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Holiday Inn Ontario Airport, an IHG Hotel

3-star property
2155 E. Convention Center Way, Ontario, CA 1-855-201-7819
3.8 out of 5
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See all 21 travelocity Reviews

"The Staff, Litzie and Veronica were super nice, the cleanliness of the property and room nice, I’d been in Ontario several times and ALWAS choose this ... " More

By a verified traveler on Sun 24 Sep 2023

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Hotel Description

3-star hotel near Ontario Convention Center

Near the airport

A stay at this hotel places you within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Toyota Arena. Ontario Mills Shopping Mall is within 6 miles (10 km) and Victoria Gardens is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and perks like free self parking.

Standard Room, 1 King Bed (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Oct 1 - Oct 2

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (2 Bed, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Ontario Airport, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Ontario Airport, an IHG Hotel

Everyone (9) Couples (4) Family (4)
5 out of 5
The Staff, Litzie and Veronica were super nice, the cleanliness of the property and room nice, I’d been in Ontario several times and ALWAS choose this Hotel, so thanks everyone.

Posted by on Sep 24, 2023

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5 out of 5
The staff were all excellent in their customer service, even at 5am

Posted by on Sep 19, 2023

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4 out of 5
I did not use anything on the property other than my room. My room was clean when I checked in and my wishes to not be disturbed while there was granted.

Posted by on Jul 16, 2023

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5 out of 5
Dining options limited without a car. Otherwise great!

Posted by on Jun 16, 2023

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5 out of 5

Posted by , from Littleton on Apr 23, 2023

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5 out of 5
Bathroom had a mild mildewy smell. A couple pieces of furniture were a bit banged up.

Posted by on Mar 3, 2023

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1 out of 5
Check in person knew absolutely nothing about the area. Could I explain to me how the heating cooling system worked. And cannot explain how the TV system works. The card that had the channels was completely inaccurate

Posted by on Feb 5, 2023

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5 out of 5
Clean and staff was friendly!

Posted by on Jan 13, 2023

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Comment from Hotel Management

Jan 16, 2023 by Roman from Guest Services

Good Morning Vanessa, thank you for taking the time to tell us about your recent stay. We are pleased to hear that you had a wonderful stay. We look forward to seeing you soon. Thank you for choosing Holiday Inn Ontario Airport!

2 out of 5
$150 incidental fee. Clerk never present or on mobile device and not engaged with customers. First room had security issues.

Posted by on Dec 27, 2022

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Comment from Hotel Management

Jan 3, 2023 by Roman from Guest Services

Good Evening Courtenay,We would like to thank you for taking the time to provide us feedback regarding your stay. On behalf of Holiday Inn Ontario Airport, we would like to apologize for the inconvenience. Your check-in experience will be documented as this is not acceptable behavior. Here at Holiday Inn Ontario Airport we strive for guest satisfaction. We would love the opportunity to make it right. We encourage you to contact our property at (909)212-8000. Thank you for Choosing Holiday Inn Ontario Airport!

4 out of 5
It smelled really nice and it was super clean

Posted by on Oct 7, 2022

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Comment from Hotel Management

Oct 10, 2022 by Andrea

Nakisha,We hope you visit us again soon!

About the Holiday Inn Ontario Airport, an IHG Hotel

Location 2155 E. Convention Center Way, Ontario, CA 91764

Property Features

Holiday Inn Ontario Airport, an IHG Hotel offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 5000 square feet (450 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Ontario Airport, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Ontario Station (4.9 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Holiday Inn Ontario Airport, an IHG Hotel offers 180 accommodations with safes and complimentary newspapers. These individually furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

Landings Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Ice skating nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Ontario Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8–20 for adults, and USD 8–20 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel ONTARIO AIRPORT
  • Holiday Inn ONTARIO AIRPORT
  • ONTARIO AIRPORT Holiday Inn
  • Holiday Inn Ontario Airport Hotel
  • Ontario Holiday Inn
  • Holiday Inn Ontario Airport Hotel Ontario

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.