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Normandie Hotel

2.5 star property
Hotel near Hyde Park in London

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Photo gallery for Normandie Hotel

Exterior
Lobby
Lobby
Standard Double Room, Ensuite | 1 bedroom
Restaurant

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
96 Sussex Gardens, Paddington, London, England, W2 1UH
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | 1 bedroom

Triple Room, Ensuite

  • 150 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | 1 bedroom

Standard Double Room, Ensuite

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | 1 bedroom

Single Room, Ensuite

  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | 1 bedroom

Standard Twin Room, Ensuite

  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 8 min walk - 0.4 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Oxford Street - 3 min drive - 1.1 miles
  • Buckingham Palace - 5 min drive - 1.7 miles
  • Piccadilly Circus - 6 min drive - 1.9 miles

Getting around

  • Paddington Underground Station - 5 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Mihbaj - ‬5 min walk
  • ‪The Heron - ‬3 min walk
  • ‪It's All Greek to Me - ‬3 min walk
  • ‪Fountains Abbey - ‬3 min walk

About this property

Normandie Hotel

Hotel near Hyde Park in London
Normandie Hotel offers its guests multilingual staff. A computer station is on site and WiFi is free in public spaces.

This London hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • No smoking on site
Normandie Hotel offers 14 accommodations.

Languages

Bulgarian, English, Greek, Russian

Similar properties

Front of property - evening/night

Royal Cambridge Hotel

  • Free WiFi
  • Parking available
  • Business services
  • Housekeeping
3.5 out of 5, Good, 1,002 reviews
$81 nightly
The price is $98
Aug 17 - Aug 18
Total includes taxes and fees
Royal Cambridge Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Accessibility

  • No elevator

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London

Frequently asked questions

How close is Normandie Hotel to the airport?

Normandie Hotel is 11.5 mi (50-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Normandie Hotel have an airport shuttle?

Airport shuttle services are not available at Normandie Hotel.

Does Normandie Hotel offer free breakfast?

Normandie Hotel does not offer free breakfast.

Is there a casino at Normandie Hotel?

No, there is no casino at this hotel.

What time is check-in at Normandie Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Normandie Hotel?

Free parking is not available at this hotel.

Does Normandie Hotel have a pool?

Normandie Hotel does not have a pool.

Does Normandie Hotel have a spa?

There are no spa services available at this hotel.

How close is Normandie Hotel to downtown London?

Normandie Hotel is 2 mi away from London.

Normandie Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 53 out of 757 reviews
Rating 8 - Good. 155 out of 757 reviews
Rating 6 - Okay. 212 out of 757 reviews
Rating 4 - Poor. 167 out of 757 reviews
Rating 2 - Terrible. 170 out of 757 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Oleg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this hotel!

On October 5, 2024, I booked a room at Normandie Hotel (London, England) for the period of April 5 to April 7, 2025 (2 nights). Unfortunately, I have serious complaints regarding the quality of service provided during our stay. Upon check-in, we were assigned a room in the basement (Room #2), which was extremely cold. There was no central heating, and the radiators were completely cold. The only source of heat was a small electric heater, which could barely warm up a single square foot of the room. Given that it was early April, the temperature inside was uncomfortably low. We were given a Wi-Fi password from a different hotel (Seymour Hotel), which did not work in our basement room — there was no signal at all. Most concerning of all, there was no hot water. The water temperature was around 20°C (68°F), which, combined with the cold room, made basic hygiene impossible. Instead of proper blankets, we found only small pieces of flannel on the beds. As a result, we were freezing throughout both nights of our stay. We were unable to contact any hotel staff — the building appeared to be completely empty aside from us. Due to the lack of Wi-Fi in the room, we were unable to immediately report these issues. Moreover, after two nights in these conditions, my wife fell ill from the cold, and we were forced to cancel our plans and leave London early.
Stayed 2 nights in Apr 2025

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Nigel

Business traveler

Awful- Read The Reviews!

No hot water all stay!!! No reception out of hours. Fire alarm at 2am but nobody to check it or cancel the sounders until someone turned up eventually. They cancelled the alarm, apologised, but didn’t stay to see if there was a fire, or if everyone was okay.
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for the money.
Stayed 7 nights in Dec 2024

8/10 Good

mertocenk

Stayed 1 night in Dec 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok very dated front door was hard to unlock but otherwise ok
Stayed 2 nights in Dec 2024

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water in the room. Had clearly been like it a while as the control just span around. I’d accidentally left an item of clothing at the property and in attendance a few days later I was advised they’d thrown it in the bin. So be aware there are no lost and found facilities
Stayed 1 night in Dec 2024

4/10 Poor

Sol

Disliked: Amenities, property conditions & facilities
Location is good, v close to Paddington. The room was tiny with very tired carpet that was probably teeming with dirt. Hot water? Not available, the shower was only warm enough not to gasp - but oh well, good for waking up properly. When I arrived I didn’t realise that the radiator was merely decorative so my first night was absolutely freezing. In the morning I realised there was an electric heater that I needed to plug. There was one towel, that I used for my body, face and hands, and also as a bath mat. Thankfully the other two nights more towels magically appeared. Never saw a soul. For what this hotel is, it is the most expensive hotel in London. I’ve stayed in youth hostels more comfortable than this.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tracey Louise

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible bed, no WiFi no hot water no milk. I am glad I only booked one night
Stayed 1 night in Dec 2024

2/10 Terrible

Roscina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old. Rickety bed. No heating. Stained bedding

Great location. But choose somewhere else. The bed spreads were very old and stained. One bed wobbled so much couldn’t sit on it let alone sleep. No flipping hot water. Cold showers in December is not good. No heating and portable heaters not up to much. Mattresses are cheap and old. I got spring marks just sleeping on them. If they just fixed stuff and got half decent mattresses it would be fine for the money. But gees DO NOT BOOK HERE
Stayed 2 nights in Dec 2024

2/10 Terrible

Valentina, Dexter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uninhabitable room with no heat or hot water. Hotel staff not responsive/ not on premises. Left the property as soon as practical am awaiting a refund. Horrific experience.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Business traveler
Good location. Hotel rooms were perfectly adequate and not the usual overheated boxes.
Stayed 1 night in Nov 2024

2/10 Terrible

Akar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good not recommended no have anything
Stayed 1 night in Nov 2024

2/10 Terrible

Desmond

Disliked: Cleanliness, property conditions & facilities
Bed covers were dirty, bed was terrible, sunk right down to the springs. Central heating not working
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Zoe

Disliked: Staff & service, property conditions & facilities, room comfort

Not great hotel.

The room is clean, but no kettle and cup or glass to make tea or coffee. And even there’s no Kleenex in the room. The bed was so old that you can feel springs in the bed against your back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

2/10 Terrible

Barry

Stayed 1 night in Oct 2024

8/10 Good

Jacqueline

Stayed 1 night in Oct 2024

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to raise a formal complaint. When I arrived I was given a key for the main door and the a key for the bedroom door. I went out for dinner Sunday. Came back out the key in the main door and didn’t work. I was outside when it was rainy getting soaked till someone came out he done it worked. I tried again in front of him didn’t work. I asked what’s going or doing wrong he said don’t know. The bedroom itself is on a slant which makes your balance uneasy. The main receptionist is not approachable. They put a kettle, tea and coffee in the room but no fridge so have no where to put the milk fresh. This is more like fawlty towers the phone number on the website no matter what time day or night you call never no answer. I want a full refund and the beds are so outdated it really is unreal
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very basic

Shower control was not attached to shower. No bath mat. No wifi.
Stayed 1 night in Oct 2024

2/10 Terrible

fraserGregory

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses must be ancient as they completely flattened with the slightest weight, with springs sticking out. 1 Sheet and no covers or duvets. No toiletries no plug tiny towel no te
Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water. No elevator for heavy bags. No staff except for in the mornings when she’s cleaning. Bathroom was falling apart. The water knob in the shower was broken and fell off.
Stayed 2 nights in Sep 2024