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Crowne Plaza London - The City

4-star property
19 New Bridge Street, London, England 1-855-201-7819

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4.0 out of 5
Very good!
See all 5 Travelocity Reviews

"This is a fantastic location first of all. Access to the underground and rail. Just near the Blackfriars bridge, where you can simply walk across to a ... " More

By a verified traveler on Fri 09 Aug 2019

Points Of Interest

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Hotel Description

4-star hotel in London City Centre

Central London getaway

Within a 10-minute walk of this London City Centre hotel, you'll find Financial District and The Strand. St. Paul's Cathedral and Tate Modern are also within half a mile (1 km).

Dining options, 2 bars/lounges

This hotel's 2 restaurants, 2 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a snack bar/deli, and a lobby fireplace are also on offer.

Free WiFi, flat-screen TVs

The 204 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and 24-hour room service. Minibars, premium bedding, and coffee/tea makers are also available.

Deluxe Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 Queen Bed (Crowne Plaza)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza London - The City ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza London - The City

Everyone (4) Family (1)
5 out of 5
This is a fantastic location first of all. Access to the underground and rail. Just near the Blackfriars bridge, where you can simply walk across to access the Tate Modern and other delights. The staff is exceptional as well as the two on site restaurants. I hope they keep the facility in good condition! I will stay here again on my next trip to London

Posted by , from U.S on Aug 9, 2019

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4 out of 5
Very convenient location being right in front of Blackfriars station. The chinese restaurant on the ground floor was great as well. Very clean and modern. Air conditioner was a little weak during the night but other functional. Enjoyed our stay. I would recommend to others and would stay here again.

Posted by , from los angeles, california on Jul 15, 2018

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4 out of 5

Hotel representation, by Travelocity, was misleadi

Hotel under construction. Loud and workmen makes checking in difficult. Staff ok but had to complain about room left unclean. Primary problem: Travelocity advertised the hotel with a pool. We booked this hotel for this one reason. Hotel staff indicated that this location of Crown Plaza has never had a pool. Very disappointing. Will not make this mistake again.

Posted by , from Bethpage, TN on Jun 24, 2018

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3 out of 5

Close to attractions, but

The building from the outside is unimpressive, but the lobby is inviting. The room looked a bit worn down but provided adequate sleeping condition. The hotel was nice enough to provide free sparkling and still water. However, the hallways leading to the room was in very poor condition for obvious lack of upgrade; the carpet needs replacing, the walls could use new paint. Yet, this place is close to attractions and opposite to the subway. These two facts are what I am using to recommend this hotel. I also want to mention that the staff was helpful.

Posted by , from Orange County, Ca. on Oct 3, 2017

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4 out of 5

Crowne Plaza - London

Pros: The best feature was the Handy phone that was provided which allowed us to have a mobile phone with data and GPS included in the room charge.
Cons: Unfortunately, there were multiple times, we had to call for additional towels with 4 people in the room and 3 towels being left on a regular basis.
Location: Highly recommend the pub across the street in the Black Friar building.
The bright spots were the proximity to the Underground and National Rail at the Black Friar station. Very convenient, mostly 5 minutes via tube into the heart of the tourist areas: Leicester Square, Oxford and Regent streets, PIcadilly & Trafalgar Square, Westminster and Southwark. The best feature was the Handy phone that was provided which allowed us to have a mobile phone with data and GPS included in the room charge.

Posted by on Mar 20, 2017

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About the Crowne Plaza London - The City

Location 19 New Bridge Street, London, England EC4V 6DB

Renovations + Closures

This property is closed from August 13 2021 to October 31 2021 (dates subject to change).

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2540 square feet (236 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - The City. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star London hotel.

  • 204 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 2003
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: London Blackfriars Station (0.1 km / 0.1 mi)
  • Metro station: Blackfriars Underground Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza London - The City offers 204 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Diciannove - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Chinese Cricket Club - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

The City Lounge - This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Valet parking fee: GBP 47.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London City
  • Crowne Plaza London City
  • London City Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London City Hotel
  • Crowne Plaza London - The City Hotel London
  • Crowne Plaza London - The City England
  • Crowne Plaza The City
  • Crowne Plaza London The City
  • Crowne Plaza London The City
  • Crowne Plaza London - The City Hotel
  • Crowne Plaza London - The City London
  • Crowne Plaza London The City an IHG Hotel
  • Crowne Plaza London - The City Hotel London

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.