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4.2 out of 5

"First time here. There was bedbugs in my room. The front desk guy stated he was the only one here and could not help. So I could hardly sleep, The nex ... " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

3-star hotel near Ontario Convention Center

Near the airport

A stay at this hotel places you within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Toyota Arena. Ontario Mills Shopping Mall is within 6 miles (10 km) and Claremont McKenna College is within 9 miles (15 km).

Business services

This hotel features a restaurant, a spa tub, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free Internet, refrigerators

The individually furnished guestrooms offer free WiFi, free wired Internet, and free newspapers. Entertainment options include flat-screen TVs with cable channels, while sitting areas and refrigerators provide the conveniences of home. Housekeeping is available on request.

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Mar 21 - Mar 22

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Ontario Airport ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Ontario Airport

Everyone (12) Business (1) Couples (3) Family (7)
5 out of 5

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 18, 2021 by CY

We are happy if you are happy! Look forward to seeing you again!

4 out of 5

Posted by on Jun 8, 2020

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Comment from Hotel Management

Jun 10, 2020 by front desk

hope you enjoyed your stay :)

3 out of 5
First time here. There was bedbugs in my room. The front desk guy stated he was the only one here and could not help. So I could hardly sleep, The next day I was switched to another room. Since I been here no one has cleaned my room. Very poor service.

Posted by , from California on Jun 2, 2020

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Comment from Hotel Management

Jun 6, 2020 by Front Desk

Please contact us as soon as possible.

5 out of 5
We were greeted with an extremely friendly and caring staff. The hotel is well run and very clean. Our room was very comfortable and spacious. Great price for this quality of service.

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 23, 2020 by Holiday Inn

Thank you for staying with us!

5 out of 5
Great room. Great price. Great breakfast choices.

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 8, 2020 by Holiday Inn Ontario Airport

Thank you for the feedback! We would like to thank you once again for choosing the Holiday Inn Ontario airport. We hope to see you again soon!

5 out of 5
This is close to the airport, making it less stressful to catch a flight

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 23, 2020 by Holiday Inn

Thanks for staying with us!

5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 26, 2020 by Alyssa

Thank you for leaving a review and thank you for staying with us! Have a great day2.

4 out of 5

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 17, 2020 by Alyssa

Thank you for staying with us. We hope to see you back very soon ! :-)

5 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 7, 2019 by Alyssa

Thank you for the review! We are pleased to see you enjoyed your time with us. Hope to see you back soon! Happy Holidays!

4 out of 5

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 3, 2019 by alyssa

Thank you for the review! If there is anything we can do better next time please do not hesitate to let us know. We value your loyalty and await your next arrival. Have a great day!!

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5000 square feet (450 square meters). A spa tub, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Ontario Airport. Free self parking is available. This 3-star Ontario hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (3.9 km / 2.4 mi)
  • Train station: Ontario Station (4.9 km / 3.1 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Holiday Inn Ontario Airport offers 180 accommodations with safes and complimentary newspapers. These individually furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Landings Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ice skating nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel ONTARIO AIRPORT
  • Holiday Inn ONTARIO AIRPORT
  • ONTARIO AIRPORT Holiday Inn
  • Holiday Inn Ontario Airport Hotel
  • Ontario Holiday Inn
  • Holiday Inn Ontario Airport Hotel Ontario
  • Ontario Airport Ontario
  • Holiday Inn Ontario Airport Hotel
  • Holiday Inn Ontario Airport Ontario
  • Holiday Inn Ontario Airport Hotel Ontario

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.