 18, 2019

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4 out of 5

Posted by on Jan 17, 2019

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2 out of 5
Quite a few of the staff are rude. Making the stay unwelcoming. Food in hotel is highly overpriced for low quality food that is not cooked right. I got sick after dining there. Everything can be heard through the walls. Tub was dirty with rings when I arrived. There were mold spots in parts of bathroom and sheets and towels had stains. Forget ordering room service in morning. I tried to order room service and had to leave a voicemail. I did not get a call back until over 45 minutes after I called several times. Overall unsatisfied with stay. For the cost, I expected better quality and service with a smile.

Posted by , from Colorado springs, co on Jan 16, 2019

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Comment from Hotel Management

Jan 19, 2019 by IC

I would like to offer my sincere apology regarding your less than perfect experience with overall arrival experience. This situation is extremely concerning and I will make sure to work with my operation team to address your concerns. Once again my accept my sincere apologies regarding your recent experience at Crowne Plaza Los Angeles Airport. Thank you again for contacting us and allowing me the opportunity to rectify this incident

5 out of 5
Nice hotel. Close to the airport. Minimal airport noise. Shuttle bus to and from the airport is nice.

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 16, 2019 by IC

Thank you for taking the time to share your recent stay at the Crowne Plaza Los Angeles Airport. It was our pleasure to have you as our guest. We value your patronage and we hope to see you again soon!

4 out of 5
Room air conditioning set too high, too cold. Shuttle service first day terrrible, had to wait two hours for shuttle. Got in late from 11:25 pm till 1;15 . norepeated calls from many of us were not addressed. Night manager appologized and give us a coupon for free breaakfast, I rather have the two hours back. These things happen, I've worked in the business. Staff was nice.

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 19, 2019 by IC

Please accept my sincerest apologies for the conditions described in your review. There is certainly no excuse so I will not try to offer one. I can assure you that we are focused on continually improving everything about the hotel and I do hope that you will give us another chance. Thanks for your patronage and we hope to see you again soon!

5 out of 5
Very convenient location for my trip -- right next to the airport. Hotel, including room, cleanliness was great. I'd stay there again.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 9, 2019 by IC

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon!

About the Crowne Plaza Los Angeles - International Airport

Location 5985 W Century Blvd, Los Angeles, CA 90045

Property Features

Crowne Plaza Los Angeles - International Airport offers its guests an outdoor pool and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Los Angeles - International Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 613 guestrooms or units
  • 13 levels
  • 4 dining venues
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1984
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (1.5 km / 0.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Crowne Plaza Los Angeles - International Airport offers 613 air-conditioned accommodations with washers/dryers and complimentary newspapers. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Washer and dryer
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Landings - This restaurant specializes in American cuisine and serves breakfast and brunch. A children's menu is available. Open daily.

Century Taproom - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Boulevard Market Cafe - This Cafe specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Yokoso Sushi Bar - This sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Get energized in the fitness center equipped with state of the art treadmills, stationary bikes, stair climbers, and free weights. Located on the third floor and requires your room key for access.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2:30 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards for all bookings. Cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25.00 and USD 25.00 for adults, USD 16.00 and USD 16.00 for children (approximately)
  • Self parking fee: USD 28.00 per night (in/out privileges)
  • Valet parking fee: USD 33.00 per day (in/out privileges)
  • Extended parking fee: USD 15.50 per night
  • Late check-out fee: USD 200.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel
  • Crowne Plaza Hotel Los Angeles International Airport
  • Crowne Plaza Los Angeles International Airport
  • Crowne Plaza Lax

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.