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Best Western Ontario Mills Mall

Property class: 2.5
Ontario hotel, connected to a shopping center in Arena District area

Choose dates to view prices

Photo gallery for Best Western Ontario Mills Mall

A hotel entrance with a covered area, palm trees, and a clear sky.
A spacious lobby with a tiled floor, a sofa, a dining area, and a large window.
Reception
A hotel room with a bed, a desk, a chair, a sofa, a lamp, and a painting on the wall.
An outdoor patio with Adirondack chairs and a fire pit, surrounded by a stone wall and a building with multiple windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪5 min walk‬
  • Place, Toyota Arena
    ‪15 min walk‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪5 min drive‬

Room options

View all photos for Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

A hotel room with a large bed, a desk, a chair, a lamp, and a telephone.

Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

A hotel room with a large bed, a desk, a chair, a lamp, and a telephone.

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A bathroom with white tiled walls, a shower with a handheld showerhead, a grab bar, a bench with towels, and a toilet with a grab bar.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a microwave, a coffee maker, and a mini fridge.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

A hotel room with a large bed, a television, a desk, a chair, and a dresser.

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

A hotel room with a large bed, a desk with a chair, a television, and a dresser.

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Ontario

Heart of Ontario.With a stay at this Arena District hotel, you'll be within half a mile (1 km) of Ontario Mills Shopping Mall and 2 miles (3 km) of Toyota Arena. Scandia Amusement Park and Cucamonga-Guasti Regional Park are also within 3 miles (5 km).

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.1 miles
  • iFLY Indoor Skydiving - Ontario - 5 min walk - 0.3 miles
  • Toyota Arena - 15 min walk - 0.8 miles
  • Ontario Convention Center - 6 min drive - 3.5 miles
  • Honda Center - 47 min drive - 42.6 miles

Getting around

  • Rancho Cucamonga Station - 10 min drive
  • Ontario Intl. Airport (ONT) - 13 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪In-N-Out Burger - ‬5 min walk
  • ‪Rainforest Cafe - ‬11 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬4 min walk

About this property

Best Western Ontario Mills Mall

Ontario hotel, connected to a shopping center in Arena District area
Best Western Ontario Mills Mall offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. The business-friendly Best Western Ontario Mills Mall also features multilingual staff, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Ontario hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 797 sq ft of conference space
  • 74 sq m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Best Western Ontario Mills Mall offers 105 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Pool
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  • Breakfast included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

How close is Best Western Ontario Mills Mall to the airport?

Best Western Ontario Mills Mall is 3.2 mi (13-min drive) away from the Ontario Intl. Airport (ONT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on Sep 17, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ontario Mills Mall have an airport shuttle?

Airport shuttle services are not available at Best Western Ontario Mills Mall.

Does Best Western Ontario Mills Mall offer free breakfast?

Best Western Ontario Mills Mall offers free full breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Ontario Mills Mall?

No, there is no casino at this hotel.

What time is check-in at Best Western Ontario Mills Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 30 (subject to availability).

Is there free parking at Best Western Ontario Mills Mall?

This hotel offers free self parking.

Does Best Western Ontario Mills Mall have a pool?

Best Western Ontario Mills Mall features an outdoor pool.

Does Best Western Ontario Mills Mall have a spa?

There are no spa services available at this hotel.

How close is Best Western Ontario Mills Mall to downtown Ontario?

Best Western Ontario Mills Mall is 5.5 mi away from Ontario.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 678 reviews
Rating 8 - Good. 133 out of 678 reviews
Rating 6 - Okay. 53 out of 678 reviews
Rating 4 - Poor. 26 out of 678 reviews
Rating 2 - Terrible. 21 out of 678 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, amazing staff, clean, comfortable, great location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Good place to stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large and bed was very comfortable. Breakfast was ok. Definitely will stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always great when I stay at this property no complaints at all.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Llulisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay it was a good experience. My husband and I had a good time for our first getaway together.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well decorated. Breakfast was good. We liked the proximity to Ontario Mills Mall
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Very comfortable and well-maintained hotel. Check-in was smooth and the service was excellent.”
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very comfortable and spotless. Excellent breakfast. Perfect location close to Ontario Mills Mall and freeways. Very friendly staff. My friends and I totally enjoyed our short stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability & Cleanliness
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Stephen D

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay. Staff was nice and the bed was great!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Richard

It's a quick walk to Ontario Mall other than that I can't say anything
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room was clean and the AC worked fine.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Lucio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room everything A+ highly recommended would stay again soon :)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms excellent staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

RODRIGO

Liked: Cleanliness, amenities, property conditions & facilities
the staff was great, and overall it was really good. would stay again here without any doubt.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Saffore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Excellent staff. Quiet and conveniently.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Alfredo

Liked: Cleanliness, staff & service
Elevator was not working and I was on the third floor. After coming back late to my room it was a slight inconvenience. But room was clean and AC ran cold.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Michael Anthony

Liked: Cleanliness, amenities
Soild stay for my work trip
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Tim

Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here. Very convenient location.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the buliding was good
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and nice hot tub and pool. In a convenient location in Ontario and by the mall and airport. I would definitely recommend.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Berlina

Liked: Cleanliness, property conditions & facilities
Very clean peaceful environment
Stayed 1 night in Feb 2026

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