10/10 Excellent
Sachi
Jan 6, 2026
Liked: Cleanliness, staff & service
Overall, it was a positive experience, and the staff were all friendly. They greeted us even when we’re just passing by or even when we’re not necessarily intending to do so ourselves. That was a small gesture, but a very friendly and kind one as an indicator to pay attention to the guests. The housekeeping was dealt with in a timely manner upon request.
Here are some of my reviews, and they are solely for what could be improved:
1) Parking
Valet parking was $60 a day, which I found uneconomical (though I hadn’t compared to other parking options in the area, so I am not certain if it's reasonably priced or not).
2) Noise from the room above
The floor/ceiling is (or I assume) very thin that we could hear every step of the person upstairs, which was not desirable (although it might depend on who and how people walk).
3) Housekeeping
On the 1st night, the body soap bottle was almost empty while shampoo and conditioner were full - we requested the full bottle the following night, and they brought it to us right away. There were no hand towels (we simply assumed that they didn't provide them). Then we later noticed that they forgot to leave hand towels on the 1st night, as we were provided after room making on the 3rd night. The housekeeper came and did all except that the used glasses were left on the table as well as the empty body soap bottle in the bathroom(?); the coffee maker (Keurig) was possibly broken, so the coffee was lukewarm...
Sachi
Stayed 3 nights in Dec 2025