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"The staff was very helpful. I really enjoyed the location. " More

By a verified traveler on Fri 12 Jan 2018

Hotel Description

3-star hotel perfect for exploring London

City center stay

With a stay at this London City Centre hotel, you'll be within half a mile (1 km) of Victoria Palace Theatre and 2 miles (3 km) of Westminster Abbey. Buckingham Palace and Houses of Parliament are also within 2 miles (3 km).

Property Amenities

This hotel features free WiFi in public areas, luggage storage, and concierge services.

Free WiFi

In addition to free WiFi, the 54 guestrooms offer coffee/tea makers and TVs. Other amenities include portable fans, hair dryers, and safes. Housekeeping is available on request.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$82* Per night/room Sep 19 - Sep 20

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Inn London - Westminster ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Inn London - Westminster

Everyone (3)
2 out of 5
Upper floor room. Really uncomfortable for two people for three nights. Angled walls made it feel even more claustrophobic. Stuffy and couldn’t open window... although someone had, there was trash out there. View was of a cement baracade. Could only see rooftops if you stood on the bed. Using shower caused the room to become very hot and humid and set off the in room alarm. Bathroom vent fan was LOUD. Never again.

Posted by , from Minneapolis, MN on Oct 18, 2018

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Comment from Hotel Management

Nov 16, 2018 by General Manager

Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. I immensely appreciate your comments as your feedback is valuable to us. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. All our rooms are of standard European size. It’s regretful to hear the dissatisfaction towards your experience. There is a constant effort put in to the refurbishment of the hotel interior to make it spacious, clean and up to date. Not having a second chance would be a shame since we seemed not to have worked wonders on this occasion! We look forward to welcoming you again in the future. Warm regards, Kamila Borkowska, General Manager,

1 out of 5

Heed the reviews on this one

Pros: Outside of the moldy bathroom, the bedroom area was pretty clean. The desk staff is friendly. We never got into breakfast because of the crowds.
Cons: Gut the building and redo the rooms with attention to storage, and to the dreadful, horrifying, disgusting bathroom.
Location: Close to Victoria station.
This was my niece's first trip to Europe. I wanted it to be the best. I read the reviews for this hotel and thought that this hotel could not be that bad. I was so wrong. The room was so small we had to store our bags stacked atop each other on the floor. There are no drawers, and closet space for 5 items. The worst, worst, worst was the bathroom. It is the size of a tiny closet with the shower nearly on top of the toilet. There is no place to put shower products, so we had to use the floor. There was a bath mat in the room, but it got soaked every time the shower was turned on. The towels were stored in the bedroom between the beds. There is no place to store clothing in the bathroom transitioning in and out of the shower. There is a huge step up into the bathroom; understood because otherwise the bedroom area would be flooded. We changed rooms after the first night because the room was so small we could not move around without bumping into each other. The larger room allowed for our suitcases to have their own space on the floor instead of piled on top of each other. The worst part of the trip was the hotel, the worst part of the hotel was the room, the worst part of the room was the bathroom. We tried to take as few showers as we could. The room was so hot, but the hotel offered a fan, but the outlets were so few that we had to put the fan on a chair in a corner of the room far from the window. I hated that the hotel was the absolute worst part of the experience.

Posted by , from NY on Aug 3, 2018

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Comment from Hotel Management

Aug 7, 2018 by GM

Thank you for taking the time to share your feedback. We are sorry you were not satisfied with your room and it was not up to your standards. We value your feedback and hope for another opportunity to exceed your expectations. Best Regards

4 out of 5

Very secure area.

The staff was very helpful. I really enjoyed the location.

Posted by , from Mcallen,Tx on Jan 12, 2018

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Comment from Hotel Management

Feb 28, 2018 by Kamila

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Kamila Borkowska, General Manager

About the Comfort Inn London - Westminster

Location 39 Belgrave Road, London, England SW1V 2BB

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn London - Westminster offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. This 3-star London hotel is smoke free.

  • 54 guestrooms or units
  • 6 levels
  • 2 buildings
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (ZEP-Victoria Train Station) (0.7 km / 0.5 mi)
  • Metro station: Pimlico Underground Station (0.6 km / 0.4 mi)

Room Amenities

Comfort Inn London - Westminster offers 54 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.

  • Separate bedroom
  • Television
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 2:00 AM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours
  • Online Penalty Collection

Hotel Names

  • Comfort Inn House London Westminster
  • Comfort Inn London Westminster
  • Comfort Inn London Westminster Hotel
  • Comfort Inn Buckingham Palace Road Hotel London
  • Comfort Inn Buckingham Palace Road London, England
  • Comfort Inn Westminster Hotel
  • Comfort Inn Westminster
  • Comfort Inn London - Westminster England
  • Comfort Inn London Westminster
  • Comfort Inn London - Westminster Hotel
  • Comfort Inn London - Westminster London
  • Comfort Inn London - Westminster Hotel London
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.