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Holiday Inn Ontario Airport, an IHG Hotel

3-star property
2155 E. Convention Center Way, Ontario, CA 1-855-201-7819
3.8 out of 5
Good!
See all 27 travelocity Reviews

"The outlets wouldn't hold adapter in place so couldn't charge electronics comfortably. No ventilation in the bathroom. Breakfast was limited and diffe ... " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

3-star hotel near Ontario Convention Center

Near the airport

A stay at this hotel places you within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Toyota Arena. Ontario Mills Shopping Mall is within 6 miles (10 km) and Claremont McKenna College is within 9 miles (15 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

The individually furnished guestrooms offer free WiFi, free wired Internet, and free newspapers. Entertainment options include flat-screen TVs with cable channels, while sitting areas and refrigerators provide the conveniences of home. Housekeeping is available on request.

Standard Room, 1 King Bed (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room May 22 - May 23

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (2 Bed, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Ontario Airport, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Ontario Airport, an IHG Hotel

Everyone (12) Couples (4) Family (10)
3 out of 5
The outlets wouldn't hold adapter in place so couldn't charge electronics comfortably. No ventilation in the bathroom. Breakfast was limited and different than what I'm used to but the food was delicious. The staff was very friendly.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 30, 2022 by Roman from Guest Services

Good Evening! Thank you for taking the time to write about your recent stay. We would like to apologize for this inconvenient stay. We will take note of your situation and will work on making our hotel more accommodating. We are glad to hear that you had a wonderful interaction with our front desk staff. we hope you will give us a second chance to make it right. We look forward to seeing you soon. Thank you for choosing Holiday Inn Ontario Airport!

1 out of 5

Posted by on Dec 15, 2021

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5 out of 5
Room was fantastic.

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 18, 2021 by Karina from Guest Services

Hi Nanci! We are so happy to hear that your room was fantastic! We hope to see you again soon (:

4 out of 5
Was disappointed there was no continental breakfast. But it was clean and pleasant - Checking in and out was very easy.

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 3, 2021 by Karina from Guest Services

I am glad to hear that check in and out was seamless and smooth for you! Also very happy to hear that you enjoyed your room! We hope to see you again soon

5 out of 5

Posted by on Aug 4, 2021

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1 out of 5
This hotel is awful. My room was smoked in. It smelled terrible. It was dirty. Barely had hot water. Room was dirty water trickled out of the shower. I’d rather sleep outside.

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jun 28, 2021 by Guest Services

Thanks for your feedback, we will be addressing your concerns

2 out of 5
• Check-in not so friendly • Shower curtain & rod completely fell off when trying to close the curtain • Loud surrounding guests & music that woke us up at 1:30 - indefinitely

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by Jerilyn

Thank you for staying with us. I will share your concerns with management.

4 out of 5
all was ok

Posted by on Apr 6, 2021

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Comment from Hotel Management

May 17, 2021 by Jerilyn

Thank you for staying here at the Holiday Inn Ontario Airport.

5 out of 5

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 18, 2021 by CY

We are happy if you are happy! Look forward to seeing you again!

4 out of 5

Posted by on Jun 8, 2020

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Comment from Hotel Management

Jun 10, 2020 by front desk

hope you enjoyed your stay :)

About the Holiday Inn Ontario Airport, an IHG Hotel

Location 2155 E. Convention Center Way, Ontario, CA 91764

Property Features

Holiday Inn Ontario Airport, an IHG Hotel offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (450 square meters). The business-friendly Holiday Inn Ontario Airport, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Ontario hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2012
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Ontario Station (4.9 km / 3.1 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Holiday Inn Ontario Airport, an IHG Hotel offers 180 accommodations with safes and complimentary newspapers. These individually furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

Landings Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Ice skating nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 20 for adults, USD 8 and USD 20 for children (approximately)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel ONTARIO AIRPORT
  • Holiday Inn ONTARIO AIRPORT
  • ONTARIO AIRPORT Holiday Inn
  • Holiday Inn Ontario Airport Hotel
  • Ontario Holiday Inn
  • Holiday Inn Ontario Airport Hotel Ontario

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.